Conference Sessions - Jesse H. Jones Graduate School of ...
Conference Sessions - Jesse H. Jones Graduate School of ...
Conference Sessions - Jesse H. Jones Graduate School of ...
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and context is unclear. The current study attempts to address the above limitations by<br />
compiling a unique data set on 6405 firms from 52 countries spanning a 27 year<br />
period (1980-2007) and then delineating the different internationalization-pr<strong>of</strong>it<br />
relationships across different firms. Across all firms in our data, we find a positive but<br />
insignificant pr<strong>of</strong>it impact <strong>of</strong> internationalization. However, a latent class analysis<br />
reveals several distinct patterns <strong>of</strong> the pr<strong>of</strong>it impact. In particular, some firms have an<br />
increasing convex internationalization-pr<strong>of</strong>it relationship while others have an<br />
increasing concave pattern. We argue that those firms that enter international<br />
markets to exploit their current stock <strong>of</strong> resources obtain quick pr<strong>of</strong>its that<br />
subsequently plateau and those that enter international markets to explore new<br />
opportunities obtain low (and sometimes even negative) initial pr<strong>of</strong>its which<br />
subsequently increase. We discuss a testable implication <strong>of</strong> our theory in the context<br />
<strong>of</strong> the observed sequence <strong>of</strong> international market entry.<br />
4 - Consumers Un-tethered: A Three-market Study <strong>of</strong> Consumer<br />
Acceptance <strong>of</strong> Mobile Marketing<br />
Fareena Sultan, Pr<strong>of</strong>essor <strong>of</strong> Marketing/Robert Morrison Fellow,<br />
Northeastern University, College <strong>of</strong> Business Administration, 202<br />
Hayden Hall, Boston, MA, 02115, United States <strong>of</strong> America,<br />
f.sultan@neu.edu, Andrew J. Rohm, Tao (Tony) Gao,<br />
Margherita Pagani<br />
This study examines factors influencing consumers’ acceptance <strong>of</strong> un-tethered, or<br />
mobile, marketing across three influential markets (U.S., China, and Europe).<br />
Considering the highly personal and private nature <strong>of</strong> the mobile device, we draw<br />
upon the technology acceptance theory and incorporate three individual-level<br />
characteristics, namely attachment, innovativeness, and risk avoidance, as<br />
antecedents to attitudes toward mobile marketing. We also investigate how<br />
permission-based acceptance influences the link between consumers’ attitude and<br />
participation in mobile marketing activities. Our findings show both cross-market<br />
similarities and differences. Perceived usefulness, consumer innovativeness, and<br />
personal attachment are found to directly influence attitudes toward mobile<br />
marketing in all three markets. In China and Europe, risk avoidance also negatively<br />
influences attitude toward mobile marketing. Depending on the market,<br />
innovativeness, risk avoidance, and attachment also serve, as moderators, to weaken<br />
the effect <strong>of</strong> perceived usefulness on mobile marketing attitude. Furthermore,<br />
permission-based acceptance strengthens the relationship between attitude and<br />
mobile marketing activities. The results also confirm the uniformly prominent role <strong>of</strong><br />
ease <strong>of</strong> use in affecting usefulness perceptions. We draw implications from these<br />
findings related to both theory and practice.<br />
■ SC13<br />
Champions Center III<br />
Private Labels III: Effect on Market Shares<br />
Contributed Session<br />
Chair: Hyeong-Tak Lee, PhD Student, University <strong>of</strong> Iowa, S219 John<br />
Pappajohn Business Building, The University <strong>of</strong> Iowa, Iowa City, IA,<br />
52242-1994, United States <strong>of</strong> America, hyeong-tak-lee@uiowa.edu<br />
1 - The Long Term Impact <strong>of</strong> a Recession on Brand Shares<br />
Satheeshkumar Seenivasan, PhD Candidate, State University <strong>of</strong> New<br />
York at Buffalo, <strong>School</strong> <strong>of</strong> Management, 232 Jacobs Management<br />
Center, Amherst, NY, 14260, United States <strong>of</strong> America,<br />
ss383@buffalo.edu, Debabrata Talukdar, K. Sudhir<br />
A unique aspect <strong>of</strong> store brands is the counter-cyclical movement <strong>of</strong> their market<br />
shares with business cycles. Besides gaining market shares during downturns, store<br />
brands also manage to retain some <strong>of</strong> the gained shares post downturns. In this<br />
paper, we undertake an in-depth analysis <strong>of</strong> consumer choice behavior during the<br />
recent global recession to understand the drivers <strong>of</strong> increased store brand share as<br />
well as the underlying causes for the persistence in store brand shares post recession.<br />
Employing a brand choice model <strong>of</strong> consumer learning which accounts for inertia and<br />
allows for differential marketing mix sensitivities, we study the purchase behavior <strong>of</strong><br />
890 households in yogurt category over a period <strong>of</strong> three and half years. Our results<br />
suggest that all three factors – persistence in marketing mix sensitivities, inertia as<br />
well as preference updation due to learning contribute to the rise <strong>of</strong> store brand<br />
shares. Consumers are more sensitive to prices and promotions during recession and<br />
persist in their sensitivities even after the end <strong>of</strong> recession. Increased sensitivities<br />
account for 62% <strong>of</strong> gain in market share <strong>of</strong> store brands while learning accounts for<br />
21% and the remaining 17% is driven by inertia in consumer choices. Implications <strong>of</strong><br />
this recession time consumer behavior and strategies to cope with this behavior are<br />
discussed.<br />
MARKETING SCIENCE CONFERENCE – 2011 SC14<br />
91<br />
2 - The Introduction <strong>of</strong> a Store Brand in a High-quality Market Segment:<br />
Analysis <strong>of</strong> a Natural Experiment<br />
Elena Castellari, PhD Student, University <strong>of</strong> Connecticut, Agriculture<br />
and Resource Economics Department,<br />
1376 Storrs Road, Storrs, CT, 06269, United States <strong>of</strong> America,<br />
elena.castellari@uconn.edu, Rui Huang<br />
Store brands (SBs) play an increasingly important role in the retail industry. Since the<br />
early 90’s we observe an intense expansion in different segments <strong>of</strong> the market and<br />
increasing breadth in the SB product portfolio. Most existing research has focused on<br />
SBs that are viewed as lower-quality substitutes for the incumbent national brands<br />
(NBs). However, recently retailers have introduced premium-quality SBs. If consumer<br />
choices are context-dependent, then the launch <strong>of</strong> a premium-quality SB and that <strong>of</strong><br />
a low-quality SB would have drastically different implications. This study examines<br />
the impact <strong>of</strong> a premium SB introduction on competition. We use quarterly IRI Info-<br />
Scan market-level data from 2004-2008 to analyze effects from the introduction <strong>of</strong> a<br />
premium-quality private label on market prices and shares <strong>of</strong> NBs. We exploit a<br />
natural experiment that occurred during our data – the introduction <strong>of</strong> a Store Brand<br />
in the high-quality milk segment. Different geographic markets saw different SB<br />
introduction schedules in our data, which allows us to use a difference-in-differences<br />
design to examine the impacts <strong>of</strong> the high-quality SB introductions on the prices and<br />
shares <strong>of</strong> different incumbent NBs in the high-quality milk segment, as well as on the<br />
standard-quality milk segment. Specifically, we compare the prices and shares <strong>of</strong> the<br />
incumbent NBs in markets with and without SB introduction, before and after the<br />
introduction. Our findings could shed light on SB introduction and positioning<br />
strategies.<br />
3 - Investigation <strong>of</strong> Determinants <strong>of</strong> Private Label Success in an<br />
Integrated Framework<br />
Hyeong-Tak Lee, PhD Student, University <strong>of</strong> Iowa, S219 John<br />
Pappajohn Business Building, The University <strong>of</strong> Iowa, Iowa City, IA,<br />
52242-1994, United States <strong>of</strong> America, hyeong-tak-lee@uiowa.edu,<br />
Thomas Gruca<br />
Private label products <strong>of</strong>ten benefit retailers and can adversely affect consumer<br />
packaged goods manufacturers. Due to their strategic importance, private labels have<br />
been the subject <strong>of</strong> a great deal <strong>of</strong> academic research, much <strong>of</strong> it fragmented. In this<br />
study, we integrate previous research on category determinants <strong>of</strong> private label<br />
performance, the demographic or socioeconomic characteristics <strong>of</strong> private label<br />
buyers, and the effects <strong>of</strong> competition in the category in a single empirical analysis.<br />
Using data from 625 product categories, we attempt to create empirical generalization<br />
about what factors drive private label market share. Partial least squares modeling is<br />
applied to our data to test new and prior hypotheses on private label market share<br />
determinants. Our findings suggest that private label success is positively associated<br />
with the level <strong>of</strong> concentration, the margin potential, and the price gap between<br />
private label and the average price <strong>of</strong> national brands. Financial risk <strong>of</strong> the category<br />
influences the private label market share adversely. In addition to category<br />
determinants, private label share in categories where consumers are older, have more<br />
education, have larger families and have less knowledge about product quality.<br />
■ SC14<br />
Champions Center VI<br />
Marketing Strategy IV: Firm Performance<br />
Contributed Session<br />
Chair: Sohyoun Shin, Visiting Assistant Pr<strong>of</strong>essor, Eastern Washington<br />
University, 668 N. Riverpoint Blvd., Spokane, WA, United States <strong>of</strong><br />
America, synthiashin@gmail.com<br />
1 - Drivers <strong>of</strong> International Growth: Analysis <strong>of</strong> U.S. Franchisors’<br />
International Growth Strategies<br />
Bart Devoldere, Vlerick Leuven Ghent Management <strong>School</strong>, Reep 1,<br />
Ghent, 9000, Belgium, bart.devoldere@vlerick.com,<br />
Venkatesh Shankar<br />
Firms are increasingly going global to realize high rates <strong>of</strong> growth. By some estimates,<br />
among the Standard & Poor 500 companies, those that derive over half <strong>of</strong> their sales<br />
revenues overseas are expected to grow about twice the rate <strong>of</strong> companies focusing<br />
on the U.S. Global growth is particularly important in the franchising context. Why<br />
do some franchisors grow larger than others internationally? Is it due to effective<br />
pricing policy decisions, such as up-front fixed fees and royalty rates that franchisors<br />
charge the franchisees for use <strong>of</strong> the franchise brand? Or is it due to the right<br />
decisions related to strategic control, including the number and proportion <strong>of</strong> outlets<br />
owned and operated by the franchisor? Or is it due to strategic selection <strong>of</strong> the most<br />
attractive international markets? We investigate the drivers <strong>of</strong> international growth<br />
for franchisors. Drawing on agency and power relationship theories, we develop<br />
hypotheses on the influence <strong>of</strong> these strategic decisions on the size <strong>of</strong> international<br />
operations. We develop a model <strong>of</strong> international franchise system size that includes<br />
the effects <strong>of</strong> these strategic decisions as well as those <strong>of</strong> environmental push and pull<br />
factors. We test our hypotheses on panel data relating to 200 U.S. business format<br />
franchise systems during 1999-2010. We estimate our model using a Hierarchical<br />
Bayesian approach. Our model controls for unobserved firm and industry effects,<br />
accounts for endogeneity <strong>of</strong> decision variables, and corrects for selection effects due to<br />
system failure. Our results <strong>of</strong>fer important implications for researchers and<br />
practitioners on international growth strategies.