Integrated Planning and Reporting Manual - Division of Local ...

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2. THE COMMUNITY STRATEGIC PLAN Local Environmental Plan asset management strategies. These plans are an excellent starting point for highlighting issues, considering local implications and suggesting priorities. Consider the recommendations that the various plans have made over the years. Have these been implemented Are they still relevant Other available data This might include data gathered by other agencies eg the Australian Bureau of Statistics census figures, regional and LGA profiles; the NSW Bureau of Crime Statistics; State of the Catchment Report Cards; NSW Chief Health Officer’s Report; and Department of Housing rent and sales reports. Analysing local trends in these figures may provide an indication of emerging issues. For example, is the local population increasing Are there more people from a non-English speaking background moving to the area Are average rental prices increasing Has there been an increase or decrease in a particular type of crime Are more people travelling outside the LGA to go to work It is also helpful to compare LGA figures with state or regional averages. Community feedback There are a number of ways to sample community views before the formal engagement process. A good starting point is to discuss issues with council staff. Frontline workers, such as customer service staff and repair crews, are a good source of information because they get regular feedback from the public regarding council services, issues and concerns. Councillors also talk to their constituents regularly and are involved in a range of community activities. One way to tap into councillors’ knowledge is to hold a workshop or pre-planning day. Using a strategic planning tool such as a SWOT analysis will help get the workshop focused on broad issues and identify key community concerns. In this process, participants are asked to identify the strengths, weaknesses, opportunities and threats that they believe relate to the community. There are many variations of the SWOT analysis, any of which could be used as a good broad brush starting point. Many councils also undertake regular customer satisfaction or community surveys. These are a valuable source of information to help the pre-planning process, as they provide a clear indication of residents’ opinions and priorities. Understanding the big issues – what do people need to know Once Council has identified what it believes to be the key issues for the community’s future, the next step is to provide a local focus on these issues and think about some of the possible implications for the community. In doing this, it is important to consider scale. Some issues will be mainly local. Some issues will be global, national, regional or catchment based. Understanding where an issue sits in the wider picture will help the community to determine a suitable response to it. Planning & Reporting Manual Page 32 of 115
2. THE COMMUNITY STRATEGIC PLAN The following diagram illustrates the concept: GLOBAL NATIONAL STATE REGIONAL LOCAL External pressures, impact of actions Impact of actions All issues will have multiple threads and connections because things don’t work in isolation within a community. The environment, for example, is not a separate entity – it has connections with the built environment, social structures and the local economy. Infrastructure has links to community services, economic needs and environmental outcomes. Decisions about community services affect land use planning. Decisions about public health affect asset management, and so on. Exploring these connections will help to develop a more integrated planning framework. Examples The following examples suggest how councils might explore the various issues that are highlighted in the pre-plan process. Assuming that climate change has been identified as a significant issue, it is important to understand not only the global implications, but also the possible local effects. Some of the information Council might draw on to help people understand this issue could include: climate change models that relate to the local area or region (eg sea level projections) population projections and demographic profiles state, national or global targets or policies that may be relevant information on local greenhouse gas production eg energy consumption, number of vehicles in the LGA projects that are already underway at local, regional, state or national level. It is also important to consider some of the possible implications of this issue on the local community. For example, if the community were to reduce local vehicle usage as one of its climate change strategies, what impacts might this have on land use planning decisions, urban design, investment in new infrastructure, increased need for public transport etc What are some of the financial implications of these impacts Planning & Reporting Manual Page 33 of 115
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