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thread's not dead - doITlab

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Third Party Fulfillment<br />

When you get a lot of orders, you might want to hire<br />

a friend or someone else to help you. But after that,<br />

you might consider hiring a third party company to<br />

handle everything for you. This costs more but it can<br />

save you a ton of time.<br />

A quick example you might be familiar with are companies<br />

like MerchLine or Indie Merchandising. Illustrator<br />

Dan Mumford uses them for his clothing line.<br />

You ship them your entire inventory and they handle<br />

the entire order fulfillment. They charge a fee, but<br />

you get to concentrate on making better designs and<br />

marketing.<br />

Beyond those options are Shipwire or Fulfillment by<br />

Amazon just to name a few. I have never used these<br />

services myself, but I did research these options a<br />

few years ago when considering using it for our Fail<br />

Sticker business (which we have since sold to Merch-<br />

Line).<br />

I recommend giving third party fulfillment services a<br />

look once you start getting orders you can’t keep up<br />

with.<br />

International Orders<br />

It’s <strong>not</strong> uncommon to have a large demand from an<br />

international audience. From our experience, Go Media’s<br />

blog and store attract a lot of international customers<br />

and we find ourselves spending lots of money<br />

shipping things across the world. Of course, we make<br />

sure to raise the shipping price to cover those costs.<br />

One extra step in shipping international orders is filling<br />

out customs forms (in the US at least). If you have<br />

the demand for international orders check out Endicia<br />

or Stamps.com. Both have features to automatically<br />

fill out customs forms for you.<br />

THREAD’S NOT DEAD • Jeff Finley<br />

Shirt by Glamour Kills<br />

Now don’t get overwhelmed. Selling your tees is fun!<br />

Don’t worry about problems you don’t have yet. This<br />

guide is just to make you aware of what lies ahead.<br />

When brands succeed and grow, it can sometimes<br />

be difficult. It’s called growing pains. But growing<br />

up must mean that you’re doing well! So don’t sweat<br />

it, people just like you are doing it.<br />

Dave Pearson from Paint the Stars said he didn’t<br />

really take things seriously until he started seeing<br />

international demand. “Our breakthrough moment<br />

was probably when we started hearing from international<br />

stores who wanted to sell our stuff. We never<br />

even imagined our brand would get recognized outside<br />

of our hometown, let alone outside of the country.<br />

This really inspired us to step up our game and<br />

made us realize that we were on to something. It all<br />

got very serious after that, whereas before that, we<br />

were having a bit of a jolly and just taking it for what<br />

it was.”<br />

Shipping with UPS or FedEx<br />

These are the two major shipping carriers in the US.<br />

You can sign up for business accounts with both of<br />

them and offer your customers more shipping options.<br />

One of the cool things is they can stop by every<br />

day and pick up packages from you.<br />

At Go Media, we signed up with UPS for daily pickups<br />

but unfortunately didn’t have the volume to make<br />

it worth the costs. We found that there were many<br />

days we didn’t have any items to ship and it was a<br />

wasted trip for our UPS driver. We have since canceled<br />

the daily pickup and now schedule one-time<br />

pickups whenever we need to. There is a fee charged<br />

for pickups, so to avoid this fee you can always just<br />

go right to the UPS store or dropbox to drop off your<br />

packages.<br />

Sales & Fulfillment 70

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