Printrex 980 Operator's Guide - TransAct

Appendix B: Frequently Asked QuestionsVoid or Abnormal Discharge (Test Printing Result: OK)Cause Procedure Check Item ActionInterfaceCable1 Interface Cable is not connectedsecurely.Connect itproperly.2 The cable has a defect such asdisconnection or crack.Replace thecable.Printer Driver 3 Any setting or stored print data iserroneous.Correct thesetting or printdata.4 Reinstall printer driver, and then check EndPrinterControllerPCBthat the defect has been recovered.5 Replace Printer Controller PCB, and thencheck that the defect has beenrecovered..Uneven Image (Cross Feeding Direction)Cause Procedure Check Item ActionInk Supply 1 Carry out Light Cleaning, Medium EndSystemCleaning, and Strong Cleaning 2 or 3times for each cleaning, and then checkthat the defect has been recovered.Printhead 2 Replace Printhead, and then check that EndPrinterControllerPCBthe defect has been recovered.3 Replace Printer Controller PCB, and thencheck that the defect has beenrecovered.Print Module 4 Replace Print Module, and then checkthat the defect has been recovered.EndEndEndUneven Image (Feeding Direction)Cause Procedure Check Item ActionRegistrationAdjustment1 Carry out registration adjustment, andthen check that the defect has beenEndrecovered.Printhead 2 Printhead Unit is not assembledproperly.3 Unit is not installed properly. Reinstall itproperlyPinch Roller 4 Unit is not installed properly. Reinstall itUnit or SpurproperlyUnitTransportUnit5 Pinch Roller or Spur does not rotatesmoothly.6 Transport Belt is not located at thecorrect position.7 Replace Transport Motor, and thencheck that the defect has beenrecovered.Reassemble itproperlyReplace PinchRoller Unit orSpur UnitMove TransportBelt back to thecorrect position.EndPage 132100-11672 - Rev D