BMC Remedy IT Service Management Notification Engine Guide
BMC Remedy IT Service Management Notification Engine Guide
BMC Remedy IT Service Management Notification Engine Guide
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<strong>BMC</strong> <strong>Remedy</strong> Change <strong>Management</strong> notification events<br />
Event Message tag Filter Description<br />
Approval CHG-CRQ-<br />
ManagerGroup-<br />
ApprovalRejected<br />
Change<br />
Manager Next<br />
Dependent<br />
Change<br />
Non-Approval<br />
Information<br />
Non-Approval<br />
Information<br />
Non-Approval<br />
Information<br />
Change<br />
Assignee<br />
Completion<br />
Change<br />
Assignee<br />
Completion<br />
Change<br />
Manager<br />
Completion<br />
Change<br />
Manager<br />
Completion<br />
CHG:CRQ:NotifySu<br />
pDepChgClos_795_<br />
NO<br />
CHG-NAN-<br />
InformationalNonA<br />
pprovalNTForGrou<br />
p<br />
CHG-NAN-<br />
InformationalNonA<br />
pprovalNTForIndivi<br />
dual<br />
CHG-NAN-<br />
InformationalNonA<br />
pprovalNTForIndivi<br />
dual<br />
CHG-CRQ-<br />
Assignee-<br />
Group&IndividualC<br />
ompletionNotificati<br />
on<br />
CHG-CRQ-<br />
Assignee-<br />
Group&IndividualFi<br />
nalReviewComplete<br />
d<br />
HG-CRQ-Manager-<br />
Group&IndividualC<br />
ompletionNotificati<br />
on<br />
CHG-CRQ-<br />
Manager-<br />
Group&IndividualFi<br />
nalReviewComplete<br />
d<br />
CHG:CRQ:NotifyOn<br />
RejectApproval-<br />
CMGrp<br />
CHG:CRQ:NotifySu<br />
pDepChgClos_795_<br />
NO<br />
APR:NAN:NotifyGr<br />
oup_820`!<br />
APR:NAN:NotifyIn<br />
dividual_810_NotifT<br />
ype`!<br />
APR:NAN:NotifyIn<br />
dividual_810`!<br />
CHG:CRQ:StatusCo<br />
mpleted_855_CA<br />
+CAGrp-SetTag<br />
CHG:CRQ:StatusCo<br />
mpletedWReason_8<br />
55_CA+CAGrp-<br />
SetTag<br />
CHG:CRQ:StatusCo<br />
mpleted_855_CM<br />
+CMGrp-SetTag<br />
CHG:CRQ:StatusCo<br />
mpletedWReason_8<br />
55_CM+CMGrp-<br />
SetTag<br />
36 <strong>BMC</strong> <strong>Remedy</strong> <strong>IT</strong> <strong>Service</strong> <strong>Management</strong> <strong>Notification</strong> <strong>Engine</strong> <strong>Guide</strong><br />
Notifies the assignee group that the change<br />
has been rejected during an approval phase.<br />
Notifies the change supervisor that previous<br />
dependent (with lower sequence number)<br />
changes have been resolved.<br />
Note: This filter is disabled by default.<br />
Notifies non-approver group that the change<br />
request has completed an approval process<br />
phase.<br />
Note: This special filter is used with<br />
approvals for performing notifications.<br />
Notifies non-approver (support individual)<br />
that the change request has completed an<br />
approval process phase.<br />
Note: This special filter is used with<br />
approvals for performing notifications.<br />
Notifies non-approver (non-support<br />
individual) that the change request has<br />
completed an approval process phase.<br />
Note: This special filter is used with<br />
approvals for performing notifications.<br />
<strong>Notification</strong> to change assignee group that<br />
the change request is set to the Completed<br />
status.<br />
<strong>Notification</strong> to change assignee that the<br />
change request is set to the Completed<br />
status and the change request status reason<br />
is Final Review Complete.<br />
<strong>Notification</strong> to change manager that the<br />
change request is set to the Completed status.<br />
<strong>Notification</strong> to change manager that the<br />
change request is set to the Completed<br />
status and the change request status reason<br />
is Final Review Complete.
Change language