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Novell iManager 2.7.5 Administration Guide - NetIQ

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Table 8-1 Stopping and Starting Tomcat<br />

Platform<br />

Linux<br />

<strong>iManager</strong><br />

Workstation<br />

Windows<br />

Restart Command<br />

Enter /etc/init.d/novell-tomcat5 stop, then enter<br />

/etc/init.d/novell-tomcat5 start.<br />

Shut down and restart <strong>iManager</strong> Workstation.<br />

Stop and start the Tomcat service.<br />

8.14.2 Tomcat Ports<br />

If you experience port conflicts while upgrading to <strong>iManager</strong> 2.7, or need to know the ports that<br />

Tomcat is using, consult the platform‐specific information in this section.<br />

Linux<br />

View Tomcat ports in the /var/opt/novell/tomcat5/conf/server.xml file.<br />

The non‐SSL port section of the file begins with Define a non-SSL Coyote HTTP/1.1 Connector<br />

on port n, while the SSL port section begins with Define an SSL Coyote HTTP/1.1 Connector on<br />

port n.<br />

Windows<br />

Windows allows for relocation of all files. If you accept the defaults in the <strong>iManager</strong> installation, look<br />

for Tomcat configuration files in the rootdir\novell\tomcat5\conf\server.xml file.<br />

If you canʹt find a configuration file, search the Windows registry for the Tomcat settings.<br />

8.15 “Unable to Determine Universal Password Status” Error<br />

If a UNIX eDirectory server is configured to use SSL for LDAP communications, you might receive<br />

the following error when you select the option in <strong>iManager</strong> to set a Simple Password:<br />

Unable to determine universal password status<br />

To resolve this error, run the /usr/bin/nmasinst/nmasinst utility on the eDirectory server. This<br />

utility lets you install login methods into eDirectory from a UNIX machine and is required to run the<br />

Universal Password feature.<br />

For more information, see the <strong>Novell</strong> Modular Authentication Services 3.3 <strong>Administration</strong> <strong>Guide</strong> (http://<br />

www.novell.com/documentation/nmas33/admin/data/a20gkue.html).<br />

8.16 <strong>iManager</strong> Workstation Does Not Display Information<br />

<strong>iManager</strong> workstation might not display error messages, and load pages such as Tree View, Object<br />

Browse, Create Objects, and page after clicking the Refresh button. This happens when the<br />

XULRunner browser cache contains old data of the previous build of <strong>iManager</strong> 2.7 workstation.<br />

Work around: You must manually clear the data from browser cache.<br />

Troubleshooting 95

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