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Operations Manual - PRO-111FD - Pioneer

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06 Helpful Information<br />

Home Media Gallery/PLAYBACK<br />

Issue<br />

Image or sound is<br />

interrupted or distorted<br />

(Block noise appears)<br />

Cannot play or display<br />

Possible Solutions<br />

• Check the physical connections (hub, router, cable quality). Please use 100BASE-TX<br />

for best quality playback and display speed.<br />

• Check if the PC is operating properly. Reboot the PC after confirming specifications<br />

and setup values.<br />

• Confirm that the file complies to the supported format, bit rate, and/or profile. Also<br />

check the file for damage.<br />

• When connected by a wireless LAN, verify that the bit rate is sufficient.<br />

• Some files that comply with the supported format may not play back or display.<br />

• Check if the DRM content was purchased for use with another PC. Your flat panel TV<br />

cannot play DRM content if it has been transferred from the PC on which it was<br />

purchased to another PC. You can only play DRM content purchased for the PC in use<br />

at the time of purchase. Please obtain a new license or use the PC for which the<br />

content was purchased.<br />

• Check if content on the same server allows multiple client devices (players).<br />

• Check the physical connections (hub, router and cable quality). Please use 100BASE-<br />

TX for best quality playback and display speed.<br />

• Check if the PC is operating properly. Reboot the PC after confirming its specifications<br />

and setup.<br />

• Check if the file complies to the supported format, bit rate and/or profile. Also check<br />

the file for damage.<br />

• Check if the leasing contract for the server has expired.<br />

• When connected by a wireless LAN, check if the bit rate is sufficient.<br />

• Some files that comply with the supported format may not be played back or displayed.<br />

• It takes time to capture and display a large-sized image. If this is the case, no operation<br />

may be performed.<br />

• Check if the DRM content was purchased for use with another PC. With the flat panel<br />

TV you cannot play DRM content if it has been transferred from the PC on which it was<br />

purchased to another PC. You can only play DRM content purchased for the PC in use<br />

at the time of purchase. Please obtain a new license or use the PC for which the<br />

content was purchased.<br />

• Check if content on the same server is played with multiple client devices (players).<br />

Home Media Gallery/USB<br />

128<br />

En<br />

Issue<br />

USB devices are not<br />

properly recognized<br />

Possible Solutions<br />

• Check if the device is Mass Storage Class compliant.<br />

• Check if it is connected properly, nothing is damaged (power unit, mode such as Mass<br />

Storage mode and media format, etc.).<br />

• Check if it contains the supported files.<br />

• Check if the speed of the device is sufficient (poor device speed may result in<br />

interrupted or delayed display of images due to a bit-rate problem). When using a<br />

digital camera that is not Mass Storage Class compliant, insert the Flash Memory card<br />

into the multi-card reader.<br />

• Confirm that the device is correctly inserted or removed.<br />

• No USB hub is supported. When using a home network, connect directly to the<br />

device’s USB port.

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