BMC Remedy IT Service Management Notification Engine Guide
BMC Remedy IT Service Management Notification Engine Guide
BMC Remedy IT Service Management Notification Engine Guide
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Event Message tag Filter Description<br />
Implementer<br />
Planning<br />
Implementer<br />
Scheduled<br />
Implementer<br />
Scheduled<br />
Change<br />
Assignee<br />
Scheduled<br />
Change<br />
Assignee<br />
Scheduled<br />
Change<br />
Manager<br />
Scheduled<br />
Change<br />
Manager<br />
Scheduled<br />
Requester<br />
Change<br />
Scheduled<br />
Requester<br />
Change<br />
Scheduled<br />
Change<br />
Assignee<br />
Completion<br />
CHG-CRQ-<br />
Implementer-<br />
PIPAssignedAssign<br />
ment<br />
CHG-CRQ-<br />
ImplementerGroup-<br />
ScheduledGroupAss<br />
ignment<br />
CHG-CRQ-<br />
Implementer-<br />
ScheduledAssignme<br />
nt<br />
CHG-CRQ-<br />
AssigneeGroup-<br />
ScheduledNoImpact<br />
Group<strong>Notification</strong><br />
CHG-CRQ-<br />
Assignee-<br />
ScheduledNoImpact<br />
<strong>Notification</strong><br />
CHG-CRQ-<br />
ManagerGroup-<br />
ScheduledNoImpact<br />
Group<strong>Notification</strong><br />
CHG-CRQ-<br />
Manager-<br />
ScheduledNoImpact<br />
<strong>Notification</strong><br />
CHG-CRQ-<br />
RequesterNonSG-<br />
ScheduledNotificati<br />
on<br />
CHG-CRQ-<br />
Requester-<br />
ScheduledNotificati<br />
on<br />
CHG-CRQ-<br />
Assignee-<br />
Group&IndividualFi<br />
nalReviewComplete<br />
d<br />
CHG:CRQ:StatusPIP<br />
AssignedCImpSetTa<br />
g_210_Submit<br />
CHG:CRQ:StatusSch<br />
eduled_850_CImpG<br />
rp-SetTag<br />
CHG:CRQ:StatusSch<br />
eduled_850_CImp-<br />
SetTag<br />
CHG:CRQ:StatusSch<br />
eduledNoImpct_850<br />
_CAGrp-SetTag<br />
CHG:CRQ:StatusSch<br />
eduledNoImpct_850<br />
_CA-SetTag<br />
CHG:CRQ:StatusSch<br />
eduledNoImpct_850<br />
_CMGrp-SetTag<br />
CHG:CRQ:StatusSch<br />
eduledNoImpct_850<br />
_CSetTag<br />
CHG:CRQ:StatusSch<br />
eduled_850_Rqster<br />
NonSupportGrp-<br />
SetTag<br />
CHG:CRQ:StatusSch<br />
eduled_850_Rqster-<br />
SetTag<br />
CHG:CRQ:StatusCo<br />
mpletedWReasonW<br />
Tsk_856_CA<br />
+CAGrp-SetTag<br />
<strong>BMC</strong> <strong>Remedy</strong> Change <strong>Management</strong> notification events<br />
Notifies change implementer that the change<br />
request is set to Planning in Progress and<br />
status reason is Assigned, or the change<br />
request is set to Planning in Progress and the<br />
status reason is set to Assigned from<br />
Accepted. This request does not include a<br />
task.<br />
Notifies change implementer group that the<br />
change request is set to the Scheduled status.<br />
Notifies change implementer the change<br />
request is set to the Scheduled status.<br />
Notifies change assignee group that the No<br />
Impact change request is set to the<br />
Scheduled status.<br />
Notifies change assignee that the No Impact<br />
change request is set to the Scheduled status.<br />
Notifies change manager group that the No<br />
Impact change request is set to the<br />
Scheduled status.<br />
Notifies change manager group that the No<br />
Impact change request is set to the<br />
Scheduled status.<br />
Notifies non-support staff member that the<br />
change request is set to the Scheduled status.<br />
Notifies member of the support staff that the<br />
change request is set to the Scheduled status.<br />
Notifies change assignee that the change<br />
request is set to the Completed status with a<br />
status reason of Final Review Complete. All<br />
tasks in the request have been completed.<br />
Note: You can configure this setting in the<br />
change configuration rules.<br />
Appendix A <strong>BMC</strong> <strong>Remedy</strong> <strong>IT</strong>SM notification events 39
Change language