ThinkPad X301 Service and Troubleshooting Guide - Lenovo

More documents

Recommendations

Info

How can I contact the Customer Support Center? See Chapter 6, “Getting help and service,” on page 49 of this Guide. For the phone numbers of the Customer Support Center nearest to you, see “Worldwide telephone list” on page 51. Where can I find warranty information? See the separate Safety and Warranty Guide for detailed warranty information. For the warranty applicable to your computer, including the warranty period and type of warranty service, see Appendix A, “Warranty information,” on page 57. Entering the BIOS Setup Utility Your computer provides a program, called BIOS Setup Utility, that enables you to select various setup parameters. v Config: Set the configuration of your computer. v Date/Time: Set the date and time. v Security: Set security features. v Startup: Set the startup device. v Restart: Restart the system. v HDD diagnostic program: Run the diagnostic test of the HDD or SSD. To enter the BIOS Setup Utility, do as follows: 1. To protect yourself against accidental loss of data, back up your data and computer registry. For details, see “Basics” in Access Help. 2. Turn off the computer, and then turn it on again. 3. When the ThinkPad logo comes up, immediately press F1 to enter the BIOS Setup Utility. If you have set a supervisor password, the BIOS Setup Utility menu appears after you enter the password. You can start the utility by pressing Enter instead of entering the supervisor password; however, you cannot change the parameters that are protected by the supervisor password. For more information, see the on-board help. 4. Using the cursor keys, move to an item you want to change. When the item you want is highlighted, press Enter. A submenu is displayed. 5. Change the items you wish to change. To change the value of an item, use the F5 or F6 key. If the item has a submenu, you can display it by pressing Enter. 6. Press F3 or Esc to exit from the submenu. If you are in a nested submenu, press Esc repeatedly until you reach the BIOS Setup Utility menu. Note: If you need to restore the settings to their original state as of the time of purchase, press F9 key to load the default settings. You can also select an option in the Restart submenu to load the default settings or discard the changes. 10 ThinkPad ® X301 Service and Troubleshooting Guide
Diagnosing problems 7. Select Restart; then press Enter. Move the cursor to the option you want for restarting your computer; then press Enter. Your computer restarts. If you have a problem with your computer, you can test it by using PC-Doctor ® for Windows. To run PC-Doctor for Windows, do as follows: 1. Click Start. 2. Move the pointer to All Programs and then to PC-Doctor for Windows. 3. Click PC-Doctor for Windows. For more information about PC-Doctor for Windows, see the Help for the program. Attention: v If you need help or further information about the problem, choose any of the following: – Lenovo Troubleshooting Center – Update System Drivers – System Information v Running any tests may take up to several minutes or longer. Make sure you have time to run the entire test; do not interrupt the test while it is running. When preparing to contact the Customer Support Center, be sure to print the test log so that you can rapidly provide information to the help technician. HDD diagnostic program If your hard disk drive (HDD) or solid state drive (SSD) is not operating properly, you may be able to find the problem by running the HDD diagnostic program in the BIOS Setup Utility. To run the diagnostic program, do as follows: 1. Turn off the computer, and then turn it on again. 2. When the ThinkPad logo comes up, immediately press F1 to enter the BIOS Setup Utility. 3. Using cursor keys, select HDD diagnostic program and press Enter. The menu for the HDD diagnostic program opens. 4. Using cursor keys, select Main hard disk drive Chapter 3. Solving computer problems 11
Page 1: ThinkPad ® X301 Service and Troubl
Page 4 and 5: Note Before using this information
Page 6 and 7: European Union EMC Directive confor
Page 8 and 9: Protect the cables from being damag
Page 10 and 11: Regulatory Notice supplements this
Page 12 and 13: 4 ThinkPad ® X301 Service and Trou
Page 14 and 15: Note: Not all such appliances cause
Page 16 and 17: 3. Squeeze excess liquid from the s
Page 20 and 21: 5. If the diagnostic program return
Page 22 and 23: Message Solution 021x: Keyboard err
Page 24 and 25: Message Solution The power-on passw
Page 26 and 27: If one of the following error code
Page 28 and 29: Memory problems Problem: Your memor
Page 30 and 31: Sleep (standby) or hibernation prob
Page 32 and 33: Computer screen problems Problem: I
Page 34 and 35: Solution (continued): For Windows X
Page 36 and 37: Hard disk drive (HDD) or solid stat
Page 38 and 39: Problem: When you start up your com
Page 40 and 41: Restoring the factory contents The
Page 42 and 43: 34 ThinkPad ® X301 Service and Tro
Page 44 and 45: 4. Slide and hold the battery latch
Page 46 and 47: Upgrading the hard disk drive or so
Page 48 and 49: 6. Insert the drive into the drive
Page 50 and 51: 5. Loosen the screws ▌1▐ that h
Page 52 and 53: 8. Reinstall the cover of the memor
Page 54 and 55: 3. Pull out the second battery as s
Page 58 and 59: v Lenovo hardware repair - If the p
Page 60 and 61: Country or Region Telephone Number
Page 62 and 63: Country or Region Telephone Number
Page 66 and 67: Types of warranty service 1. Custom
Page 68 and 69:
60 ThinkPad ® X301 Service and Tro
Page 70 and 71:
v The Customer Support Center. For
Page 72 and 73:
Specifications Wireless features v
Page 74 and 75:
Page 76 and 77:
information contained in this docum
Page 78 and 79:
Standard EN 55022. The limits for C
Page 80 and 81:
ENERGY STAR model information ENERG
Page 82 and 83:
7. Clear the Allow this device to b
Page 84 and 85:
Page 86:
troubleshooting 12 AC adapter 27 ba
show all

ThinkPad X301 Service and Troubleshooting Guide - Lenovo

Create successful ePaper yourself

Delete template?

Save as template?