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<strong>WMATA</strong> Real-Time Parking<br />

Inform<strong>at</strong>ion Feasibility Study<br />

Chapter 3: BEST PRACTICES REVIEW<br />

Baltimore Washington Intern<strong>at</strong>ional Thurgood Marshall Airport<br />

(BWI), Linthicum, Maryland<br />

BWI’s advanced <strong>parking</strong> guidance system was first deployed in April <strong>of</strong> 2001 in a multilevel<br />

<strong>parking</strong> garage. The system provides <strong>inform<strong>at</strong>ion</strong> on the availability <strong>of</strong> <strong>parking</strong><br />

spaces <strong>at</strong> the floor, aisle, and <strong>parking</strong> space level. Occupancy detectors mounted over<br />

each <strong>parking</strong> space monitor the vacancy st<strong>at</strong>us <strong>of</strong> each space. A dedic<strong>at</strong>ed <strong>com</strong>puter<br />

system <strong>com</strong>munic<strong>at</strong>es to the LED indic<strong>at</strong>ors via a wireline backbone. Green arrows<br />

direct motorists to lanes with vacant spaces. Red Xs indic<strong>at</strong>e lanes where no spaces<br />

are available. Blue lights direct disabled p<strong>at</strong>rons to accessible <strong>parking</strong> areas. Over<br />

13,000 spaces in BWI <strong>parking</strong> garages have been equipped with APS technologies<br />

which include 27 signs, 167 aisle signs, and 11,900 LED indic<strong>at</strong>ors above each space.<br />

The BWI APS system is not integr<strong>at</strong>ed with the regional ITS infrastructure.<br />

Background - BWI is a leader in advanced <strong>parking</strong> management systems (APMS) <strong>at</strong><br />

U.S. airports and the first in the country to use smart <strong>parking</strong> technology. The site has<br />

one <strong>of</strong> the largest airport advanced <strong>parking</strong> systems in the country. The system<br />

determines garage space availability in <strong>real</strong> <strong>time</strong> and guides travelers to the available<br />

<strong>parking</strong> spaces. BWI deployed the system to improve the traveler's experience as part<br />

<strong>of</strong> the airport's growth plan.<br />

In April 2001, an advanced <strong>parking</strong> management system, known as BWI Smart Park,<br />

was installed on Level 2 <strong>of</strong> the BWI hourly garage as an oper<strong>at</strong>ional test <strong>of</strong> the system.<br />

Approxim<strong>at</strong>ely 1,100 spaces were included as part <strong>of</strong> the oper<strong>at</strong>ional test to determine<br />

the effectiveness <strong>of</strong> the <strong>parking</strong> system prior to making a large capital investment.<br />

During the oper<strong>at</strong>ional test, the Maryland Avi<strong>at</strong>ion Administr<strong>at</strong>ion (MAA) received an<br />

overwhelmingly positive customer s<strong>at</strong>isfaction response via surveys and e-mail<br />

<strong>com</strong>ments. The <strong>parking</strong> oper<strong>at</strong>ors also found a reduction in the number <strong>of</strong> illegally<br />

parked cars in fire lanes and other no-<strong>parking</strong> areas during the test. As a result <strong>of</strong> the<br />

positive oper<strong>at</strong>ional test results, the system was expanded to the other four levels <strong>of</strong> the<br />

hourly garage. The BWI Smart Park technology was also included in the construction <strong>of</strong><br />

the new Daily Garage A. Daily Garage A <strong>of</strong>fers 7,100 spaces on eight levels, bringing<br />

the total number <strong>of</strong> spaces served to over 13,000. This expansion was <strong>com</strong>pleted in<br />

early 2004. At the <strong>time</strong>, BWI was the only East Coast airport to mount ultrasonic<br />

sensors over each <strong>parking</strong> space to monitor the availability <strong>of</strong> spaces.<br />

A test program in the summer <strong>of</strong> 2006 allowed drivers to reserve <strong>parking</strong> in advance;<br />

however, this program was discontinued. Other improvements to BWI’s <strong>parking</strong> system<br />

include:<br />

• Cre<strong>at</strong>ion <strong>of</strong> a free cell phone lot where people picking up passengers can park<br />

until they are called by the passenger, minimizing circling the airport frontage and<br />

causing congestion<br />

• Remote signage on the approach roads indic<strong>at</strong>ing the st<strong>at</strong>us <strong>of</strong> each <strong>parking</strong> lot<br />

(Open, Closed, Full)<br />

• Counters were installed <strong>at</strong> the long-term <strong>parking</strong> lots to estim<strong>at</strong>e and display the<br />

number <strong>of</strong> available <strong>parking</strong> spaces<br />

• Cre<strong>at</strong>ion <strong>of</strong> an express <strong>parking</strong> lot (originally marketed as ESP Parking), a higher<br />

grade long-term <strong>parking</strong> facility loc<strong>at</strong>ed closer to the airport terminals and <strong>of</strong>fering<br />

frequent shuttle service directly to and from a p<strong>at</strong>ron’s parked vehicle (P<strong>at</strong>rons <strong>at</strong><br />

Page 3-5 June 2009

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