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ACTA TECHNICA CORVINIENSIS - Bulletin of Engineering

ACTA TECHNICA CORVINIENSIS - Bulletin of Engineering

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<strong>ACTA</strong> <strong>TECHNICA</strong> <strong>CORVINIENSIS</strong> – BULLETIN <strong>of</strong> ENGINEERINGenterprises, usually more types <strong>of</strong> IS areoperated at the same time. Every enterprise hasto have a transactional system. For this systemmany different products exist today, beginningwith simple accounting application to complexsolutions <strong>of</strong> the information system (suchsystems are usually differentiated according tothe type <strong>of</strong> the enterprise and employees count).By selection <strong>of</strong> an information system it isnecessary to take in account:adequacy <strong>of</strong> the system – how much time ittakes for a user to obtain the neededinformation, if the system is user friendly ormaintains the needed level <strong>of</strong> security.,expandability <strong>of</strong> the system – is theadaptively <strong>of</strong> the system regardingdevelopment <strong>of</strong> the company secured, doesthe system have recommendations orneeded attests. Is it clear that the moreunexpected malfunctions will occur themore serious will be results on totalincompetence to face such problems. Theinformation should be considered secureonly when the mentioned realities arereflected in its design and operation. Withongoing time, the information systembecomes a mixture <strong>of</strong> old and new elements.The ability to cooperate with specializedmodules <strong>of</strong> competitive suppliers <strong>of</strong> s<strong>of</strong>twareis also very important and is realized by databridges,lot <strong>of</strong> hardware and database platforms,on which the system works,technologic openness – the author <strong>of</strong> theinformation system cooperates with externals<strong>of</strong>tware companies on development <strong>of</strong>specific modules.System integrators help the big enterprises thatwill do the analysis <strong>of</strong> needs and will set thefuture – desired state and will completelyorganize and secure transformation <strong>of</strong> theinformation system to the desired state.Advantage <strong>of</strong> these services lies in decrease <strong>of</strong>risk <strong>of</strong> investments into a proprietary s<strong>of</strong>twareby absence <strong>of</strong> the needed experience, whiletransferring the responsibility on the systemintegrator. The system integrator has to have theknowledge <strong>of</strong> not very related branches(information technologies, management,logistics, system analysis, quality). (Khouri et al.2009a)Before selection <strong>of</strong> the information system, it isdemanded to clear out your business strategyand aims that the enterprise wants to achieve.The analytics are trying to map <strong>of</strong>ficial and alsoinformal flows <strong>of</strong> information. Routineinformation is found by filling <strong>of</strong> questionnaires.It is difficult to set the time horizon <strong>of</strong> a„common” analysis.DESIGN OF AN INFORMATION SYSTEMBy design <strong>of</strong> an efficient information system, it isinevitable to have information about everyimportant element <strong>of</strong> the system. In this case thesystem is the given organization – company.Every system has three basic elements: inputs,conversion process and outputs as shown in thefigure 1.Environment – social, economic, political, technicalfactors involved in operation <strong>of</strong> the systemFig 1. The scheme <strong>of</strong> an open systemIn the process <strong>of</strong> design <strong>of</strong> information system itis necessary to take in account that somesystems are deterministic, what means that theirelements operate in foreseeable or definablerelations like clock. Problems in suchdeterministic system can be easily diagnosed.However, most <strong>of</strong> systems involving humanfactor are hard to describe and hard to solveproblems in. Such more complex systems areknown as stochastic and succumb to highdeviations in quantity and quality <strong>of</strong> theiroutput. All organizations, like all companies arebased on human factor and are stochastic intheir character.In and ideal case the model organization systemshould be self regulative, with embeddedmethodology <strong>of</strong> output monitoring withfeedback signaling results so any neededmodifications could be executed – somethinglike a thermostat that automatically turns on afurnace when temperature gets below desiredpoint. But taking in account the reality thatevery organization has stochastic nature, design<strong>of</strong> self regulative system <strong>of</strong> control represents avery complex task.To be able to progress further in solution, it isnecessary to install sensors into every element <strong>of</strong>the system: into input, into the conversion2010/Fascicule 2/April­June /Tome III 87

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