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Consultant physicians working with patients - Royal College of ...

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<strong>Consultant</strong> <strong>physicians</strong> <strong>working</strong> <strong>with</strong> <strong>patients</strong>National strategies to promote patient-centredcare for end-<strong>of</strong>-life care include: End<strong>of</strong>lifecarestrategy(England), 4 Living and dying well (Scotland), 5 thepalliative and end <strong>of</strong> life care strategy (Northern Ireland) 6and implementation <strong>of</strong> the Sugar Report (Wales). 7Resources for patient/carer education and supportinclude: Help the Hospices (www.hospiceinformation.info) The National Council for Palliative Care (NCPC)(www.ncpc.org.uk) Macmillan Cancer Support(www.macmillan.org.uk) Maggie’s Cancer Caring Centres(www.maggiescentres.org) National End <strong>of</strong> Life Care Programme(www.end<strong>of</strong>lifecareforadults.nhs.uk) healthtalkonline (www.healthtalkonline.org).User involvement occurs at local and regional levels.Electronic palliative care coordinating systems(EPaCCS) have been piloted in England and are nowbeing implemented across the country <strong>with</strong> a nationallyapproved standard (Information Standard Board) for itscore content. 8 Dying Matters, a national coalition inEngland, is promoting public awareness <strong>of</strong> dying, deathand bereavement (www.dyingmatters.org). Patients andcarers are becoming more involved in education,research and service evaluation.4 Interspecialty and interdisciplinary liaisonMultipr<strong>of</strong>essional specialist palliative care teamsIntegrated and flexible team<strong>working</strong> across pr<strong>of</strong>essionalboundaries is essential. See section 6 for the role <strong>of</strong>consultants in palliative medicine. Other essential teammembers include: clinical nurse specialists: provide assessment,support, monitoring, care planning andcoordination, bereavement support and training fornon-specialist staff specialist physiotherapists/occupational therapists:provide rehabilitation <strong>of</strong> <strong>patients</strong> <strong>with</strong> disabilityfrom advanced disease and facilitate rapid safedischarge home for <strong>patients</strong>; increasingly importantas advances in treatment alter the natural trajectory<strong>of</strong> incurable diseases specialist social workers: provide advice on financialissues; organise domiciliary/residential social care;provide psychological and bereavement support to<strong>patients</strong> and families, including children.Other team members include specialist pharmacists,dietitians, chaplains, clinical psychologists, counsellors,and creative and complementary therapists.Working <strong>with</strong> other specialtiesClose cooperation between specialists in palliative careand those in other disciplines, especially oncology,surgery, gerontology, cardiology, renal medicine,respiratory medicine, mental health, radiology andorthopaedics, is mandatory. Specialist palliative careteams are small, so it is rarely possible for these teams toprovide comprehensive consultant input to allmultidisciplinary teams (MDTs) in acute hospitals.<strong>Consultant</strong>s in palliative medicine rely on good <strong>working</strong>relationships and communication <strong>with</strong> colleagues inother disciplines.Working <strong>with</strong> GPs and GPs <strong>with</strong> a special interestGPs provide palliative care <strong>with</strong>in the community. Mostcommunity palliative care teams are advisory. Localarrangements vary. In some areas GPs <strong>with</strong> a specialinterest (GPwSIs) have been appointed to facilitatepalliative care training for local GPs. Many specialistpalliative care units employ GPs as specialty doctors orhave trainees drawn from GP specialty training schemes.This helps to develop expertise <strong>with</strong>in primary care andraises the standard <strong>of</strong> primary palliative care locally.Other specialty activity beyond local servicesPalliative medicine consultants provide strategicleadership for palliative and end-<strong>of</strong>-life care <strong>with</strong>in theircancer networks, strategic health authorities and healthboards or trusts, promoting quality and equity <strong>of</strong> accessfor cancer and long-term conditions and developingguidelines, audit and outcome measures.5 Delivering a high-quality serviceWhat is a high-quality service?High-quality specialist palliative care services have thefollowing characteristics: 24-hour access clear referral and discharge criteria based on neednot diagnosis:– ability to receive referrals rapidly and securely, egby fax/email– clear process for clinical screening <strong>of</strong> referrals190 C○ <strong>Royal</strong> <strong>College</strong> <strong>of</strong> Physicians 2013

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