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Operations Manual - PRO-111FD - Pioneer

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Helpful Information 06<br />

Home Media Gallery/NETWORK<br />

Issue<br />

No servers are found<br />

No previously<br />

connected server(s)<br />

found (items in Select<br />

Servers are dimmed)<br />

“Failed to acquire a<br />

list.” appears on the<br />

Server List screen<br />

An available server is<br />

selected but cannot be<br />

navigated<br />

A server is arbitrarily<br />

selected<br />

File/folder<br />

configuration differs<br />

from one server to<br />

another (strange<br />

configuration)<br />

A communication error<br />

message appears<br />

Possible Solutions<br />

• Confirm that the PC is On and not in Standby or Sleep (nothing is chosen in Select<br />

Servers). When the PC started from “Wake On LAN” (WOL), check if the PC complies<br />

with WOL or if the WOL setup is programmed properly in device manager for BIOS or<br />

Windows.<br />

• Check the physical connections (hub, router, and cable quality). Please use 100BASE-<br />

TX for best quality playback and display speed.<br />

• Check the logical connections (IP Address setup, DHCP, etc.). Confirm the IP Address<br />

is correct if acquired by Auto IP and Firewall setup. Also check if the IP Address is<br />

properly acquired with DHCP on the Network Setup screen that follows the HMG Setup<br />

menu.<br />

• Using two or more application servers on a single PC may cause unstable operation.<br />

For proper operation, it is strongly recommended that one application server is used on a<br />

single PC.<br />

• Check the PC if its media server is running. Restart if necessary. Check if one or more<br />

servers are On (this may cause a malfunction).<br />

• Check if the PC is operating properly. Reboot the PC after confirming its specifications<br />

and setup values.<br />

• Check the media server setup. If a client is registered manually, the setup procedure<br />

may have to be run again. An option “Not Allowed” may be selected for connections.<br />

• Check if UPnP (Universal Plug and Play) is enabled on your router. Refer to your<br />

router’s instruction manual for procedures.<br />

• Wait for a short period then select “Update Server List” from the TOOLS Menu.<br />

• Check for radio interference when connected using a wireless LAN. Radio interference<br />

may cause the connection to fail.<br />

• If the above does not solve the problem, try turning TV a off on the remote control unit<br />

then turn a on on the flat panel TV.<br />

• Check if the server is correctly set up for file sharing, if the target folder has been<br />

deleted, or if one or more folders have been corrupted on the server.<br />

• Check if there are too many files in each folder.<br />

• This arbitrary selection happens when the server you used before had been set to<br />

display the Media Navigator menu screen (if you reset it, other servers connected are<br />

also reset).<br />

•When ON is selected for Auto Connection on the HMG Setup menu, the server is<br />

automatically accessed if only one server is connected. Use the TOOLS Menu to select<br />

the proper server.<br />

• The Media Navigator displays the server contents as classified by the server.<br />

• If no information (such as ID3 tag) is contained in the file, files cannot be classified on<br />

the server.<br />

• Refer to the possible solutions provided previously for “No servers are found.”<br />

• If the above does not solve the problem, try turning TV a off on the remote control then<br />

turn a on on the flat panel TV.<br />

127<br />

En

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