Advanced Training of Trainers - Pathfinder International

UNIT 2/OBJECTIVE #3
Co N t e N t: CoNtINUed
the information and understanding
necessary to perform a job or task;
N Skills, which consist of the practical,
hands-on activities necessary to
perform the job or task; and
N Attitudes, which consist of the
opinions and beliefs associated with
performing a job or task.
Identify Desired Performance
Define performance in specific and
measurable terms. The purpose of
this review is to identify the general
knowledge, skills, and attitudes
required to do the job. Good definitions
of performance have the following
qualities:
N They state the accomplishments and/
or behavior of the performer;
N They are observable;
N They are measurable;
N They can be agreed upon by
independent observers;
N They give a clear, unambiguous, yesor-no
answer to “Do they or don’t
they?”; and
N They are under the control of the
performer.
For each statement of desired
performance, you need to identify a
performance indicator that describes a
quality, quantity, time, or cost. Once
you have decided on the measurable
indicators for the performance in
question help the group set targets for
each indicator.
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m e t h o d o lo g y: CoNtINUed
N Write their ideas on the flipchart.
N Sum up the exercise by saying that
KAS are the criteria that are needed
for desired service performance.
Discussion (15 min.):
The trainer should:
N Ask if any Px have conducted a
TNA and ask them to share their
experience.
N Put up the flip chart prepared with
the steps to conducting a TNA.
See Px Handout 2.7: Steps to Conducting
a Training Needs Assessment.
Group Work (25 min.):
The trainer should:
N Divide Px into three groups
N Ask each group to review one part of
Px Handout 2.7: Steps to Conducting a
Training Needs Assessment.
Assign:
Group 1 : Steps 1 & 2
Group 2: Steps 3 & 4
Group 3: Steps 5 & 6
N Ask a speaker from each group to
debrief what they have reviewed. (15
min.)
Group work (30 min.):
N Ask each group to focus on steps
2 and 3 and answer the following
questions:
N What methodology would you use
2.7
AdvAnced TrAining of TrAiners