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MostContagious2012.pdf - Contagious Magazine

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personalisation /<br />

here’s to you<br />

‘P&G’s vision is to build our brands<br />

through lifelong, one-to-one relationships<br />

in real-time with every<br />

person in the world,’ said P&G’s<br />

global marketing and brand building<br />

officer, Mark Pritchard, in<br />

March. ‘It means shifting from mass<br />

broadcasting, to creating more<br />

personal, one-to-one conversations.’<br />

Welcome to the age of mass<br />

personalisation.<br />

Underpinning personalisation is of<br />

course personal data, and vast amounts<br />

of it. Boston Consulting Group’s report<br />

in May said globally people send ten billion<br />

text messages and make one billion<br />

posts to a blog or social network. There<br />

are six billion mobile phones, of which<br />

one billion are smartphones. That’s led<br />

to data-driven stories, products and<br />

even services. ‘Data,’ claims Daniel<br />

Stein, founder of digital agency EVB, ‘is<br />

the new creative brief.’<br />

MOVEMENTs purpose sErVicE data technology design social biz sharing amplified screens augmented retail personalise new loyalty payment sbpf<br />

47

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