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Prospects of the ICT sector in Greece

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Study <strong>of</strong> <strong>the</strong> <strong>ICT</strong> <strong>sector</strong> <strong>in</strong> <strong>Greece</strong>: Current Situation and Future Trends<br />

Deliverable 14: <strong>Prospects</strong> <strong>of</strong> <strong>the</strong> <strong>ICT</strong> <strong>sector</strong> <strong>in</strong> <strong>Greece</strong>-policy implications<br />

In Manufactur<strong>in</strong>g, emphasis is given to <strong>the</strong> promotion <strong>of</strong> <strong>in</strong>novation and <strong>the</strong> technological<br />

modernization <strong>of</strong> firms under <strong>the</strong> <strong>in</strong>vestment law, which <strong>of</strong>fers <strong>in</strong>centives for attract<strong>in</strong>g<br />

private capital <strong>in</strong> high technology products/ services. Stronger collaboration <strong>of</strong> firms is<br />

promoted, while TANEO’s role is streng<strong>the</strong>ned and <strong>the</strong> possibilities for <strong>in</strong>vestments <strong>in</strong> <strong>ICT</strong>s<br />

are broadened. In <strong>the</strong> Shipp<strong>in</strong>g <strong>in</strong>dustry <strong>the</strong> <strong>in</strong>troduction <strong>of</strong> <strong>in</strong>tegrated <strong>in</strong>formation technology<br />

systems is promoted <strong>in</strong> order to upgrade <strong>the</strong> harbour services, whereas tra<strong>in</strong><strong>in</strong>g and<br />

education actions <strong>of</strong> personnel <strong>in</strong> <strong>the</strong> use <strong>of</strong> <strong>the</strong>se new technologies are also <strong>in</strong>cluded <strong>in</strong> <strong>the</strong><br />

planned actions.<br />

In Trade, <strong>the</strong> development <strong>of</strong> an <strong>in</strong>tegrated <strong>in</strong>formation system is be<strong>in</strong>g designed, allow<strong>in</strong>g<br />

<strong>the</strong> mapp<strong>in</strong>g <strong>of</strong> certa<strong>in</strong> markets and help<strong>in</strong>g antitrust policy measures. At <strong>the</strong> same time, a<br />

National Council <strong>of</strong> Electronic Bus<strong>in</strong>ess was founded aim<strong>in</strong>g at design<strong>in</strong>g a national strategy<br />

for e-commerce. Fur<strong>the</strong>rmore, a portal named as Forum <strong>of</strong> Consumer will be soon launched,<br />

a portal which will address <strong>the</strong> need <strong>of</strong> consumers for <strong>in</strong>formation. It is an action that<br />

familiarizes citizens with services that can improve <strong>the</strong>ir everyday rout<strong>in</strong>e, someth<strong>in</strong>g that<br />

could have multiply<strong>in</strong>g benefits for <strong>the</strong> population.<br />

In terms <strong>of</strong> privatisations, <strong>the</strong> primary structural <strong>in</strong>tervention affect<strong>in</strong>g <strong>the</strong> domestic <strong>ICT</strong><br />

market is <strong>the</strong> fur<strong>the</strong>r privatisation <strong>of</strong> National Telecommunication Company (OTE) till it<br />

becomes completely private. This development changes <strong>the</strong> landscape <strong>of</strong> telecommunications<br />

market, as <strong>the</strong> decision mak<strong>in</strong>g process will ultimately change, allow<strong>in</strong>g no political<br />

<strong>in</strong>terventions.<br />

In Education, five platforms <strong>of</strong> distance learn<strong>in</strong>g have been designed, <strong>in</strong> order to facilitate <strong>the</strong><br />

educational activities at all levels <strong>of</strong> education. In Health, an <strong>in</strong>tegrated <strong>in</strong>formation system<br />

(IASYS), which <strong>in</strong>cludes applications support<strong>in</strong>g <strong>the</strong> hospitals’ management and operations, is<br />

go<strong>in</strong>g to be developed. Cost benefits from <strong>the</strong> <strong>in</strong>troduction <strong>of</strong> that system is significant <strong>of</strong><br />

course. However, <strong>the</strong> basic impact will be <strong>the</strong> improvement <strong>of</strong> <strong>the</strong> services to <strong>the</strong> patients,<br />

allow<strong>in</strong>g citizens to actually conceive some tangible benefits from <strong>the</strong> <strong>in</strong>troduction <strong>of</strong> <strong>ICT</strong>s. At<br />

<strong>the</strong> same time, health constitutes a possible field <strong>of</strong> specialization for <strong>ICT</strong> firms and a<br />

significant niche market, s<strong>in</strong>ce <strong>the</strong>re is a large number <strong>of</strong> <strong>in</strong>stitutions and agents that operate<br />

<strong>in</strong> Health.<br />

With<strong>in</strong> <strong>the</strong> framework <strong>of</strong> e-government, numerous projects are implemented. However, <strong>the</strong><br />

grid <strong>of</strong> actions under “SIZEFXIS” probably constitutes <strong>the</strong> most significant large scaled project<br />

<strong>in</strong> <strong>ICT</strong>s that is currently implemented <strong>in</strong> Public Adm<strong>in</strong>istration. This is expected to radically<br />

improve <strong>the</strong> effectiveness and services <strong>of</strong> Public Adm<strong>in</strong>istration lead<strong>in</strong>g to significant benefits<br />

<strong>in</strong> every day’s rout<strong>in</strong>e <strong>of</strong> <strong>the</strong> citizens. Upgrad<strong>in</strong>g Taxisnet and <strong>the</strong> <strong>in</strong>troduc<strong>in</strong>g new services<br />

October 2006<br />

Observatory for <strong>the</strong> Greek IS 21

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