Printrex 980 Operator's Guide - TransAct

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Appendix B: Frequently Asked QuestionsCode Detail Code Item Description30: Update Error30 01 Condition Firmware update error.DetectedAction 1. Retry the firmware update.2. Replace Printer Controller PCB.30 02 Condition Firmware update error.DetectedAction Send proper update file.30 03 ConditionDetectedUpdater started upon detecting the firmwareerror.Action Retry the firmware update.30 04 ConditionDetectedMedia parameter version not updated to thelatest.Action Update to the latest version of mediaparameter information.31: Data Error31 01 Condition Length of the data received by the host PC isDetectedAction31 02 ConditionDetectedAction35: Temperature Error35 01 ConditionDetectedAction37: Remaining Ink Detection Error37 01-FF(Additionalvalueof K:01,C:02,M:04,Y:08)(MODULE1),(Additionalvalueof K:10,C:20,M:40,Y:80)(MODULE2)ConditionDetectedActionincorrect.Cancel the job.Service Utility > Printer Status > Cancel MyPrinting JobReceived the improper command from the hostPC.Cancel the job.Service Utility > Printer Status > Cancel MyPrinting JobTemperature out of operation warranty isobserved.1. Warm the room to warranty temperature.2. Restart Printer.Ink Tank empty cannot be detected.1. Set proper Ink Tank.2. Close all doors (error cleared).Page 212100-11672 - Rev D
Appendix A: Ordering Genuine Ithaca SuppliesWarning"Warning" refers to indication of occurrence of a condition that does not affectprinting directly but requires some action to be taken. An error message anddetails on the warning are displayed on the "Printer Status" screen on the PC'smonitor. Printing can be performed normally. However, an operator call canresult if the printer is used continuously without correcting the error.The following table summarizes the error messages and corrective actions.Code Detail Code Item Description01: Remaining Ink Warning01 01 Condition Ink running out soon.DetectedAction04: Maintenance Cartridge Warning04 01 ConditionDetectedAction06: Purge Unit Replacement (*Remarks)06 01 ConditionDetectedActionRemarks07: Blade Cleaner Replacement (*Remarks)07 01 ConditionDetectedRemarks08: Paper Near End08 01 ConditionDetected1. Replace with a new Ink Tank.2. Close all doors (warning cleared)Maintenance Cartridge soon full.1. Replace with a new MaintenanceCartridge.2. Close all doors (warning cleared).The time has come to replace the PurgeUnit.1. Replace Purge Unit.2. Restart Printer after replacing PurgeUnit (warningcleared)."Purge Unit Replacement" is issued in advance, if "PurgeUnit Replacement" is expected within 1 month when"Blade Cleaner Replacement" is issued.The time has come to replace the BladeCleaner.Action 1. Replace Blade Cleaner.2. Restart Printer after replacing BladeCleaner (warningcleared)."Blade Cleaner Replacement" is issued in advance, if"Blade Cleaner Replacement" is expected within 1 monthwhen "Purge Unit Replacement" is issued.ActionPaper running out soon.Load new paper.100-11672 - Rev D Page 213
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About Your Printrex ® 980 PrinterW
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About Your Printrex ® 980 PrinterR
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About Your Printrex ® 980 PrinterG
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Power Supply and Power CordTo avoid
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Do not place the printer close to d
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Step-by-Step Installation Instructi
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Chapter 4Printrex ® 980 Specificat
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Printrex ® 980 Specifications and
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Printrex ® 980 Specifications and
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How to Operate the Printrex ® 980
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Chapter 6Troubleshooting100-11672 -
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Appendix A: Ordering Genuine Ithaca
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Appendix B: Frequently Asked Questi
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