Printrex 980 Operator's Guide - TransAct

Appendix A: Ordering Genuine Ithaca SuppliesThe problem is occurring on thecomputer.Lift button does not respond whenswitching paper feeding from the RearFeeder Slot to the Paper Feed Unit.connection, make sure that USBnnn(nnn represents the USB portnumber) is selected for the portsetting.Shut down the computer and switch iton again, then try to print. Be sure tocancel the print job if it remains afterthe computer is restarted.If the Feeder Lift Button Lamp is alsooff, clean the Paper Detection Unitlocated on the Rear Feeder Slot.Paper is Not Feeding CorrectlyCheck PointPaper is not loaded with the correctside up.The edge of the paper is folded orcurled.Paper is not loaded properly in thefeeder lift tray.The transport unit is dirty.SolutionLoad paper so that the black mark islocated at the right leading edge onthe back side of the printing paper.If the leading edge of the paper isfolded or curled it will not feedcorrectly. This could also cause apaper jam.Load paper correctly.If the unit is covered with paper dustor ink splatter, this could cause paperjams and other problems. Clean theprinter periodically.Status Monitor Does Not StartCheck PointThe Status Monitor setting isincorrect.SolutionWith some Status Monitor settings,printer errors will not be displayed andthe Status Monitor will not start. Openthe printer driver Utility tab then clickStart Status Monitor. Set the detailsafter the Status Monitor starts.100-11672 - Rev D Page 283