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Conference Sessions - Jesse H. Jones Graduate School of ...

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SC03<br />

3 - Does Higher Transparency Lead to More Search in<br />

Online Auctions?<br />

Peter T. L. Popkowski Leszczyc, University <strong>of</strong> Alberta, Edmonton AB,<br />

Edmonton, T6G 2R6, Canada, ppopkows@ualberta.ca,<br />

Ernan Haruvy<br />

In a controlled field experiment, we examine pairs <strong>of</strong> auctions for identical items<br />

under different conditions. We find that auction design features that are under the<br />

control <strong>of</strong> the auctioneer – including information transparency, number <strong>of</strong><br />

simultaneous auctions, and the degree <strong>of</strong> overlap between simultaneous auctions –<br />

affect bidder search and optimization. Clickstream data show that a significant<br />

relationship between information transparency and price dispersion can be linked to<br />

search. Specifically, information transparency is fully mediated by lookup behavior,<br />

while number <strong>of</strong> concurrent items is partially mediated. Combining these findings,<br />

we make auction design recommendations.<br />

4 - First-page Bid Estimates and Keyword Search Advertising:<br />

A Strategic Analysis<br />

Woochoel Shin, Assistant Pr<strong>of</strong>essor, University <strong>of</strong> Florida,<br />

Department <strong>of</strong> Marketing, P.O. Box 117155, Gainesville, FL, 32611,<br />

United States <strong>of</strong> America, wshin@ufl.edu, Preyas Desai,<br />

Wilfred Amaldoss<br />

With the help <strong>of</strong> the technological advancement, search engines can use advertiserspecific<br />

information in devising the mechanism <strong>of</strong> the keyword search auction. In<br />

contrast to the universal minimum bid used in the traditional auction format, search<br />

engines now provide advertiser-specific minimum bids (ASMB) or First-Page Bid<br />

Estimates (FPBE) in their keyword search auctions. In this paper, we investigate pr<strong>of</strong>it<br />

implications <strong>of</strong> these mechanisms in the setting where the per-click valuation <strong>of</strong><br />

advertisers is uncertain. Since FPBE is only an estimate and is not strictly enforced by<br />

the search engine, advertisers might choose not to conform to it and thus, FPBE is<br />

expected to generate lower pr<strong>of</strong>its to the search engine than ASMB. Contrary to this<br />

naÔve intuition, we show that FPBE dominates ASMB in terms <strong>of</strong> the search engine<br />

pr<strong>of</strong>it. Moreover, FPBE can achieve higher search engine pr<strong>of</strong>its than in the auction<br />

without minimum bids, thus proving itself to be the optimal mechanism for the<br />

search engine. We further discuss the possibility that the search engine may<br />

manipulate the listing order by use <strong>of</strong> ASMB or FPBE. Finally, we discuss the<br />

implication <strong>of</strong> using FPBE to the search engine’s effort to fight against the click fraud.<br />

■ SC03<br />

Legends Ballroom III<br />

Meet the Editor: Journal <strong>of</strong> Service Research<br />

Cluster: Meet the Editors<br />

Invited Session<br />

Chair: Sharad Borle, Rice University, Houston, TX, 77005,<br />

United States <strong>of</strong> America, sborle@rice.edu<br />

1 - Meet the Editors<br />

Editors <strong>of</strong> the leading Journal <strong>of</strong> Service Research will present their<br />

editorial policies and perspectives.<br />

■ SC04<br />

Legends Ballroom V<br />

Unique Topics 2<br />

Contributed Session<br />

Chair: Nithya Rajamani, Researcher, IBM India Research Labs, Gachibowli,<br />

Hyderabad 32, Hyderabad, 32, India, nitrajam@in.ibm.com<br />

1 - Role <strong>of</strong> Government in Marketing Sustainable Development:<br />

An Exploratory Investigation<br />

V. Mukunda Das, Pr<strong>of</strong>essor and Director, Chandragupt Institute <strong>of</strong><br />

Management, Phaneeshwarnath Renu Hindi Bhawan, Chajjubagh,<br />

Patna, BI, 800001, India, vmknd.das@gmail.com, Saji K B<br />

Sustainable development is concerned with meeting the needs <strong>of</strong> people today<br />

without compromising the ability <strong>of</strong> future generations to meet their own needs.<br />

Sustainable development therefore involves: (i) a broad view <strong>of</strong> social,<br />

environmental, and economic outcomes; (ii) a long-term perspective, concerned with<br />

the interests and rights <strong>of</strong> future generations as well as <strong>of</strong> people today; and (iii) an<br />

inclusive approach to action, which recognizes the need for all people to be involved<br />

in the decisions that affect their lives. Marketing the notion <strong>of</strong> sustainable<br />

development has become essential these days as most <strong>of</strong> the stakeholders to the<br />

development processes are <strong>of</strong>ten unaware <strong>of</strong> the undesirable consequences <strong>of</strong> the<br />

short term intent <strong>of</strong> their actions. The Government can play a very crucial role in this<br />

context. Although there are observations and arguments available galore to this<br />

direction, the extant literature in marketing is silent on the role <strong>of</strong> Government in<br />

marketing sustainable development. To address this research gap, we conducted an<br />

exploratory study that investigated the potential antecedents for explaining the role<br />

<strong>of</strong> Government in marketing sustainable development. For the exploration purpose,<br />

we have considered the case <strong>of</strong> the present Government in the Indian state <strong>of</strong> Bihar,<br />

which ever since its inception is working towards the cause <strong>of</strong> sustainable<br />

development through several carefully crafted social projects like JEEViKA (Bihar<br />

Rural Livelihoods Project). The present paper reports a theoretical framework that<br />

MARKETING SCIENCE CONFERENCE – 2011<br />

88<br />

explains the role <strong>of</strong> Government in marketing sustainable development. The study<br />

significantly contributes to the non-pr<strong>of</strong>it marketing theory and practice.<br />

2 - Linkages between Infrastructure and Consumption Demand in<br />

Emerging Markets<br />

Puja Agarwal, Doctoral Student, INSEAD, 1, Iyer Rajah Avenue,<br />

Singapore, Singapore, puja.agarwal@insead.edu<br />

The recent financial crisis has highlighted the role <strong>of</strong> emerging economies as the<br />

drivers <strong>of</strong> global growth. The emergence <strong>of</strong> consumer markets in Asia, Africa, Latin<br />

America, and the Mideast provides a new menu <strong>of</strong> opportunities for manufacturers,<br />

marketers and service providers. The conventional wisdom in the business press is<br />

that private consumption takes <strong>of</strong>f when GDP/capita crosses a certain threshold (e.g.,<br />

$3500). But the reality is that this has not happened. This research attempts to shed<br />

light on the key drivers <strong>of</strong> private consumption growth across countries, products and<br />

services by going beyond the role <strong>of</strong> income. Employing historical data on<br />

expenditures across different consumption baskets in 78 countries, this paper focuses<br />

on the role <strong>of</strong> infrastructure, both physical and financial, in determining the shares <strong>of</strong><br />

different product categories in consumers’ budget. We use Deaton and Muellbauer’s<br />

(1980) Almost Ideal Demand System (AIDS) as the empirical methodology to analyze<br />

the impact <strong>of</strong> infrastructure on expenditure shares. Not only do we find that<br />

infrastructure and depth <strong>of</strong> credit markets are important in determining the relative<br />

shares <strong>of</strong> various product categories, but also highlight the asymmetric effect at broad<br />

category and sub-category levels. We also find heterogeneity in the infrastructure<br />

elasticity <strong>of</strong> demand for same product categories across OECD and Non OECD<br />

(emerging) countries. Across emerging markets, a boom in infrastructure building is<br />

underway. In this context it is important for marketers to not just identify key<br />

infrastructure variables but also its impact in heightening or dampening demand for<br />

their products and services.<br />

3 - Poverty (Tenure) Track<br />

Daniel Shapira, Ben-Gurion University, Ben-Gurion University,<br />

Beer Sheva, Israel, shapirad@bgu.ac.il, Eran Manes<br />

We put forward a general theory that captures the long-term interplay between<br />

incentives and performance <strong>of</strong> individuals in teams, where human-capital<br />

externalities and spillovers (peer effect) are present, focusing on the case <strong>of</strong> research<br />

departments within academic institutions. Our model traces the dynamic evolution <strong>of</strong><br />

two separated regimes; one in which quality dominates, and the other in which<br />

quantity substitutes quality. In both regimes, reward structures are endogenously<br />

awarded so as to elicit team members to perform in accordance. The existence <strong>of</strong> a<br />

competitive market for academics perpetuates rather than assists the disentanglement<br />

from the poverty trap regime. We also provide empirical evidence which lend strong<br />

support to the theory. Our theory and findings have far-reaching managerial<br />

implications. They imply that even at the expense <strong>of</strong> a short-term downfall in both<br />

performance and ranking, decision makers in academic institutions must provide<br />

incentives to encourage high-quality research.<br />

4 - The Nature <strong>of</strong> Informal Garments Markets: An Empirical Examination<br />

in Emerging Economy<br />

Prashant Mishra, Associate Pr<strong>of</strong>essor, Indian Institute <strong>of</strong> Management<br />

Calcutta, Joka, Calcutta, India, prashant@iimcal.ac.in, Gopal Das<br />

The informal markets play a significant role in urban areas. They provide a variety <strong>of</strong><br />

low-priced goods, generating employment for a large number <strong>of</strong> people. Many<br />

authors in the past have lamented that in most Asian countries the contributions <strong>of</strong><br />

informal market sellers are hardly ever recognized by the governments and society.<br />

Rather, the policy makers and other elements <strong>of</strong> local governance in developing<br />

Asian countries like India attempts to control informal sector activities and elements,<br />

such as peddlers, street-side garments and food outlets through various mechanisms<br />

including coercion. However, in spite <strong>of</strong> trying, the local authorities were unable to<br />

suppress these markets. That means the consumers are accepting rather purchasing<br />

the products from the informal markets, in spite <strong>of</strong> developments in formal segments.<br />

Although the informal business activities have been quite pr<strong>of</strong>ound and are<br />

expanding rapidly in India and other Asian countries, there has been hardly any<br />

research done on this age old marketing phenomenon in the Indian context. The<br />

objective <strong>of</strong> this paper is to fill this research vacuum by exploring the factors<br />

influencing Indian consumer choices while purchasing garments from informal<br />

markets. The study proposes survey 200 consumers frequently participating in<br />

purchases from informal garments markets in the city <strong>of</strong> Kolkata, Mumbai and Delhi<br />

and Chennai all metropolis located in different parts <strong>of</strong> India. The outcome <strong>of</strong> the<br />

study is expected to help develop insights into reasons behind continued consumer<br />

patronage <strong>of</strong> informal bazaars despite the onslaught <strong>of</strong> organized retail and modern<br />

developments <strong>of</strong> retail front. The outcome is also expected to contribute to the debate<br />

on the economic vs social drivers for continued existence <strong>of</strong> the old and the new<br />

formats <strong>of</strong> the markets in developing economies.

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