Guide for Community Assessments on Women's Health Care - ICRW
Guide for Community Assessments on Women's Health Care - ICRW
Guide for Community Assessments on Women's Health Care - ICRW
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Build C<strong>on</strong>sensus<br />
Be careful that you d<strong>on</strong>’t make decisi<strong>on</strong>s <str<strong>on</strong>g>for</str<strong>on</strong>g> the group. Ask the group if they all agree and be sure to<br />
include quieter participants.<br />
Manage C<strong>on</strong>flict<br />
Participants’ views may lead to disagreement and even c<strong>on</strong>flict. This situati<strong>on</strong> can be explosive or it<br />
can be turned to advantage – using the passi<strong>on</strong> around the issues to understand them better. Your<br />
aim as a facilitator is to defuse c<strong>on</strong>flict and get participants to explore the issues.<br />
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Restate the ground rules (i.e., active listening and respect) to create the right spirit.<br />
Ask the speakers to state their c<strong>on</strong>cerns and the reas<strong>on</strong>s <str<strong>on</strong>g>for</str<strong>on</strong>g> them to help every<strong>on</strong>e fully<br />
understand the issues and avoid making assumpti<strong>on</strong>s.<br />
Ask every<strong>on</strong>e to listen to the speakers. Rephrase what each has said to make sure every<strong>on</strong>e has<br />
heard the views clearly.<br />
Help participants identify comm<strong>on</strong> ground and points of difference that need further<br />
discussi<strong>on</strong> or that people can agree to differ <strong>on</strong>.<br />
Work with Feelings<br />
In some exercises participants are asked to think and talk about experiences in their lives. This may<br />
trigger str<strong>on</strong>g emoti<strong>on</strong>s and you need to be ready to deal with them.<br />
As emphasized earlier, it is important to create a safe and supportive space where participants can<br />
talk openly about their experiences and feelings.<br />
The following tips may help:<br />
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Set clear ground rules and expectati<strong>on</strong>s around c<strong>on</strong>fidentiality and listening.<br />
Be aware of your own feelings about the topics you are going to cover. This will help you feel<br />
more c<strong>on</strong>fident during the exercise.<br />
Participants will be more likely to trust you if you share your own feelings. By doing this, you<br />
lead by example. If you are HIV-positive, you might talk about your pers<strong>on</strong>al experience as a<br />
way of encouraging others.<br />
Leave enough time <str<strong>on</strong>g>for</str<strong>on</strong>g> participants to share their feelings. Help the group create an<br />
atmosphere where participants know they will be heard.<br />
In some cases a participant may talk about a pers<strong>on</strong>al crisis and break down. You will need to find<br />
a way to take time out so you (or another participant or organizer) can talk to the pers<strong>on</strong>. You also<br />
should arrange <str<strong>on</strong>g>for</str<strong>on</strong>g> referral to other counselors in the area.<br />
Work with Translators<br />
If you need a translator, be sure to select some<strong>on</strong>e who will not allow his/her feelings to affect what<br />
gets translated and will translate everything.<br />
Tips <str<strong>on</strong>g>for</str<strong>on</strong>g> working effectively with translators:<br />
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If possible, have more than <strong>on</strong>e pers<strong>on</strong> who speaks the local language. One pers<strong>on</strong> can<br />
facilitate and the other can take notes. At the end of the day, they can review the notes together<br />
to ensure that everything discussed is included in the notes.<br />
Chapter D: Tips <str<strong>on</strong>g>for</str<strong>on</strong>g> Running Participatory Workshops 69