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Guide for Community Assessments on Women's Health Care - ICRW

Guide for Community Assessments on Women's Health Care - ICRW

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Build C<strong>on</strong>sensus<br />

Be careful that you d<strong>on</strong>’t make decisi<strong>on</strong>s <str<strong>on</strong>g>for</str<strong>on</strong>g> the group. Ask the group if they all agree and be sure to<br />

include quieter participants.<br />

Manage C<strong>on</strong>flict<br />

Participants’ views may lead to disagreement and even c<strong>on</strong>flict. This situati<strong>on</strong> can be explosive or it<br />

can be turned to advantage – using the passi<strong>on</strong> around the issues to understand them better. Your<br />

aim as a facilitator is to defuse c<strong>on</strong>flict and get participants to explore the issues.<br />

●●<br />

●●<br />

●●<br />

●●<br />

Restate the ground rules (i.e., active listening and respect) to create the right spirit.<br />

Ask the speakers to state their c<strong>on</strong>cerns and the reas<strong>on</strong>s <str<strong>on</strong>g>for</str<strong>on</strong>g> them to help every<strong>on</strong>e fully<br />

understand the issues and avoid making assumpti<strong>on</strong>s.<br />

Ask every<strong>on</strong>e to listen to the speakers. Rephrase what each has said to make sure every<strong>on</strong>e has<br />

heard the views clearly.<br />

Help participants identify comm<strong>on</strong> ground and points of difference that need further<br />

discussi<strong>on</strong> or that people can agree to differ <strong>on</strong>.<br />

Work with Feelings<br />

In some exercises participants are asked to think and talk about experiences in their lives. This may<br />

trigger str<strong>on</strong>g emoti<strong>on</strong>s and you need to be ready to deal with them.<br />

As emphasized earlier, it is important to create a safe and supportive space where participants can<br />

talk openly about their experiences and feelings.<br />

The following tips may help:<br />

●●<br />

●●<br />

●●<br />

●●<br />

Set clear ground rules and expectati<strong>on</strong>s around c<strong>on</strong>fidentiality and listening.<br />

Be aware of your own feelings about the topics you are going to cover. This will help you feel<br />

more c<strong>on</strong>fident during the exercise.<br />

Participants will be more likely to trust you if you share your own feelings. By doing this, you<br />

lead by example. If you are HIV-positive, you might talk about your pers<strong>on</strong>al experience as a<br />

way of encouraging others.<br />

Leave enough time <str<strong>on</strong>g>for</str<strong>on</strong>g> participants to share their feelings. Help the group create an<br />

atmosphere where participants know they will be heard.<br />

In some cases a participant may talk about a pers<strong>on</strong>al crisis and break down. You will need to find<br />

a way to take time out so you (or another participant or organizer) can talk to the pers<strong>on</strong>. You also<br />

should arrange <str<strong>on</strong>g>for</str<strong>on</strong>g> referral to other counselors in the area.<br />

Work with Translators<br />

If you need a translator, be sure to select some<strong>on</strong>e who will not allow his/her feelings to affect what<br />

gets translated and will translate everything.<br />

Tips <str<strong>on</strong>g>for</str<strong>on</strong>g> working effectively with translators:<br />

●●<br />

If possible, have more than <strong>on</strong>e pers<strong>on</strong> who speaks the local language. One pers<strong>on</strong> can<br />

facilitate and the other can take notes. At the end of the day, they can review the notes together<br />

to ensure that everything discussed is included in the notes.<br />

Chapter D: Tips <str<strong>on</strong>g>for</str<strong>on</strong>g> Running Participatory Workshops 69

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