A prActicAl guide Benchmarking in european Higher education
A prActicAl guide Benchmarking in european Higher education
A prActicAl guide Benchmarking in european Higher education
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The report <strong>Benchmark<strong>in</strong>g</strong> <strong>in</strong> Australian <strong>Higher</strong> Education: A thematic<br />
Analysis of AUQA Audit reports (2007) lists six case study universities<br />
that have carried out a benchmark<strong>in</strong>g project. We mention two of them.<br />
The Royal Melbourne Institute of Technology focused its benchmark<strong>in</strong>g<br />
project on foster<strong>in</strong>g relationships with the regional and local communities<br />
<strong>in</strong> which it has a presence throughout the State of Victoria with its<br />
‘Centre for Community and regional partnerships’. The Centre focused<br />
on develop<strong>in</strong>g performance-based <strong>in</strong>dicators for these relationships<br />
which the benchmark<strong>in</strong>g project helped to identify.<br />
At Monash University, the focus of the benchmark<strong>in</strong>g project was on student<br />
admission and student compla<strong>in</strong>t processes, relevant due to the size<br />
of its student population and a high proportion of <strong>in</strong>ternational students.<br />
A Practical Guide - <strong>Benchmark<strong>in</strong>g</strong> <strong>in</strong> European <strong>Higher</strong> Education<br />
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