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Conference Sessions - Jesse H. Jones Graduate School of ...

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SA11 MARKETING SCIENCE CONFERENCE – 2011<br />

4 - From Invention to Innovation: Technology Licensing by New Ventures<br />

in the Biopharmaceutical Industry<br />

Yansong Hu, Assistant Pr<strong>of</strong>essor, Warwick University,<br />

Warwick Business <strong>School</strong>, MSM Group, Coventry, CV4 7AL,<br />

United Kingdom, yansong.hu@wbs.ac.uk<br />

Licensing out technologies is a major source <strong>of</strong> revenue for new technology ventures.<br />

While technology licensing is economically important and poses unique challenges, it<br />

has yet received little attention in past marketing literature. We analyze how alliances<br />

with established firms, structural positions within scientific research, patent and<br />

commercial networks, and the nature <strong>of</strong> technology portfolios (i.e., radical and<br />

incremental innovations) <strong>of</strong> new ventures influence the number <strong>of</strong> successful<br />

licensing deals secured by the new ventures. We draw on theories <strong>of</strong> structure and<br />

legitimacy <strong>of</strong> new ventures to conjecture how the number and nature <strong>of</strong> alliances,<br />

centrality positions within scientific research, patent and commercial networks, and<br />

the composition <strong>of</strong> technology portfolios can affect a new venture’s number <strong>of</strong><br />

licensing deals, and how these effects may vary over time. We study these key issues<br />

by examining all public firms in the UK biopharmaceutical industry from 1989 to<br />

2009. Because we observe overdispersion in the data, we specify a negative binomial<br />

model to investigate the conjectured effects as drivers <strong>of</strong> successful deals, and provide<br />

a sharper understanding <strong>of</strong> the relations between the collaboration and co-creating<br />

with innovation communities, structural positions within innovation networks, the<br />

trade-<strong>of</strong>f between radical and incremental innovation portfolios, and time <strong>of</strong> the<br />

specific innovation.<br />

■ SA11<br />

Champions Center I<br />

Social Influence I<br />

Contributed Session<br />

Chair: Jose-Domingo Mora, Assistant Pr<strong>of</strong>essor <strong>of</strong> Marketing, University <strong>of</strong><br />

Massachusetts Dartmouth, 285 Old Westport Road, CCB 219, North<br />

Darthmouth, MA, 02747, United States <strong>of</strong> America, jmora@umassd.edu<br />

1 - The Silent Signals: Implicit User Generated Content and Implications<br />

for Consumer Decision Making<br />

Sunil Wattal, Assistant Pr<strong>of</strong>essor, Temple University, 1810 N. 13th<br />

Street, Philadelphia, PA, 19122, United States <strong>of</strong> America,<br />

swattal@temple.edu, Anindya Ghose, Gordon Burtch<br />

The body <strong>of</strong> work on user-generated content (UGC) has burgeoned <strong>of</strong> late. However,<br />

much research on UGC focuses on explicit contributions (e.g. discussion boards and<br />

online product reviews). There is a notable lack <strong>of</strong> consideration for implicit forms <strong>of</strong><br />

UGC in this body <strong>of</strong> work, where statements <strong>of</strong> approval or disapproval are implied<br />

by users’ actions. Much <strong>of</strong> this work also lacks a holistic consideration <strong>of</strong> the process<br />

by which users consume such information and render their decisions. To examine<br />

these phenomena, we analyze panel data drawn from a crowd-funded marketplace<br />

that enables authors to pitch their news article ideas to the crowd, and to<br />

subsequently obtain investment from them to pursue the article’s research and<br />

publication. We propose two novel measures <strong>of</strong> implicit UGC: investment frequency<br />

(the number <strong>of</strong> supporters per day <strong>of</strong> funding) and density (the number <strong>of</strong> supporters<br />

per dollar <strong>of</strong> funding). We find that users’ likelihood <strong>of</strong> investing in a project<br />

decreases with the frequency <strong>of</strong> prior support, suggesting anti-herding or contrarian<br />

behavior manifests in this context. Further, we find that users’ likelihood <strong>of</strong> investing<br />

increases with density <strong>of</strong> support, implying that users are not swayed by abnormally<br />

large contributions, perhaps because they are presumed to be contributions by the<br />

author’s friends and family, or by the author themselves. We discuss the implications<br />

<strong>of</strong> our findings for practitioners and scholars dealing with implicit UGC, and identify<br />

avenues for subsequent research.<br />

2 - A Model <strong>of</strong> Social Dependence and Intra-group Interaction<br />

Youngju Kim, Doctoral Student, Korea University, Business Main<br />

Building, Seoul, 136-701, Korea, Republic <strong>of</strong>, aa0124@korea.ac.kr,<br />

Jaehwan Kim, Neeraj Arora<br />

To better explain group decision outcomes, we attempt to capture both social<br />

influence on each member and the intra-group interaction among members when<br />

they are engaged in choice decision. Since various purchases are made by groups in<br />

market place, and their choices are affected by individual member’s preference, which<br />

is also affected by other people around each members through her/his own network<br />

structure, capturing both effects is necessary. It is expected that ignoring these sources<br />

will result in misinterpretation <strong>of</strong> the individual and group behaviors. Through<br />

simulation study and empirical estimation against real data, we found that the model<br />

neglecting either <strong>of</strong> the two influences gives rise to biases in three ways: First, the<br />

model systematically underestimates the importance <strong>of</strong> factors driving consumer<br />

choices. Second, the model systematically underestimates the heterogeneity among<br />

decision units. Third, the group-level parameters, power <strong>of</strong> the group members on<br />

their group decision, are also distorted.<br />

76<br />

3 - You May Have Influenced My Next Purchase: Social Influence in<br />

Food Purchase Behavior<br />

Jayati Sinha, PhD Student, University <strong>of</strong> Iowa, S252 John Pappajohn<br />

Business Building, Iowa City, IA, 52242-1000, United States <strong>of</strong><br />

America, jayati-sinha@uiowa.edu, Gary J. Russell, Dhananjay<br />

Nayakankuppam<br />

Social influence is an important aspect <strong>of</strong> consumer decision making. Social influence<br />

can manifest itself in two ways: social interaction effects (interactions among<br />

neighbors) and neighborhood effects (influence <strong>of</strong> spatially proximate others). In this<br />

research, we argue that, beyond commonly evoked effects <strong>of</strong> the socio-physical<br />

environment, neighborhood social interaction patterns may have a decisive influence<br />

on food consumption behavior. Moreover, due to the nature <strong>of</strong> these social processes,<br />

this phenomenon should be more likely to emerge for product categories that are<br />

socially salient. We test these hypotheses by fitting a conditional autoregressive (CAR)<br />

spatial model to purchase data collected in two product categories: organic foods<br />

(socially salient) and non-organic meat and poultry (not socially salient). Although<br />

both categories provide evidence for the existence <strong>of</strong> neighborhood effects, only<br />

organic foods exhibit clear evidence that the level <strong>of</strong> social interaction drives<br />

purchases. We discuss the implications <strong>of</strong> these results for the effectiveness <strong>of</strong> social<br />

media in marketing. In particular, we argue that socially expressive product categories<br />

(such as green products) are better candidates for marketing strategies incorporating<br />

social media.<br />

4 - Intra and Cross-household Influences as Predictors <strong>of</strong><br />

Individual Consumption<br />

Jose-Domingo Mora, Assistant Pr<strong>of</strong>essor <strong>of</strong> Marketing, University <strong>of</strong><br />

Massachusetts Dartmouth, 285 Old Westport Road, CCB 219,<br />

North Dartmouth, MA, 02747, United States <strong>of</strong> America,<br />

jmora@umassd.edu<br />

There is clear evidence in marketing scholarship on the networked nature <strong>of</strong> the<br />

demand side <strong>of</strong> markets. There have been few attempts though at incorporating such<br />

influences in models predicting individual consumption. Major difficulties in this<br />

regard are posed by data sets reporting individual behaviors, not one-on-one<br />

interactions, and by the endogenous relationships between the amounts <strong>of</strong><br />

consumption <strong>of</strong> interacting individuals. We present a random coefficients model <strong>of</strong><br />

individual consumption where intra-household and cross-household influences are<br />

captured by proxy variables. This model is estimated on a cross-section <strong>of</strong> peoplemeter<br />

data reporting individual consumption <strong>of</strong> television programs. Program<br />

consumption <strong>of</strong> wives is defined as the DV. Building on Lull (1980, 1982); Yang,<br />

Narayan & Assael (2006) and Yang, Zhao, Erdem & Zhao (2010) intra-household<br />

influences between wives and family members are captured as co-viewing <strong>of</strong><br />

television programs. Two alternate operationalizations <strong>of</strong> co-viewing are tested.<br />

Consistent with research in social networks, levels <strong>of</strong> socio-economic status by city<br />

are assumed as independent “cells” where social exchanges take place among wives.<br />

The social multipliers for each <strong>of</strong> these cells, subscripted by program genre, are<br />

estimated using Graham’s (2008) linear-in-means model <strong>of</strong> social interactions. The<br />

estimated social multipliers enter the RCM <strong>of</strong> individual consumption <strong>of</strong> wives as<br />

proxy variables for cross-household influences. A non-hierarchical specification <strong>of</strong><br />

this RCM is compared with a hierarchical specification where social influences<br />

mediate the effects <strong>of</strong> demographics and program characteristics.<br />

■ SA12<br />

Champions Center II<br />

Online Word <strong>of</strong> Mouth Research<br />

Contributed Session<br />

Chair: Mounir Kehal, Research Faculty and Pr<strong>of</strong>essor <strong>of</strong> BIS and<br />

Computing, ESC Rennes <strong>School</strong> <strong>of</strong> Business, 2, rue Robert d’Arbrissel, CS<br />

76522 Cedex, Rennes, 35065, France, mounir.kehal@esc-rennes.fr<br />

1 - Get Something for Nothing: Designing Optimal Free Sampling<br />

Strategy for Online Communities<br />

Shuojia Guo, Rutgers University, 1 Washington Park, Newark, NJ,<br />

07102, United States <strong>of</strong> America, nancygsj@gmail.com, Lei Wang,<br />

Yao Zhao<br />

Firms <strong>of</strong>ten <strong>of</strong>fer free samples to attract customers. Free samples may affect sales in<br />

three ways. First, the sampling event itself raises product and brand awareness among<br />

customers. Second, the samples reveal true product quality and attract repeated<br />

purchases from satisfied customers. Third, customers who have the chance to try the<br />

free samples may spread positive or negative word-<strong>of</strong>-mouth to other potential<br />

customers. In this paper, we empirically investigate the causal effect <strong>of</strong> a free<br />

sampling event on a product’s sales. Specifically, we decompose the sampling effect<br />

into three effects: awareness effect, experience effect, and word-<strong>of</strong>-mouth effect.<br />

Using data from the largest Chinese e-commerce website taobao.com, we identify<br />

factors that affect these three effects and discuss optimal sampling strategies in terms<br />

<strong>of</strong> optimal size <strong>of</strong> free samples and optimal product pick for multi-product retailers.

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