Printrex 980 Operator's Guide - TransAct

Appendix B: Frequently Asked QuestionsDefect Recovery ProceduresVertical White Streak or Faint ImageCause Procedure Check Item ActionInk Supply 1 Carry out Light Cleaning, Medium EndSystemCleaning, and Strong Cleaning 2 or 3times for each cleaning, and then checkthat the defect has been recovered.Ink Supply 2 Carry out Ink Loading, and then check EndSystemthat the defect has been recoveredPrinthead 3 Carry out Printhead face cleaning, andthen check that the defect has beenrecovered.EndPurge Unit 4 Blade, cap, or cap base is contaminatedwith dust or foreign matter, or it isscratched or deformed.Printhead 5 Replace Printhead, and then check thatthe defect has been recovered.Print Module 6 Replace Print Module, and then checkthat the defect has been recovered.PrinterControllerPCB7 Replace Printer Controller PCB, and thencheck that the defect has beenrecovered.Replace PurgeUnit.Void or Abnormal Discharge (Test Printing Result: NG)Cause Procedure Check Item ActionConnection of 1 Proceed reconnection recovery *1, and EndPrinthead toPrintheadRelay PCBthen check that the defect has beenrecovered.FlexibleCable2 The connector of Flexible Cable is notconnected securely.Connect itproperly.3 Flexible Cable has a defect such as ReplacePrintheadRelay PCBdisconnection, crack, or ink adhesion.4 Replace Printhead Relay PCB, and thencheck that the defect has beenrecovered.Printhead 5 Replace Printhead, and then check thatthe defect has been recovered.PrinterControllerPCB6 Replace Printer Controller PCB, and thencheck that the defect has beenrecovered.Print Module 7 Replace Print Module, and then checkthat the defect has been recovered.EndEndEndFlexible CableEndEndEndEndPage 130100-11672 - Rev D