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2011 Deerfield Bannockburn Riverwoods Community Guide

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community<br />

guide <strong>2011</strong><br />

Consumer Protection & Information<br />

Consumer Protection<br />

Aging, Senior Assistance<br />

and Elder Abuse Hotline .................................... (800) 252-8966<br />

www.state.il.us/aging/<br />

Chicago Better Business Bureau<br />

330 N. Wabash St., Ste. 2006, Chicago 60611 ..... (312) 832-0500<br />

www.chicago.bbb.org<br />

Hours: Monday - Friday: 8:00 a.m. - 5:00 p.m.<br />

Consumer Fraud Division Attorney General’s Office<br />

100 W. Randolph St., Chicago 60601 .................... (312) 814-3580<br />

Consumer Product Safety Commission<br />

Bethesda, MD 20814 ............................................. (800) 638-2772<br />

www.cpsc.gov.<br />

DBR Chamber of Commerce<br />

601 <strong>Deerfield</strong> Rd., Ste. 200, <strong>Deerfield</strong> ..............................945-4660<br />

Fax ................................................................................... 940-0381<br />

www.dbrchamber.com<br />

Hours: Monday - Friday: 9:00 a.m. - 4:30 p.m.<br />

Division of Insurance – Chicago<br />

Department of Financial and Professional Regulation<br />

100 W. Randolph St., Ste. 9-301,<br />

Chicago 60601-3395 .............................................. (312) 814-2427<br />

TTY ......................................................................... (312) 814-2063<br />

www.insurance.illinois.gov<br />

director@ins.state.il.us<br />

Illinois Department of Revenue<br />

Exemption Information ........................................... (800) 732-8866<br />

www.revenue.state.il.us<br />

Food and Drug Administration (FDA)<br />

550 W. Jackson Blvd., Chicago 60661 .................. (888) 463-6322<br />

■ Complaints/Inquiries ........................................ (312) 353-7840<br />

www.fda.gov<br />

Hearing Aid Action Line<br />

Action Line .............................................................. (800) 526-0857<br />

TTY ........................................................................ (800) 526-0844<br />

Illinois Commerce Commission<br />

Consumer Protection Bureau<br />

160 N. LaSalle St., Ste. C800, Chicago 60601<br />

■ Consumer Complaints .................................... (800) 524-0795<br />

■ IL Commerce Commission ............................. (312) 814-2859<br />

Illinois Department of Human Services ............ (800) 843-6154<br />

www.dhs.state.il.us/<br />

Illinois Department of Insurance<br />

100 W. Randolph St., Ste. 9-301, Chicago 60601 ... ( 3 1 2 ) 8 1 4 - 2 4 2 7<br />

Lake County Health Services (Information Administration)<br />

3010 Grand Ave., Waukegan 60085 ................................377-8000<br />

Mail Fraud Hotline ............................................... (877) 876-2455<br />

postalinspectors.uspis.gov<br />

Medicare/Medicard Hotline ................................ (800) 633-4223<br />

www.medicare.gov<br />

Social Security ..................................................... (800) 772-1213<br />

www.ssa.gov<br />

44 DBR COMMuNity GuiDE <strong>2011</strong><br />

Consumer Information<br />

Secretary of State Driver’s License Division<br />

Lake Cook Plaza, 405 Lake Cook Rd., <strong>Deerfield</strong>, IL 60015<br />

(No local phone number) ......... (800) 252-8980 or (312) 793-1010<br />

www.cyberdriveillinois.com<br />

Hours: Monday, Tuesday, Thursday and Friday: 8:30 - 5:00 p.m.<br />

Wednesday: 8:30 – 5:30 p.m. (Closed Sat. & Sun.)<br />

For road test, please arrive two hours before closing. The State<br />

of Illinois requires all applicants for driver examination to have a<br />

Social Security number and proof of date of birth, with verification<br />

of certified birth certificate or passport. All diabetic or heart patients<br />

must have a letter from a physician stating they are physically<br />

qualified to drive an automobile.<br />

To apply for or renew a driver’s license, you must provide<br />

acceptable identification:<br />

■ Illinois Driver License ■ Voter Registration Card<br />

■ Illinois Instruction Permit ■ Bank Statement<br />

■ Illinois Identification Card ■ Passport<br />

■ Pre-Print License Application ■ Military ID Card<br />

■ Certified Birth Certificate ■ Social Security Card<br />

■ Active Insurance Policy ■ Credit Card<br />

Illinois Emissions Control<br />

580 Bond St., Lincolnshire ..................................... (800) 382-7933<br />

www.epa.state.il.us/air/vim/index.html<br />

Newspapers<br />

Chamber Publications<br />

“What’s Happening! <strong>Community</strong> Newspapers”<br />

■ For Advertising .......................................................... 504-8808<br />

www.whatshappeningonline.com<br />

Chicago Sun-Times<br />

■ For Delivery ...................................................... (888) 848-4637<br />

www.suntimes.com<br />

Chicago Tribune<br />

■ For Delivery ...................................................... (800) 874-2863<br />

www.chicagotribune.com<br />

<strong>Deerfield</strong> Review, A Pioneer Press Newspaper (every Thursday)<br />

■ For Delivery ..................................................... (877) 855-7722<br />

www.pioneerlocal.com<br />

Post Office - Zip Code 60015<br />

707 Osterman Avenue Window service is provided.<br />

Postmaster: James Sheridan ................................. (800) 275-8777<br />

www.usps.com<br />

Hours: Monday – Friday: 8:30 a.m. – 6:00 p.m.<br />

Saturday: 8:30 a.m. – 2:00 p.m.<br />

Lobby Hours: The lobby is open 24 hours, seven days a week

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