SDM-8400 HIG.book - Comtech EF Data

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NetPerformer <strong>SDM</strong>-<strong>8400</strong> Hardware Installation Guide Symptom Possible Problem Solution User equipment connection does not work No power to user equipment Make sure AC power outlet has power Make sure user equipment is properly plugged in and switched on Incorrect cable connection Make sure you have the correct HD-26 cable for the gender and interface of the user equipment (see “Serial Port Connector and Custom HD-26 Cable Set Connectivity” on page 7-8) Make sure the cable is properly plugged into the serial port and the user equipment Modem signals down Enter DPORT at the console command line to view the current modem signal status on all ports If modem signals are down, make sure the modem is plugged in, switched on and properly connected to the port Table 6-1: Troubleshooting symtoms, problems, and solutions 6-4 Memotec
7 Serial Port and User Equipment Connection Memotec 7-1
Page 1 and 2:
NetPerformer ® SDM-8400 Hardware I
Page 3 and 4:
Contents Chapter 1: Preface. . . .
Page 5 and 6:
Chapter 6: Troubleshooting . . . .
Page 7 and 8:
List of Figures Location of the Pro
Page 9 and 10: List of Tables System status LED st
Page 11 and 12: Preface 1 Memotec 1-1
Page 13 and 14: 1.2 About this Document 1.2.1 Audie
Page 15 and 16: 1.2.5 ACTView 3000 Document Set 1.2
Page 17 and 18: 1.3.2 Providing Product Numbers to
Page 19 and 20: 1.4 About HyperTerminal Preface The
Page 21 and 22: Compliance Information 2 Memotec In
Page 23 and 24: 2.2 Compliance and Regulatory State
Page 25 and 26: 2.2.2 Marking Compliance Informatio
Page 27 and 28: 2.3 Environmental Information 2.3.1
Page 29 and 30: 2.4 China RoHS Compliance Informati
Page 31 and 32: Unpacking 3 Memotec 3-1
Page 33 and 34: 3.2.3 Environmental Requirements Un
Page 35 and 36: Hardware Installation 4 Memotec 4-1
Page 37 and 38: 4.2 Installing the Unit in a Rack A
Page 39 and 40: 4.3 Powering Up the Unit 4.3.1 Conn
Page 41 and 42: 4.4 Connecting the Console Terminal
Page 43 and 44: 4.5 Installing the Licensed Softwar
Page 45 and 46: Product Description 5 Memotec 5-1
Page 47 and 48: Product Description Physical Port P
Page 49 and 50: State Interpretation Blinking Red/A
Page 51 and 52: The following table describes the R
Page 53 and 54: Pin No. Usage Description 2 DTR DTE
Page 55 and 56: 5.6 Rackmount Kit Product Descripti
Page 57 and 58: Troubleshooting 6 Memotec 6-1
Page 59: Console connection does not work, w
Page 63 and 64: Serial Port and User Equipment Conn
Page 65 and 66: 7.5 Custom Serial Cable Specificati
Page 71 and 72: Networking Features 8 Memotec 8-1
Page 73 and 74: 8.3 Data Features Networking Featur
Page 75 and 76: Index A Access methods 3-4 ACT LED
Page 77 and 78: NetPerformer SDM-8400 Hardware Inst
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SDM-8400 HIG.book - Comtech EF Data

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