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LOUISIANA Community Mental Health Services Block Grant ...

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no longer need use paper service tickets or progress notes. In addition, a new feature of this function<br />

is the launch of the coder role. A coder in OMH-IIS will be able to enter selected service ticket and<br />

progress note information for a provider who is in the field or unable to directly enter this information<br />

directly on the day the service is provided. The provider will be required to verify and electronically<br />

sign and approve the information entered by the coder before it becomes part of the record and before<br />

a ticket is sent for billing. As of July 1, 2010, OMH-IIS now has the capacity to track persons served<br />

by contractors of the regional MHCs. The Contract Client Registry (CCR) module in OMHIIS<br />

allows contract monitors at the clinics to enter the names of their contract service providers into<br />

OMH-IIS and then each contractor will enter data on each person served which will be used to report<br />

on persons served through contracted services. Clinics are currently loading the CCR with contractor<br />

information and then each contractor will be given a secure ID and password which will allow them<br />

to enter service data. Heretofore, OMH-IIS reporting was limited to state funded, CMHC programs<br />

only. This function now provides an unduplicated count of all persons served across all CMHC and<br />

contract programs and also provides the means for tracking of the number of persons served through<br />

contracted evidenced-based services programs, such as Assertive <strong>Community</strong> Treatment, Intensive<br />

Case Management, and Support Housing, which were never before tracked. This new OMH-IIS<br />

function will significantly enhance the states capacity for reporting the number of persons served<br />

through contemporary service delivery under the community re-design efforts now underway. The<br />

plan for further development of OMH-IIS is to sequentially replace the remaining separate, nonintegrated<br />

LAN-based legacy systems now operating statewide by extending the functionality of the<br />

expanding OMH-IIS system. OMH-IIS reporting has also been significantly augmented to provide<br />

better access to the reports of the number and characteristics of persons served by clinic, region, and<br />

the state as a whole, and to enable better management through monitoring and tracking of clients<br />

served. In addition, OBH plans to add centralized appointment scheduling integrated into the system<br />

and the addition of service recording and Medicaid billing for the Early Childhood Supports and<br />

<strong>Services</strong> program. Additional modules planned include: Provider credentialing & privileging (in<br />

conjunction with the current central provider registration); Expanded assessments and quality<br />

management functions, including capacity for contemporary performance & outcome measures and a<br />

continuity-of-care record; Tracking clients enrolled in evidenced-based treatments; and a central<br />

program registration system. While the current OMH-IIS employs current information technologies,<br />

rapidly changing technology and the development of standards requires its updating to serve as the<br />

core for the new system development.<br />

OBH utilizes the electronic Level of Care Utilization System (LOCUS) as a foundational component<br />

of the Cornerstone Utilization Management program, integrated into OMH-IIS. LOCUS is a wellestablished<br />

clinical rating instrument that will be used to determine target population eligibility and<br />

intensity of need over the course of treatment. Data submitted is uploaded into the OMH data<br />

warehouse (described below) allowing LOCUS data to be linked to all existing clinical information<br />

within the warehouse, enabling a broad range of performance comparisons. These data are now<br />

being utilized to identify populations targeted for Medication Management Clinics in the <strong>Mental</strong><br />

<strong>Health</strong> Redesign process based on their level of care. OMH also procured CA-LOCUS to determine<br />

Child and Adolescent Level of Care and has integrated it into OMH-IIS in the fiscal year 2009-10.<br />

Soon data from CA-LOCUS will be part of the data warehouse from which data can be pulled for ad<br />

hoc analyses through one of the existing query portals. Thus, there is now client-level level of care<br />

assessment data for both adults and children statewide.<br />

Another recent major addition has been the implementation of the Telesage Outcome Measurement<br />

System (TOMS) integrated into OMH-IIS, which provides ongoing measures of client-level<br />

outcomes for adults and children/ youth (described further below). This will significantly enhance<br />

PART C <strong>LOUISIANA</strong> FY 2011 PAGE 126<br />

SECTION III: ADULT & CHILD/ YOUTH PLAN – CRITERION 2<br />

MENTAL HEALTH SYSTEM DATA EPIDEMIOLOGY - INCIDENCE & PREVALENCE ESTIMATES

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