annual report 2011–12 - Parliament of New South Wales - NSW ...

NSW 2021
NSW 2021 is the NSW Government’s
10 year strategic business plan.
Released in September 2011, it
sets priority areas for action and
guides NSW resource allocation in
conjunction with the State Budget.
The Government has committed
through NSW 2021 to deliver an
efficient and effective transport
system that reduces the time it takes
to travel around Sydney and across
NSW, delivering significant benefits
to the community and business.
Transport for NSW is the lead agency
for delivering on the following
NSW 2021 goals and measures:
Goal 7 – Reduce travel times
(private and public transport)
• Coverage of real time
information on motorways
• AM and PM peak hour travel
speeds in kilometres per hour
on 100 road corridors
• Average unplanned incident
clearance time on principal
transport routes for 98
per cent of incidents
• Number of major incidents
that take longer than
four hours to clear
• Increase in the frequency of
services as evidenced by revised
public transport timetables
• Number of services that meet
scheduled travel times.
Goal 8 – Grow patronage on public
transport by making it a more
attractive choice
• Percentage of peak CityRail trains
arriving at Central Station within
five minutes of scheduled time
for suburban services and within
six minutes for intercity services
• Percentage of timetabled bus
services in the Sydney area which
commenced their trip on time
• Percentage of actual ferry
services operated by Sydney
Ferries which commenced
their trip on time
• Proportion of peak hour
journey by public transport
across various regions
• Proportion of journeys to work
by public transport in the
Sydney Metropolitan Region
• Modal share of bicycle trips made
in the Greater Sydney region,
at a local and district level
• Modal share of walking trips made
in the Greater Sydney region,
at a local and district level.
Goal 9 – Improve customer
experience with public transport
services
• Customer Scorecard measures
under development
• Percentage of public transport
services with accessible
and accurate real time
traveller information.
Goal 10 – Improve road safety
• Number of fatalities per
100,000 population.
TfNSW also contributes to:
Goal 19 – Invest in critical
infrastructure
• Percentage of State Roads
with a ‘good’ road smoothness
where surface ‘roughness’ is
less than 4.2 IRI (International
Roughness Index)
• Total proportion of containers
transported by rail through
Port Botany, including import,
export and empty containers
• Proportion of import, export and
empty containers transported
by rail through Port of
Newcastle and Port Kembla.
Implementing NSW 2021
There are various mechanisms to
support the implementation of NSW
2021. Localised plans are being
put in place through an extensive
consultation process to help TfNSW
focus on the transport outcomes
that matter most in different
communities. Baseline reporting
has been established to outline
how success will be measured.
TfNSW planning and performance
management systems ensure
that it and its people are
accountable for delivering on
specific components of the plan.
Performance is publicly reported
online so the NSW community can
track TfNSW’s progress, and tabled
in NSW Parliament in an annual
NSW 2021 performance report.
These processes ensure that TfNSW
is clear about how it is contributing
to the NSW Government’s vision for
transport, and there is transparency
in the way that TfNSW measures
and reports its performance.
NSW 2021 will be reviewed
periodically in consultation with
the community, and TfNSW
will work to improve its targets
over time as more accurate
and nationally comparable
measures become available.
Overview
Overview
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