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Raad der Wijzen maakt Europese stand van zaken - CxO

Raad der Wijzen maakt Europese stand van zaken - CxO

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visitor needs to scroll down to see the<br />

entire home page. On the right side of<br />

the home page, there is a very interesting<br />

frame concerning the support center<br />

with a brief description on what the menu<br />

offers. Un<strong>der</strong> the support center, the visitor<br />

will find another important frame<br />

regarding the price indicator. The frame<br />

gives also a small description with a link<br />

to the full price list. The third frame is<br />

about the links that are available for the<br />

other Nikon websites that are not shown<br />

on this homepage. We did miss a search<br />

field that is generally used by the visitor<br />

to directly find what he/she is looking<br />

for. We can also see that after selecting<br />

the French language on the first page, the<br />

visitor can select to switch to the Dutch<br />

language. The English version is not applicable<br />

for the belgian website. We can<br />

conclude that this web site is very graphical<br />

in essence, has a nice lay-out and is<br />

quite easy to use for any visitor.<br />

www.pentax.be<br />

When connecting to www.pentax.be, the<br />

website immediately presents the choice<br />

to select French or Dutch as preferred language<br />

– an English version is not available.<br />

The home page offers three categories<br />

of products: “Photo”, “Life Care” and<br />

“CCTV” (video surveillance system). The<br />

web pages related to the photo products<br />

are sober (white background), in the<br />

home page the new Pentax’s products<br />

are displayed. When clicking on them a<br />

defect is present that ought to be corrected:<br />

Selecting the French version, when<br />

you want to get more information about<br />

three new cameras of the ‘optio’-series,<br />

the link sends you back to the site’s home<br />

page instead of really displaying the in-<br />

formation that is requested or expected.<br />

When clicking on the new Pentax K20D,<br />

you get a lot of information to help you in<br />

your choice, with technical characteristics<br />

but also more accessible information.<br />

The page also contains a picture of a cemetery<br />

to show the quality of the pentax<br />

pictures. The choice of a cemetery as an<br />

example to boast with the quality of this<br />

type of camera is maybe not the most appropriate<br />

one, but we guess they want to<br />

let the picture speak for itself.<br />

A search function is foreseen, which is actually<br />

indispensable for this type of site.<br />

There are also different submenus that allow<br />

quick and fluent navigation. The site<br />

provides lots of information about the different<br />

types of cameras, some tips to increase<br />

the quality of your pictures, some<br />

events and even a game to win Pentax<br />

products. There is also a gallery tab aimed<br />

at showing the won<strong>der</strong>ful quality of<br />

the Pentax products. The last interesting<br />

tab (“download”) is directed to people<br />

that care to download files to their Pentax<br />

camera (e.g. software upgrades).<br />

The main website of Pentax is easy to use<br />

and designed in a professional way. The<br />

emphasis on pictures to show the capacity<br />

of the pentax products could be more<br />

graphically developed. The performance<br />

and the search tool of the site work nicely.<br />

www.canon.be<br />

The Canon website has a very concentrated<br />

homepage that gives all the necessary<br />

information on a single page. After selecting<br />

the language, the visitor receives<br />

a flash demo of the new Canon products<br />

as a visual presentation. Each time the visitor<br />

hovers the mouse over a menu, the<br />

www.pentax.be www.canon.be<br />

menu turns red like the original Canon color<br />

text. On the right side, we can read the<br />

Canon welcome message.<br />

At the top of the page, we see that we are<br />

browsing the Belgian website. The main<br />

menu is displayed below without any<br />

specific focus on it or other text format.<br />

Moving the mouse pointer over a menu,<br />

the menu becomes red and a brief text<br />

description appears. There is a search<br />

menu that gives the visitor the possibility<br />

to enter a keyword that triggers a number<br />

of results per page . The search result for<br />

EOS gives some 446 hits. Some results<br />

are not explicit as for example “- 2007”<br />

as first result of the EOS search.<br />

Un<strong>der</strong> the visual presentation, there are<br />

three frames. The first one is related to<br />

the Canon actualities. Only text links without<br />

summary of the content are available.<br />

The visitor has to click on it to know<br />

more about the actualities. The second<br />

frame contains a small visual presentation<br />

that links to another Canon’s website.<br />

The visitor does not know what it is about<br />

explicitly. After clicking, we discover that<br />

we reach the Canon’s interactive creative<br />

park web site. The third frame contains<br />

direct access to some interesting links,<br />

for example the software download site.<br />

The links are very large in the sense that<br />

you can choose to explore the EOS professional<br />

web site or to get the latest information<br />

about vacancies at Canon.<br />

At the bottom of the home page, the visitor<br />

has the choice to switch to another<br />

country and also to change to the Dutch<br />

language. The English version is not present<br />

for the Belgian web site. We can<br />

summarize that the graphical presentation<br />

is very simple for this site and maybe<br />

even too simple for a company that sells<br />

cameras.<br />

<strong>CxO</strong> Magazine | February – March 2008 | www.cxonet.be

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