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ABCs of z/OS System Programming Volume 3 - IBM Redbooks

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5.4 Service level objectives<br />

What performance objectives are required by data<br />

When and how to back up data<br />

Whether data sets should be kept available for use<br />

during backup or copy<br />

How to manage backup copies kept for disaster<br />

recovery<br />

What to do with data that is obsolete or seldom<br />

used<br />

Figure 5-4 Service level objectives<br />

Service level objectives<br />

To allow your business to grow efficiently and pr<strong>of</strong>itably, you want to find ways to control the<br />

growth <strong>of</strong> your information systems and use your current storage more effectively.<br />

In an SMS-managed storage environment, your enterprise establishes centralized policies for<br />

how to use your hardware resources. These policies balance your available resources with<br />

your users' requirements for data availability, performance, space, and security.<br />

The policies defined in your installation represent decisions about your resources, such as:<br />

► What performance objectives are required by the applications accessing the data<br />

Based on these objectives, you can try to better exploit cache data striping. By tracking<br />

data set I/O activities, you can make better decisions about data set caching policies and<br />

improve overall system performance. For object data, you can track transaction activities<br />

to monitor and improve OAM's performance.<br />

► When and how to back up data - incremental or total<br />

Determine the backup frequency, the number <strong>of</strong> backup versions, and the retention period<br />

by consulting user group representatives. Be sure to consider whether certain data<br />

backups need to be synchronized. For example, if the output data from application A is<br />

used as input for application B, you must coordinate the backups <strong>of</strong> both applications to<br />

prevent logical errors in the data when they are recovered.<br />

Chapter 5. <strong>System</strong>-managed storage 245

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