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Installation Guide - Eset

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Administration <strong>Installation</strong> <strong>Guide</strong><br />

Problem:<br />

Especially with MS Windows XP, you can come across other, already<br />

mentioned, problems connected with the option ‘Use simple file sharing’. In<br />

this case, the error ‘Access denied’ may appear when using the ‘Get Info’<br />

option during the Push install process.<br />

Solution procedure:<br />

►<br />

►<br />

►<br />

Click on Start, and then on the icon My Computer<br />

From the toolbar, click on Tools and choose Folder Options<br />

In the View tab, uncheck the option ‘Use simple file sharing’<br />

Note: Windows XP Home Edition does not support disabling of the Simple<br />

file sharing option. That is why it is not possible to install NOD32 remotely<br />

to this platform.<br />

Problem:<br />

Windows XP Service Pack 2, contains a built-in firewall. The firewall, if<br />

turned on, blocks the NOD32 installation package sent to a workstation.<br />

Solution:<br />

To solve the problem, enable File and Printer Sharing in the Windows<br />

firewall.<br />

Solution procedure:<br />

►<br />

►<br />

►<br />

Click on Start, then click on the Control Panel icon<br />

Select Windows Firewall<br />

In the Exceptions tab check File and Printer Sharing<br />

Problem:<br />

The user account that is being used to authorize access for the Windows<br />

XP workstation has no password.<br />

Solution:<br />

The Windows security rules do not allow remote install through a user not<br />

using a password.<br />

Solution procedure:<br />

To authorize access to the workstation where NOD32 is to be installed<br />

remotely, create a new user account with a password. Or assign a<br />

password to the existing user account.<br />

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