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Conference Sessions - Jesse H. Jones Graduate School of ...

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and context is unclear. The current study attempts to address the above limitations by<br />

compiling a unique data set on 6405 firms from 52 countries spanning a 27 year<br />

period (1980-2007) and then delineating the different internationalization-pr<strong>of</strong>it<br />

relationships across different firms. Across all firms in our data, we find a positive but<br />

insignificant pr<strong>of</strong>it impact <strong>of</strong> internationalization. However, a latent class analysis<br />

reveals several distinct patterns <strong>of</strong> the pr<strong>of</strong>it impact. In particular, some firms have an<br />

increasing convex internationalization-pr<strong>of</strong>it relationship while others have an<br />

increasing concave pattern. We argue that those firms that enter international<br />

markets to exploit their current stock <strong>of</strong> resources obtain quick pr<strong>of</strong>its that<br />

subsequently plateau and those that enter international markets to explore new<br />

opportunities obtain low (and sometimes even negative) initial pr<strong>of</strong>its which<br />

subsequently increase. We discuss a testable implication <strong>of</strong> our theory in the context<br />

<strong>of</strong> the observed sequence <strong>of</strong> international market entry.<br />

4 - Consumers Un-tethered: A Three-market Study <strong>of</strong> Consumer<br />

Acceptance <strong>of</strong> Mobile Marketing<br />

Fareena Sultan, Pr<strong>of</strong>essor <strong>of</strong> Marketing/Robert Morrison Fellow,<br />

Northeastern University, College <strong>of</strong> Business Administration, 202<br />

Hayden Hall, Boston, MA, 02115, United States <strong>of</strong> America,<br />

f.sultan@neu.edu, Andrew J. Rohm, Tao (Tony) Gao,<br />

Margherita Pagani<br />

This study examines factors influencing consumers’ acceptance <strong>of</strong> un-tethered, or<br />

mobile, marketing across three influential markets (U.S., China, and Europe).<br />

Considering the highly personal and private nature <strong>of</strong> the mobile device, we draw<br />

upon the technology acceptance theory and incorporate three individual-level<br />

characteristics, namely attachment, innovativeness, and risk avoidance, as<br />

antecedents to attitudes toward mobile marketing. We also investigate how<br />

permission-based acceptance influences the link between consumers’ attitude and<br />

participation in mobile marketing activities. Our findings show both cross-market<br />

similarities and differences. Perceived usefulness, consumer innovativeness, and<br />

personal attachment are found to directly influence attitudes toward mobile<br />

marketing in all three markets. In China and Europe, risk avoidance also negatively<br />

influences attitude toward mobile marketing. Depending on the market,<br />

innovativeness, risk avoidance, and attachment also serve, as moderators, to weaken<br />

the effect <strong>of</strong> perceived usefulness on mobile marketing attitude. Furthermore,<br />

permission-based acceptance strengthens the relationship between attitude and<br />

mobile marketing activities. The results also confirm the uniformly prominent role <strong>of</strong><br />

ease <strong>of</strong> use in affecting usefulness perceptions. We draw implications from these<br />

findings related to both theory and practice.<br />

■ SC13<br />

Champions Center III<br />

Private Labels III: Effect on Market Shares<br />

Contributed Session<br />

Chair: Hyeong-Tak Lee, PhD Student, University <strong>of</strong> Iowa, S219 John<br />

Pappajohn Business Building, The University <strong>of</strong> Iowa, Iowa City, IA,<br />

52242-1994, United States <strong>of</strong> America, hyeong-tak-lee@uiowa.edu<br />

1 - The Long Term Impact <strong>of</strong> a Recession on Brand Shares<br />

Satheeshkumar Seenivasan, PhD Candidate, State University <strong>of</strong> New<br />

York at Buffalo, <strong>School</strong> <strong>of</strong> Management, 232 Jacobs Management<br />

Center, Amherst, NY, 14260, United States <strong>of</strong> America,<br />

ss383@buffalo.edu, Debabrata Talukdar, K. Sudhir<br />

A unique aspect <strong>of</strong> store brands is the counter-cyclical movement <strong>of</strong> their market<br />

shares with business cycles. Besides gaining market shares during downturns, store<br />

brands also manage to retain some <strong>of</strong> the gained shares post downturns. In this<br />

paper, we undertake an in-depth analysis <strong>of</strong> consumer choice behavior during the<br />

recent global recession to understand the drivers <strong>of</strong> increased store brand share as<br />

well as the underlying causes for the persistence in store brand shares post recession.<br />

Employing a brand choice model <strong>of</strong> consumer learning which accounts for inertia and<br />

allows for differential marketing mix sensitivities, we study the purchase behavior <strong>of</strong><br />

890 households in yogurt category over a period <strong>of</strong> three and half years. Our results<br />

suggest that all three factors – persistence in marketing mix sensitivities, inertia as<br />

well as preference updation due to learning contribute to the rise <strong>of</strong> store brand<br />

shares. Consumers are more sensitive to prices and promotions during recession and<br />

persist in their sensitivities even after the end <strong>of</strong> recession. Increased sensitivities<br />

account for 62% <strong>of</strong> gain in market share <strong>of</strong> store brands while learning accounts for<br />

21% and the remaining 17% is driven by inertia in consumer choices. Implications <strong>of</strong><br />

this recession time consumer behavior and strategies to cope with this behavior are<br />

discussed.<br />

MARKETING SCIENCE CONFERENCE – 2011 SC14<br />

91<br />

2 - The Introduction <strong>of</strong> a Store Brand in a High-quality Market Segment:<br />

Analysis <strong>of</strong> a Natural Experiment<br />

Elena Castellari, PhD Student, University <strong>of</strong> Connecticut, Agriculture<br />

and Resource Economics Department,<br />

1376 Storrs Road, Storrs, CT, 06269, United States <strong>of</strong> America,<br />

elena.castellari@uconn.edu, Rui Huang<br />

Store brands (SBs) play an increasingly important role in the retail industry. Since the<br />

early 90’s we observe an intense expansion in different segments <strong>of</strong> the market and<br />

increasing breadth in the SB product portfolio. Most existing research has focused on<br />

SBs that are viewed as lower-quality substitutes for the incumbent national brands<br />

(NBs). However, recently retailers have introduced premium-quality SBs. If consumer<br />

choices are context-dependent, then the launch <strong>of</strong> a premium-quality SB and that <strong>of</strong><br />

a low-quality SB would have drastically different implications. This study examines<br />

the impact <strong>of</strong> a premium SB introduction on competition. We use quarterly IRI Info-<br />

Scan market-level data from 2004-2008 to analyze effects from the introduction <strong>of</strong> a<br />

premium-quality private label on market prices and shares <strong>of</strong> NBs. We exploit a<br />

natural experiment that occurred during our data – the introduction <strong>of</strong> a Store Brand<br />

in the high-quality milk segment. Different geographic markets saw different SB<br />

introduction schedules in our data, which allows us to use a difference-in-differences<br />

design to examine the impacts <strong>of</strong> the high-quality SB introductions on the prices and<br />

shares <strong>of</strong> different incumbent NBs in the high-quality milk segment, as well as on the<br />

standard-quality milk segment. Specifically, we compare the prices and shares <strong>of</strong> the<br />

incumbent NBs in markets with and without SB introduction, before and after the<br />

introduction. Our findings could shed light on SB introduction and positioning<br />

strategies.<br />

3 - Investigation <strong>of</strong> Determinants <strong>of</strong> Private Label Success in an<br />

Integrated Framework<br />

Hyeong-Tak Lee, PhD Student, University <strong>of</strong> Iowa, S219 John<br />

Pappajohn Business Building, The University <strong>of</strong> Iowa, Iowa City, IA,<br />

52242-1994, United States <strong>of</strong> America, hyeong-tak-lee@uiowa.edu,<br />

Thomas Gruca<br />

Private label products <strong>of</strong>ten benefit retailers and can adversely affect consumer<br />

packaged goods manufacturers. Due to their strategic importance, private labels have<br />

been the subject <strong>of</strong> a great deal <strong>of</strong> academic research, much <strong>of</strong> it fragmented. In this<br />

study, we integrate previous research on category determinants <strong>of</strong> private label<br />

performance, the demographic or socioeconomic characteristics <strong>of</strong> private label<br />

buyers, and the effects <strong>of</strong> competition in the category in a single empirical analysis.<br />

Using data from 625 product categories, we attempt to create empirical generalization<br />

about what factors drive private label market share. Partial least squares modeling is<br />

applied to our data to test new and prior hypotheses on private label market share<br />

determinants. Our findings suggest that private label success is positively associated<br />

with the level <strong>of</strong> concentration, the margin potential, and the price gap between<br />

private label and the average price <strong>of</strong> national brands. Financial risk <strong>of</strong> the category<br />

influences the private label market share adversely. In addition to category<br />

determinants, private label share in categories where consumers are older, have more<br />

education, have larger families and have less knowledge about product quality.<br />

■ SC14<br />

Champions Center VI<br />

Marketing Strategy IV: Firm Performance<br />

Contributed Session<br />

Chair: Sohyoun Shin, Visiting Assistant Pr<strong>of</strong>essor, Eastern Washington<br />

University, 668 N. Riverpoint Blvd., Spokane, WA, United States <strong>of</strong><br />

America, synthiashin@gmail.com<br />

1 - Drivers <strong>of</strong> International Growth: Analysis <strong>of</strong> U.S. Franchisors’<br />

International Growth Strategies<br />

Bart Devoldere, Vlerick Leuven Ghent Management <strong>School</strong>, Reep 1,<br />

Ghent, 9000, Belgium, bart.devoldere@vlerick.com,<br />

Venkatesh Shankar<br />

Firms are increasingly going global to realize high rates <strong>of</strong> growth. By some estimates,<br />

among the Standard & Poor 500 companies, those that derive over half <strong>of</strong> their sales<br />

revenues overseas are expected to grow about twice the rate <strong>of</strong> companies focusing<br />

on the U.S. Global growth is particularly important in the franchising context. Why<br />

do some franchisors grow larger than others internationally? Is it due to effective<br />

pricing policy decisions, such as up-front fixed fees and royalty rates that franchisors<br />

charge the franchisees for use <strong>of</strong> the franchise brand? Or is it due to the right<br />

decisions related to strategic control, including the number and proportion <strong>of</strong> outlets<br />

owned and operated by the franchisor? Or is it due to strategic selection <strong>of</strong> the most<br />

attractive international markets? We investigate the drivers <strong>of</strong> international growth<br />

for franchisors. Drawing on agency and power relationship theories, we develop<br />

hypotheses on the influence <strong>of</strong> these strategic decisions on the size <strong>of</strong> international<br />

operations. We develop a model <strong>of</strong> international franchise system size that includes<br />

the effects <strong>of</strong> these strategic decisions as well as those <strong>of</strong> environmental push and pull<br />

factors. We test our hypotheses on panel data relating to 200 U.S. business format<br />

franchise systems during 1999-2010. We estimate our model using a Hierarchical<br />

Bayesian approach. Our model controls for unobserved firm and industry effects,<br />

accounts for endogeneity <strong>of</strong> decision variables, and corrects for selection effects due to<br />

system failure. Our results <strong>of</strong>fer important implications for researchers and<br />

practitioners on international growth strategies.

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