Eagle Guide Student Handbook - Coppin State University Homepage

• United Health Care
• Maryland Physicians Care
***United HealthCare Insurance Company (Coppin University plan)
Medicare and/or Medicaid
NOTE:
We recommend that you check with your insurance carrier to ensure that they will assume financial
responsibilities for charges incurred when using the University’s Community Health Center. For further
information, Call 410-951-4188.
STUDENT LEADERSHIP PROGRAMS
• Emerging Leaders
• Experience Leaders
• Student Development Transcript
• Royal Court
• LC² Community Service Learning Programs (leaders of Coppin Connecting).
STUDENT SUCCESS CENTER
Our philosophy is rooted in the belief that we should endeavor to provide the very best service to all of
our students. Our aim is to provide basis service without bouncing students from office to office.
Vision/Principles
• To provide first point-of-contact service to all students in a one-stop environment.
• To provide cordial student-as-client service to all students.
• To resolve student issues in seven (7) minutes or less (if the problem cannot be resolved
within that timeframe, they are to be scheduled or sent to an actual representative at the
required office. If a student is sent in the office, then the rep should call to make sure the
student will be seen and by whom.
• To serve as a information resource for all students.
• To serve as liaisons to functionally associated offices.
The Student Success Center is located in the Miles Connor Administration Building, Rm. #129, 1 st floor.
Hours are: Monday, Tuesday, and Thursday – 8:30 a.m. – 5:30 p.m., Wednesday – 5:30 p. – 8:30 p.m.
(first and last three weeks of the quarter), and Friday 8:30 a.m. – 5:00 p.m. For additional information,
call 410-951-6444.
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