Conference Sessions - Jesse H. Jones Graduate School of ...
Conference Sessions - Jesse H. Jones Graduate School of ...
Conference Sessions - Jesse H. Jones Graduate School of ...
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SA11 MARKETING SCIENCE CONFERENCE – 2011<br />
4 - From Invention to Innovation: Technology Licensing by New Ventures<br />
in the Biopharmaceutical Industry<br />
Yansong Hu, Assistant Pr<strong>of</strong>essor, Warwick University,<br />
Warwick Business <strong>School</strong>, MSM Group, Coventry, CV4 7AL,<br />
United Kingdom, yansong.hu@wbs.ac.uk<br />
Licensing out technologies is a major source <strong>of</strong> revenue for new technology ventures.<br />
While technology licensing is economically important and poses unique challenges, it<br />
has yet received little attention in past marketing literature. We analyze how alliances<br />
with established firms, structural positions within scientific research, patent and<br />
commercial networks, and the nature <strong>of</strong> technology portfolios (i.e., radical and<br />
incremental innovations) <strong>of</strong> new ventures influence the number <strong>of</strong> successful<br />
licensing deals secured by the new ventures. We draw on theories <strong>of</strong> structure and<br />
legitimacy <strong>of</strong> new ventures to conjecture how the number and nature <strong>of</strong> alliances,<br />
centrality positions within scientific research, patent and commercial networks, and<br />
the composition <strong>of</strong> technology portfolios can affect a new venture’s number <strong>of</strong><br />
licensing deals, and how these effects may vary over time. We study these key issues<br />
by examining all public firms in the UK biopharmaceutical industry from 1989 to<br />
2009. Because we observe overdispersion in the data, we specify a negative binomial<br />
model to investigate the conjectured effects as drivers <strong>of</strong> successful deals, and provide<br />
a sharper understanding <strong>of</strong> the relations between the collaboration and co-creating<br />
with innovation communities, structural positions within innovation networks, the<br />
trade-<strong>of</strong>f between radical and incremental innovation portfolios, and time <strong>of</strong> the<br />
specific innovation.<br />
■ SA11<br />
Champions Center I<br />
Social Influence I<br />
Contributed Session<br />
Chair: Jose-Domingo Mora, Assistant Pr<strong>of</strong>essor <strong>of</strong> Marketing, University <strong>of</strong><br />
Massachusetts Dartmouth, 285 Old Westport Road, CCB 219, North<br />
Darthmouth, MA, 02747, United States <strong>of</strong> America, jmora@umassd.edu<br />
1 - The Silent Signals: Implicit User Generated Content and Implications<br />
for Consumer Decision Making<br />
Sunil Wattal, Assistant Pr<strong>of</strong>essor, Temple University, 1810 N. 13th<br />
Street, Philadelphia, PA, 19122, United States <strong>of</strong> America,<br />
swattal@temple.edu, Anindya Ghose, Gordon Burtch<br />
The body <strong>of</strong> work on user-generated content (UGC) has burgeoned <strong>of</strong> late. However,<br />
much research on UGC focuses on explicit contributions (e.g. discussion boards and<br />
online product reviews). There is a notable lack <strong>of</strong> consideration for implicit forms <strong>of</strong><br />
UGC in this body <strong>of</strong> work, where statements <strong>of</strong> approval or disapproval are implied<br />
by users’ actions. Much <strong>of</strong> this work also lacks a holistic consideration <strong>of</strong> the process<br />
by which users consume such information and render their decisions. To examine<br />
these phenomena, we analyze panel data drawn from a crowd-funded marketplace<br />
that enables authors to pitch their news article ideas to the crowd, and to<br />
subsequently obtain investment from them to pursue the article’s research and<br />
publication. We propose two novel measures <strong>of</strong> implicit UGC: investment frequency<br />
(the number <strong>of</strong> supporters per day <strong>of</strong> funding) and density (the number <strong>of</strong> supporters<br />
per dollar <strong>of</strong> funding). We find that users’ likelihood <strong>of</strong> investing in a project<br />
decreases with the frequency <strong>of</strong> prior support, suggesting anti-herding or contrarian<br />
behavior manifests in this context. Further, we find that users’ likelihood <strong>of</strong> investing<br />
increases with density <strong>of</strong> support, implying that users are not swayed by abnormally<br />
large contributions, perhaps because they are presumed to be contributions by the<br />
author’s friends and family, or by the author themselves. We discuss the implications<br />
<strong>of</strong> our findings for practitioners and scholars dealing with implicit UGC, and identify<br />
avenues for subsequent research.<br />
2 - A Model <strong>of</strong> Social Dependence and Intra-group Interaction<br />
Youngju Kim, Doctoral Student, Korea University, Business Main<br />
Building, Seoul, 136-701, Korea, Republic <strong>of</strong>, aa0124@korea.ac.kr,<br />
Jaehwan Kim, Neeraj Arora<br />
To better explain group decision outcomes, we attempt to capture both social<br />
influence on each member and the intra-group interaction among members when<br />
they are engaged in choice decision. Since various purchases are made by groups in<br />
market place, and their choices are affected by individual member’s preference, which<br />
is also affected by other people around each members through her/his own network<br />
structure, capturing both effects is necessary. It is expected that ignoring these sources<br />
will result in misinterpretation <strong>of</strong> the individual and group behaviors. Through<br />
simulation study and empirical estimation against real data, we found that the model<br />
neglecting either <strong>of</strong> the two influences gives rise to biases in three ways: First, the<br />
model systematically underestimates the importance <strong>of</strong> factors driving consumer<br />
choices. Second, the model systematically underestimates the heterogeneity among<br />
decision units. Third, the group-level parameters, power <strong>of</strong> the group members on<br />
their group decision, are also distorted.<br />
76<br />
3 - You May Have Influenced My Next Purchase: Social Influence in<br />
Food Purchase Behavior<br />
Jayati Sinha, PhD Student, University <strong>of</strong> Iowa, S252 John Pappajohn<br />
Business Building, Iowa City, IA, 52242-1000, United States <strong>of</strong><br />
America, jayati-sinha@uiowa.edu, Gary J. Russell, Dhananjay<br />
Nayakankuppam<br />
Social influence is an important aspect <strong>of</strong> consumer decision making. Social influence<br />
can manifest itself in two ways: social interaction effects (interactions among<br />
neighbors) and neighborhood effects (influence <strong>of</strong> spatially proximate others). In this<br />
research, we argue that, beyond commonly evoked effects <strong>of</strong> the socio-physical<br />
environment, neighborhood social interaction patterns may have a decisive influence<br />
on food consumption behavior. Moreover, due to the nature <strong>of</strong> these social processes,<br />
this phenomenon should be more likely to emerge for product categories that are<br />
socially salient. We test these hypotheses by fitting a conditional autoregressive (CAR)<br />
spatial model to purchase data collected in two product categories: organic foods<br />
(socially salient) and non-organic meat and poultry (not socially salient). Although<br />
both categories provide evidence for the existence <strong>of</strong> neighborhood effects, only<br />
organic foods exhibit clear evidence that the level <strong>of</strong> social interaction drives<br />
purchases. We discuss the implications <strong>of</strong> these results for the effectiveness <strong>of</strong> social<br />
media in marketing. In particular, we argue that socially expressive product categories<br />
(such as green products) are better candidates for marketing strategies incorporating<br />
social media.<br />
4 - Intra and Cross-household Influences as Predictors <strong>of</strong><br />
Individual Consumption<br />
Jose-Domingo Mora, Assistant Pr<strong>of</strong>essor <strong>of</strong> Marketing, University <strong>of</strong><br />
Massachusetts Dartmouth, 285 Old Westport Road, CCB 219,<br />
North Dartmouth, MA, 02747, United States <strong>of</strong> America,<br />
jmora@umassd.edu<br />
There is clear evidence in marketing scholarship on the networked nature <strong>of</strong> the<br />
demand side <strong>of</strong> markets. There have been few attempts though at incorporating such<br />
influences in models predicting individual consumption. Major difficulties in this<br />
regard are posed by data sets reporting individual behaviors, not one-on-one<br />
interactions, and by the endogenous relationships between the amounts <strong>of</strong><br />
consumption <strong>of</strong> interacting individuals. We present a random coefficients model <strong>of</strong><br />
individual consumption where intra-household and cross-household influences are<br />
captured by proxy variables. This model is estimated on a cross-section <strong>of</strong> peoplemeter<br />
data reporting individual consumption <strong>of</strong> television programs. Program<br />
consumption <strong>of</strong> wives is defined as the DV. Building on Lull (1980, 1982); Yang,<br />
Narayan & Assael (2006) and Yang, Zhao, Erdem & Zhao (2010) intra-household<br />
influences between wives and family members are captured as co-viewing <strong>of</strong><br />
television programs. Two alternate operationalizations <strong>of</strong> co-viewing are tested.<br />
Consistent with research in social networks, levels <strong>of</strong> socio-economic status by city<br />
are assumed as independent “cells” where social exchanges take place among wives.<br />
The social multipliers for each <strong>of</strong> these cells, subscripted by program genre, are<br />
estimated using Graham’s (2008) linear-in-means model <strong>of</strong> social interactions. The<br />
estimated social multipliers enter the RCM <strong>of</strong> individual consumption <strong>of</strong> wives as<br />
proxy variables for cross-household influences. A non-hierarchical specification <strong>of</strong><br />
this RCM is compared with a hierarchical specification where social influences<br />
mediate the effects <strong>of</strong> demographics and program characteristics.<br />
■ SA12<br />
Champions Center II<br />
Online Word <strong>of</strong> Mouth Research<br />
Contributed Session<br />
Chair: Mounir Kehal, Research Faculty and Pr<strong>of</strong>essor <strong>of</strong> BIS and<br />
Computing, ESC Rennes <strong>School</strong> <strong>of</strong> Business, 2, rue Robert d’Arbrissel, CS<br />
76522 Cedex, Rennes, 35065, France, mounir.kehal@esc-rennes.fr<br />
1 - Get Something for Nothing: Designing Optimal Free Sampling<br />
Strategy for Online Communities<br />
Shuojia Guo, Rutgers University, 1 Washington Park, Newark, NJ,<br />
07102, United States <strong>of</strong> America, nancygsj@gmail.com, Lei Wang,<br />
Yao Zhao<br />
Firms <strong>of</strong>ten <strong>of</strong>fer free samples to attract customers. Free samples may affect sales in<br />
three ways. First, the sampling event itself raises product and brand awareness among<br />
customers. Second, the samples reveal true product quality and attract repeated<br />
purchases from satisfied customers. Third, customers who have the chance to try the<br />
free samples may spread positive or negative word-<strong>of</strong>-mouth to other potential<br />
customers. In this paper, we empirically investigate the causal effect <strong>of</strong> a free<br />
sampling event on a product’s sales. Specifically, we decompose the sampling effect<br />
into three effects: awareness effect, experience effect, and word-<strong>of</strong>-mouth effect.<br />
Using data from the largest Chinese e-commerce website taobao.com, we identify<br />
factors that affect these three effects and discuss optimal sampling strategies in terms<br />
<strong>of</strong> optimal size <strong>of</strong> free samples and optimal product pick for multi-product retailers.