Complete Citibank Online Internet Banking Manual

MAKER
This status allows the user to:
• Enter transactions referred for authorization.
• Delete unauthorized transactions.
• Use any other options of Citibank Online without limitation.
• Send payment orders via file transfer.
CHECKER
This status allows the user to:
• Authorize transactions entered under the “Maker” profile.
• Authorize payment orders entered via file transfer under the “Maker” profile.
• Refer existing standing orders for deletion to a user with the “Maker” profile.
• Use any other options of Citibank Online without limitation.
SUPERVISOR
This status allows the user to:
• Enter transactions for immediate processing.
• Authorize transactions entered under the “Maker” profile.
• Send payment orders via file transfer.
• Delete standing orders and send a request for cancellation of direct debit.
• Use any other options of Citibank Online without limitation.
INDIVIDUAL
This status allows the user to:
• Enter transactions for immediate processing.
• Send payment orders via file transfer.
• Delete standing orders and send a request for cancellation of direct debit.
• Use any other options of Citibank Online without limitation.
Note
To set up client account profiles a request in a hard copy format must be completed and sent to Citibank. This
form is provided to all clients upon opening a current account with Citibank. For more information please
contact CitiPhone for CitiBusiness clients on 233 061 567.
The section Services – User Profile provides details of your user profile, including transaction authorizations
associated with a particular profile.
10.1.1. MAKING AND AUTHORIZING TRANSACTIONS
MAKING TRANSACTIONS UNDER “MAKER”
A user with the profile “Maker” makes transactions using standard workflow. The only difference is that
submitted transactions are not processed automatically but are referred for review to a user with the
“Checker” or “Supervisor” status. Transactions made in this way can be found under See Pending Txn. An
exception is Request for Debit, Direct Debit and Foreign-currency Payments – Dealing, in which case the
instruction is not classified as pending for approval, yet it has to be verified telephonically by the bank with a
user whose status is “Checker” or “Supervisor”.
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