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IN BRIEF<br />
Alan Naisby<br />
Managing Director<br />
of MaK Middle East<br />
and MaK Asia<br />
Replicating MaK Asia capabilities in Singapore, Shanghai and Guangzhou<br />
MaK Middle East provides Turbocharger<br />
services to MENA region<br />
MaK Middle East LLC, a Caterpillar company established<br />
in 2017, recently announced its offering of a comprehensive<br />
range of turbocharger maintenance, overhaul,<br />
repair, upgrading & modification service options from its<br />
well-equipped Dubai Maritime City based workshop.<br />
These services are delivered by a turbocharger service<br />
team well experienced in servicing turbochargers from<br />
several different manufacturers. MaK turbocharger service<br />
engineers and technicians are trained and certified<br />
at the Napier factory in Lincoln in the UK and the KBB<br />
factory in Bannewitz, Germany. Similar to the MaK Asia<br />
owned workshops in Singapore, Shanghai and Guangzhou,<br />
MaK Middle East is also able to provide turbocharger services<br />
on board a vessel including basic inspection and removal<br />
and installation for workshop overhaul or cartridge<br />
replacement.<br />
Alan Naisby, Managing Director of MaK Middle East<br />
and MaK Asia emphasized, “To better support our customers<br />
in the region, MaK Middle East has made significant<br />
investments in a comprehensive inventory of service<br />
exchange units including Napier NA297 and NA357 for<br />
MaK M32 engines and KBB HPR6000 for MaK M25 and<br />
M20 engines as well as Napier and KBB spare parts plus<br />
new cartridges for MaK, Wartsila, Yanmar, Himsen and<br />
other applications, all available from our Dubai Maritime<br />
City facility. A well-maintained turbocharger is a pre-requisite<br />
for optimal engine performance and for maximum<br />
fuel efficiency and prevents unexpected operational expenses.<br />
Our qualified service support keeps our customers’<br />
turbochargers running efficiently.”<br />
MaK’s main efficiency pillars<br />
Naisby explained, “We promise our clients highest quality<br />
genuine OEM parts and service levels from our stateof-the-art<br />
workshop in Dubai that is equipped with topquality<br />
machines. We have invested approximately AED<br />
1.5 million in our Turbocharger service capabilities including<br />
rotor balancing machine, scissor lifting tables, fixtures,<br />
tools, inventory and experienced technicians and engineers.<br />
The service team has Saudi Arabian visas and we<br />
have put in place logistics support for exchange units with<br />
KSA and other countries in the region. These are the main<br />
pillars of our offering to guarantee customer satisfaction<br />
and speed of turnaround.”<br />
The MaK workshop in Dubai Maritime City also provides<br />
product support services in the Middle East region for<br />
Caterpillar’s MaK, CM and EMD branded medium speed<br />
engines. The new workshop caters to customer needs<br />
for high quality factory after-sales support in the region.<br />
Naisby concluded, “MaK Middle East is the only factory<br />
authorized distribution operation for MaK, CM and EMD<br />
brands in the ten Middle Eastern countries of the UAE,<br />
Saudi Arabia, Yemen, Oman, Bahrain, Qatar, Kuwait, Syria,<br />
Jordan and Lebanon.”<br />
18 MAY - JUNE 2018
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