7754 Vol 2 Flyleaf - ICAO Public Maps

V.II-D1
Attachment D
AIR TRAFFIC INCIDENT REPORTING AND
INVESTIGATION PROCEDURES
(Paragraph 24, Part V.II — ATS of the EUR FASID refers)
REPORTING PROCEDURES
1. The basic procedures for reporting air traffic
incidents are contained in the PANS-ATM (Doc 4444), Part
II, Section 17. As far as possible the incident report form
contained in that document should be used. When States or
operators produce their own format to include additional
information and/or variations in the presentation that are
more appropriate to individual needs, at least the basic
information and coding used in Appendix 4 of the
PANS-ATM should be retained.
2. When appropriate, incidents should be reported by
radio by the pilot(s) concerned immediately following the
occurrence. Such reports should be confirmed, and
amplified as necessary, in writing as soon as possible after
the incident. Reports not made by radio should reach the
ATS Authority concerned within 21 days to ensure that
records pertinent to an investigation may be retained.
3. The incident report form should be used:
a) by the pilot or the aircraft operator, for the submission
of a written version of the report (whether or not a
report has already been made by radio);
b) by an ATS unit when receiving a report by radio, telephone
or via the AFTN; and
c) by an ATS unit when initiating a report on an incident
within its area of responsibility.
4. Reports should be processed in the most
expeditious manner, as prompt action is essential in the
investigation of the incident concerned.
5. Incident report forms may be submitted either by
the aircraft operator or by the pilot concerned to the ATS
unit at the first point of landing.
Note.— Experience has shown that written reports are
frequently received by the Authority concerned more
quickly if sent directly rather than through the ATS unit of
the first point of landing.
6. States should ensure that their AIP contains the
address to which reports should be sent.
INVESTIGATION PROCEDURES
7. Investigations should be initiated as soon as
possible. Where a report is filed by radio, investigations
should commence without awaiting receipt of a written
report.
8. Initially, all reports should be processed by a
designated body within the civil aviation authority who will
have the responsibility of ensuring that all involved parties
(e.g. ATC, MET, COM, AIS, etc.) provide all the data
necessary for an investigation. Such data should comprise
relevant transcripts of communications, radar recordings,
engineering reports on facilities, statements by individuals
concerned, other pilots’ reports, etc., depending on the
nature of the incident.
9. In most cases, reports concerning serious
difficulties defined in the Air Traffic Services Planning
Manual (Doc 9426), Part 2, Section 1, Chapter 3 (i.e.
procedural and facility reports) can be dealt with directly by
the authority having responsibility for providing the service
or facilities concerned. Incidents concerning near-collisions,
however, will require special treatment. It is preferable to
broaden the