Chapter / Clause / Subclause – General 22 submitters - Waikato ...

Submission summary
Rider's route by another leg covering Glenview. Besides the pure convenience
this would also second the "Don't drink and drive" programme.
Decision
review process.
In 2008 Council undertook a review of the Night Rider services. At that time there
was a Night Rider route that covered the Glenview and Mahoe area but it was
disappointed that usage was very low so as part of that review that route was
discontinued. However the Night Rider will be looked at again as part of the
Strategic Network review.
Submitter: 5 Littler, Jessica
Matter: PTP11-5.1
Summary: I would use the Orbiter more in weekends if it was timetabled.
Submitter: 8 Howard, Laurie
Matter: PTP11-8.1
Summary: Regarding service optimisation and the suggested adjustment to
service levels over Christmas and summer holidays (Table 8, page 72):
Being responsive to changes in demand is the hallmark of a well run, efficient
service. A reduction of service during the summer months seems a prudent
response that allows for many savings. For instance, if service is reduced during
this low-demand period, summer could be a time to take buses out of service for
overhaul and maintenance. It is inefficient and wasteful of resources and rate
payers' money to run a service when there is historically reduced demand.
There are, however, risks to reducing service for a fixed period. My main
concerns relate to communicating changes and maintaining perceptions of
reliability. The question is, how do you reduce service over this period without
any patrons missing the message and arriving at a bus stop expecting service? If
the message of reduced service is not communicated to all patrons, the result will
be that the public's perceptions about the reliability of bus services will be
damaged. Any damage to perceptions of reliability is a high cost that needs to be
No change required.
Comments noted.
Currently, the Orbitor runs on weekdays at a 15 minute frequency and on
weeknights at a 35 minute frequency. It also runs on weekends at a 35 minute
frequency. Start and finish times (and frequency) are included in the BusIt!
timetable.
No change required.
Comments noted.
Council is aware that we will need to have a well planned wide-reaching
campaign in respect to adjustments to service levels over the Christmas/New
Year period. A range of communication tools will be used. It is also important that
the messaging is put in a positive way.
Amend P1 to read:
Provide for a network of scheduled bus services in urban Hamilton that meet the
following minimum levels of service, to the extent practicable and affordable.
• At least 90 per cent of households, workplaces, shopping and entertainment
facilities in the Hamilton urban area, are within 400m of a bus route (5
minute walk); and within 800m of a key bus route (10 minute walk).
• Services on standard routes to operate at least hourly on weekdays
(6.30am to 6.30pm) and Saturdays (7.30am to 6.00pm).
• Services on key routes to operate at least half-hourly on weekdays (6.30am
to 7.30pm); and at least hourly on weekends and public holidays (7.30am to
6.00pm).
• Service level on public holidays and during the Xmas period may be
Doc # 2072711 Page 142