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ICMCEUROPE WelcometoEurope.pdf (5.89 MB)

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93<br />

and some programmes explicitly link<br />

the content of pre-departure programmes<br />

with reception and integration<br />

programmes and services in<br />

the resettlement country.<br />

While refugees selected on a dossier<br />

basis cannot normally attend a CO programme,<br />

some resettlement countries<br />

do provide written CO information in<br />

these cases, generally in the form of a<br />

leaflet or brochure. The Netherlands<br />

established an innovative approach to<br />

providing CO for dossier cases in cooperation<br />

with IOM. The Netherlands<br />

Cultural Orientation programme for<br />

dossier cases (NLCO), implemented<br />

since January 2010, aims to provide<br />

refugees selected on a dossier basis<br />

with factual information about the<br />

Netherlands that creates realistic<br />

expectations of their ‘new life’ there. In<br />

a new phase of the project, NLCO II, the<br />

CO programme has been extended to 4<br />

days. A key element of the programme<br />

is the website www.nlco.iom.int which<br />

provides an updated curriculum and<br />

training materials, and is accessible<br />

as a remote tool for all IOM trainers<br />

involved in the project.<br />

It is not clear to what extent or to<br />

what level of detail resettled refugees<br />

understand or retain information<br />

that they receive prior to<br />

departure. Findings from the 2008<br />

EU-funded MOST project (‘Modelling<br />

of Orientation, Services and Training<br />

related to the Resettlement and<br />

Reception of Refugees’), led by the<br />

Ministry of Labour in Finland, suggest<br />

that activities undertaken in the predeparture<br />

period do influence later<br />

stages of the resettlement process in<br />

the resettlement country. 37 However,<br />

the consultation also found that stress<br />

experienced by individual refugees<br />

during the pre-departure period<br />

caused them to be less receptive to<br />

complex information.<br />

4.3. Movement assistance<br />

To travel from the country of asylum<br />

to the resettlement country, resettled<br />

refugees must first obtain travel documents.<br />

The provision of travel documents<br />

(laissez-passer, ICRC travel document<br />

or transfer forms, depending<br />

on the country) is usually facilitated<br />

by the resettlement country through<br />

embassies and consulates in the<br />

country of asylum. Depending on the<br />

country in which refugees are staying<br />

in and/or transiting, exit permits and<br />

transit visas may also be required.<br />

At major airports, transit assistance is<br />

normally provided to ensure that<br />

refugees catch the correct connecting<br />

flights. Transit staff also assist passengers<br />

and notify receiving authorities<br />

where flights are delayed or changed.<br />

Arranging travel for resettled refugees<br />

37 MOST project, Pre-departure Orientation for<br />

Resettled Refugees: a Guide, 2008<br />

CHAPTER IV<br />

CHAPTER VI CHAPTER V<br />

CHAPTER VII

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