MyAccount_User_Manual_V2 4_02-25-101 _2 - Nefcom Internet

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130 N 4 th Street,Macclenny, FL 32063 The network drive will appear when the user selects My Computer to display other hard disk drives and devices with removable storage (Hard Drive/CD/DVD/Floppy drives**). Files and folders can be “dragged and dropped” onto the drive icon to create copies of these files and folders on the network drive. ** Note: (100GB free space for network storage is shown incorrectly in these screens and is a function of how the Windows Operating System interacts with network drives. Actual capacity will be determined by the network storage package/offering. We hope you find this to be a safe, secure and convenient method of using network storage to reduce the risk of lost, deleted or damaged information by scheduling automatic backups of your critical files. Contact Customer Service if you have additional questions. MyAccount Control Panel 46 User Manual Version: 2.4
MySupport (PC Diagnostics) 130 N 4 th Street,Macclenny, FL 32063 MySupport is a desktop application designed to detect and correct common computer networking and connectivity issues without the need to call into a Technical Support Center or Help Desk. MySupport can run in the background and monitor connectivity, or can be invoked when problems occur. MySupport runs a series of tests on your computer to ensure that all systems are running properly, and can provide the status of your computer using a series of Global Status ID’s (GSID’s) and a decoder (Help Desk use only) that translates these GSID’s into specific computer or connectivity problem descriptions. Within MySupport you are able to perform tasks such as add, modify and delete email accounts in variety of supported email clients, retrieve system and network information, request an online Chat session with a Help Desk Agent, request a remote Desktop Assistance session with a Help Desk Agent, view ISP news and alerts, and see the status of your home network and modem. Additionally, MySupport will also help restore Internet connectivity and repair email account settings automatically, or through guided help suggestions. System Requirements MySupport is designed to work with the following Operating Systems: Windows® 2000 Professional, Windows® XP platforms, and Windows® Vista, (32 and 64 bit), and Windows® 7 (32 and 64 bit.) MySupport requires that Internet Explorer 6.0 or later be installed and that the latest service pack(s) be installed to ensure full functionality. The main MySupport interface is shown below: MyAccount Control Panel 47 User Manual Version: 2.4
Page 1 and 2: MyAccount Control Panel User Manual
Page 3 and 4: Inserting your Logo: 130 N 4 th Str
Page 5 and 6: 130 N 4 th Street,Macclenny, FL 320
Page 7 and 8: MyAccount Control Panel 130 N 4 th
Page 9 and 10: Add or Remove Basic Services 130 N
Page 13 and 14: Setting Specific Spam Filters 130 N
Page 17 and 18: Add / Edit child accounts 130 N 4 t
Page 19 and 20: What steps do I take to use the web
Page 21 and 22: Videomail 130 N 4 th Street,Macclen
Page 25 and 26: MyPlace 130 N 4 th Street,Macclenny
Page 27 and 28: Settings 130 N 4 th Street,Macclenn
Page 31 and 32: VideoMail 130 N 4 th Street,Macclen
Page 35 and 36: Within the Event window are the fol
Page 37 and 38: Contacts 130 N 4 th Street,Macclenn
Page 39 and 40: My Stuff Files 130 N 4 th Street,Ma
Page 41 and 42: News 130 N 4 th Street,Macclenny, F
Page 43 and 44: MyPatrol 130 N 4 th Street,Macclenn
Page 45 and 46: Email Settings 130 N 4 th Street,Ma
Page 47 and 48: Remote Network Storage 130 N 4 th S
Page 49: Using 130 N 4 th Street,Macclenny,
Page 53 and 54: Using Accelerated Dialup with 130

MyAccount_User_Manual_V2 4_02-25-101 _2 - Nefcom Internet

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