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ICMCEUROPE WelcometoEurope.pdf (5.89 MB)

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83<br />

the field office, resettlement country<br />

and - for rapid coordination of travel<br />

- the International Organisation for<br />

Migration (IOM).<br />

2.5. Transparency and fraud<br />

prevention<br />

All UNHCR staff, irrespective of grade<br />

or function, have the responsibility<br />

of ensuring that protection activities<br />

- including resettlement - are carried<br />

out to the highest standards possible.<br />

All UNHCR staff are also responsible<br />

for preventing fraud and malfeasance<br />

in all protection activities,<br />

again including resettlement. Overall<br />

accountability for resettlement<br />

activities within specific countries<br />

or regions rests with the UNHCR<br />

Representative/Head of Office and<br />

the senior protection staff, and the<br />

UNHCR Resettlement Officer or designated<br />

staff member is accountable<br />

for the resettlement activities in<br />

each field/regional office. Other staff<br />

members with resettlement responsibilities<br />

- including those from other<br />

organisations deployed to support<br />

UNHCR resettlement activities - are<br />

provided with terms of reference<br />

describing their resettlement responsibilities<br />

and local reporting and<br />

supervision structures.<br />

SOPs that fit their local operational<br />

context using guidance developed<br />

by the Resettlement Service 20 , and<br />

review and update their resettlement<br />

SOPs annually using the Baseline<br />

Standards Checklist. 21<br />

SOPs include safeguards against<br />

fraud in the resettlement process,<br />

including:<br />

• guidance on document recognition;<br />

• document authentication processes;<br />

• maintenance and efficient use of<br />

progres as an identification and<br />

verification tool;<br />

• clear authorisation and accountability<br />

in the resettlement process; and<br />

• oversight and quality assurance,<br />

including periodic random checks<br />

by staff external to the resettlement<br />

process.<br />

Other anti-fraud measures instituted<br />

by UNHCR and its partner agencies<br />

include counselling refugees on the<br />

implications of individual fraud in the<br />

resettlement process, and running<br />

local public information campaigns<br />

on payment, preferential treatment<br />

and sexual exploitation as fraudulent<br />

and abusive practices in the context<br />

of resettlement.<br />

CHAPTER IV<br />

CHAPTER VI CHAPTER V<br />

UNHCR resettlement operations<br />

follow Standard Operating Procedures<br />

(SOPs). UNHCR field offices develop<br />

20 UNHCR, Baseline Standard Operating Procedures on<br />

Resettlement, 2011<br />

21 UNHCR, Baseline Standards Checklist (annex<br />

to Baseline Standard Operating Procedures on<br />

Resettlement), 2011<br />

CHAPTER VII

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