RESPONSE - Insead

Tables
Table 1. Typology of factors impacting cognitive alignment.....................................................16
Table 2. Components of the RESPONSE model.....................................................................21
Table 3. Overview of CSP measures......................................................................................24
Table 4. Sample of 19 companies in matched pairs and triads................................................26
Table 5. Research Protocol ....................................................................................................27
Table 6. Constructs used for case comparison .......................................................................29
Table 7. Dimensions of cognitive alignment between managers and stakeholders..................30
Table 8. : Dimensions of CSR issues......................................................................................33
Table 9. Gap in the Frequency of CSR Issues between Managers and Stakeholders .............35
Table 10. Scope of Firms’ Social Consciousness....................................................................37
Table 11. Variation between Managers and Stakeholders in Framing CSR.............................40
Table 12. Four dimensions of cognitive gaps by company ......................................................42
Table 13. Matched pair analysis by industry and CSP ............................................................44
Table 14. Average Cognitive Gaps in higher vs. lower CSP companies ..................................44
Table 15. Impact of External Stakeholder Pressure (ESP) on cognitive alignment...................46
Table 16. Impact of institutional motivation (IM) on cognitive alignment...................................47
Table 17. Cognitive gaps by industry......................................................................................48
Table 18. Cognitive gaps by geography (all companies) .........................................................49
Table 19. Cognitive gaps by geography (high CSP companies)..............................................50
Table 20. Cognitive gaps by geography (lower CSP companies) ............................................50
Table 21. Impact of firm origins on cognitive alignment...........................................................52
Table 22. Impact of corporate strategy on cognitive alignment................................................53
Table 23. Impact of knowledge management (KM) on cognitive alignment..............................54
Table 24. Impact of stakeholder engagement on cognitive alignment......................................54
Table 25. Impact of integration into business processes (IBP) ................................................56
Table 26. Relation of cognitive alignment with market opportunity motivation (NMO) ..............57
Table 27. Measurements of Social Consciousness and Socially Responsible Behaviour.........64
Table 28. Rationale and scope of the four experimental settings.............................................68
Table 29. Results of OLS regression of SRB types on social consciousness measures ..........70
Table 30. Step of the analysis calculations ...........................................................................104
RESPONSE: understanding and responding to societal demands on corporate responsibility