TAV IT

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72 TAV Airports Holding Annual Report 2008 servıce companıes ATU Duty free areas Duty free areas are an inseparable part of airports. TAV Airports offers duty free shopping services at İstanbul Atatürk, Ankara Esenboğa, İzmir Adnan Menderes Airports, as well as at Tbilisi and Batumi International Airports via ATU, which is a joint venture of TAV Airports Holding and Unifree. ATU offers passengers the opportunity to shop for over 40,000 products in 39 outlets from among the world’s most famous brands at attractive prices, in a total area of 10,292 square meters. ATU began operating the duty free shops following the commencement of operations at İstanbul Atatürk Airport. In 2006, when TAV Airports began operating the new international terminals of İzmir Adnan Menderes and Ankara Esenboğa Airports under the “Build-Operate- Transfer model,” ATU added these two airports to its operations. At the beginning of 2007, Tbilisi International Airport, the first overseas project of TAV Airports, and Batumi International Airport joined the operations area of ATU. ATU also aims to provide its services at the Enfidha Zine El Abidine Ben Ali International Airport in Tunisia that will commence operation in 2009. As the operator of the largest duty free shops in Turkey, ATU offers pre-ordering service on its website, which allows passengers to pick up their orders immediately, thus saving time at the airports. ATU was judged the second best Duty Free operator in the world in 2000 by Frontier Magazine. Aiming to provide service at world standards, ATU continuously expands its product portfolio. Within the framework of TAV Airports’ goal of constantly improving service quality, all shops at Atatürk Airport were renovated in 2007. Launched in December 2007, ATU’s new shops were granted the “Best New Shop Opening” award at the Global Awards organization of Duty Free News International (DFNI). At the “Dream Store” ACI Airport Business & Trinity Forum organized in April 2008, ATU İstanbul Atatürk Airport won First Place as “Best Implementation” for its shop implementations in the tobacco category. In October 2008, ATU received yet another award at the Frontier Awards night, considered the Oscars of the Duty Free industry, as the “Most Successful Special Retail Concept of the Year” for the Old Bazaar Shop designed with the “Grand Bazaar” concept at the İstanbul Atatürk Airport. Duty Free Area Served by ATU Square Meters Airport (m 2 ) İstanbul Atatürk Airport 5,336 Ankara Esenboğa Airport 2,240 İzmir Adnan Menderes Airport 2,353 Tbilisi International Airport 294 Batumi International Airport 68
A joint venture of TAV Airports Holding and Unifree, ATU gives passengers the opportunity to shop for over 40,000 products in 39 outlets from among the world’s most famous brands at attractive prices, in a total area of 10,292 square meters.
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annual report 2008
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Bringing people together...
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Batumi Tbilisi İstanbul GEORGIA An
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TAV Value Chain Value Creation: As
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Decisive strides on the way from lo
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Organizational Structure Board of D
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2006 >> Operation and construction
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After undertaking successful projec
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İlhan İl, Board Member, TAV Airpo
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senıor management Mustafa Sani Şe
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Ersagun Yücel, General Secretary,
Page 23 and 24: commıttees Müjdat Yücel, General
Page 25 and 26: key operatıonal ındıcators Passe
Page 27 and 28: € 627,349 2008 € 507,529 2007
Page 29 and 30: 40,948,987* 2008 34,646,216 2007 Ca
Page 31 and 32: 368,810 2008 355,007 2007 TAV Airpo
Page 33 and 34: primarily from aviation income from
Page 35: (EUR million) 2008 2007 Net cash ge
Page 38 and 39: 36 TAV Airports Holding Annual Repo
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Page 43 and 44: Esenboğa is the first airport in T
Page 51 and 52: TAV Airports Holding is seeking to
Page 53 and 54: At the Tbilisi International Airpor
Page 55 and 56: Meeting the customers’ needs with
Page 57 and 58: All operations, except for air traf
Page 59 and 60: Currently under construction, and p
Page 61 and 62: Operating the airport of the capita
Page 63: Macedonia, Shtip Cargo Airport Mace
Page 71 and 72: TAV O&M serves passengers with many
Page 83 and 84: TAV Security staff consists of expe
Page 85: TAV IT at Passenger Terminal Expo 2
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Page 120 and 121: Table of Contents Independent Audit
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122 TAV Airports Holding Annual Rep
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TAV IT

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