11.10.2013 Views

ThinkPad X301 Service and Troubleshooting Guide - Lenovo

ThinkPad X301 Service and Troubleshooting Guide - Lenovo

ThinkPad X301 Service and Troubleshooting Guide - Lenovo

SHOW MORE
SHOW LESS

Create successful ePaper yourself

Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.

Chapter 3. Solving computer problems<br />

Note: See Access Help if your system is running <strong>and</strong> Access Help is accessible. This chapter presents<br />

information for use when Access Help is inaccessible.<br />

Frequently asked questions<br />

This section lists frequently asked questions <strong>and</strong> tells where you can find<br />

detailed answers. For details about each publication included in the package<br />

with the <strong>ThinkPad</strong> computer, see “This guide <strong>and</strong> other publications” on page<br />

1.<br />

What safety precautions should I follow when using my <strong>ThinkPad</strong><br />

computer?<br />

See the separate Safety <strong>and</strong> Warranty <strong>Guide</strong> for detailed information<br />

about safety.<br />

How can I prevent problems with my <strong>ThinkPad</strong> computer?<br />

See “Read this first” on page v, <strong>and</strong> also Chapter 2, “Taking care of<br />

your <strong>ThinkPad</strong> computer,” on page 5 of this <strong>Guide</strong>. More tips can be<br />

found in the following sections of Access Help:<br />

v Preventing problems<br />

v <strong>Troubleshooting</strong><br />

What are the main hardware features of my new <strong>ThinkPad</strong> computer?<br />

See “About your computer” in Access Help.<br />

Where can I find the detailed specifications for my <strong>ThinkPad</strong> computer?<br />

See http://www.lenovo.com/think/support.<br />

I need to upgrade a device or I need to replace one of the following: the<br />

HDD, the SSD, the PCI Express Mini Card, the memory, the keyboard, or<br />

the palm rest.<br />

See the Appendix B, “Customer Replaceable Units (CRUs),” on page<br />

61 of this <strong>Guide</strong> for the list of Customer Replaceable Units <strong>and</strong> the<br />

location of the instructions for removing or replacing components.<br />

My computer is not operating properly.<br />

See “Problem solving” in Access Help. This guide describes methods of<br />

troubleshooting for use when online Access Help is inaccessible.<br />

Where are the recovery discs?<br />

Your computer may have come with or without a recovery disc or<br />

Windows disc depending on your model. For an explanation of the<br />

alternative recovery methods offered by <strong>Lenovo</strong>, see “Restoring the<br />

factory contents” on page 32 of this <strong>Guide</strong>.<br />

© Copyright <strong>Lenovo</strong> 2008 9

Hooray! Your file is uploaded and ready to be published.

Saved successfully!

Ooh no, something went wrong!