TAV IT

4
TAV Airports Holding Annual Report 2008
vısıon, mıssıon and corporate values
We took our place among the global
companies with our information
capital and service quality.
Our Vision
To be the pioneering and leading
airport operating company in
our target regions (Europe,
Russia and the Commonwealth
of Independent States, Middle
East, Africa and India).
Our Mission
To create the highest value
for all stakeholders in airport
operations through our
customer-oriented management
approach.
Our Corporate Values
Professionalism: We perform our duties with the
utmost diligence and at the highest standards,
following global developments related to our work.
We consider our jobs and job-related priorities in all
our interactions.
Respect: We act in line with ethical standards as
a fundamental rule, prioritizing respect for people,
the environment, laws and regulations. We behave
in an honest, transparent, fair and responsible
manner in all our endeavors.
Dynamism: Having adopted the principle of a
dynamic and flexible work ethic, we work in an
efficient, result-oriented manner, no matter what
the circumstances. Constantly remaining aware
of environmental conditions and monitoring
change, we respond and adapt to change promptly.
Innovation: We continually create opportunities for
improvement and innovation in all processes, with
an emphasis on customer satisfaction. Being aware
that difference stems from innovative practices, we
employ our best efforts to ensure that our services
are contemporary and creative.
Teamwork: Being aware that cooperation, mutual
commitment, expertise and knowledge sharing are
the building blocks of success, we also consider
teamwork the assurance of personal success and
we support teamwork in all endeavors.