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Consultant physicians working with patients - Royal College of ...

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<strong>Consultant</strong> <strong>physicians</strong> <strong>working</strong> <strong>with</strong> <strong>patients</strong>because families are widely scattered. Self-referrals areusually accepted and additional family members <strong>of</strong>tenattend unannounced.The NHS document Do once and share: clinical genetics(2006) 5 outlines the patient journey.Locality-based and/or regional servicesThereare23RGCsintheUK,all<strong>with</strong>stronglinkstogenetics laboratories, mainstream medical specialtiesandtheirclinicalnetworks;servicesaredeliveredina‘hub and spoke’ model.Community models <strong>of</strong> careThe Department <strong>of</strong> Health (DH) genetics white paper(2003) 6 recognised that genetics impacts on mainstreammedical services. The DH in England funded severalinitiatives (for details see www.clingensoc.org)andsome general practitioners <strong>with</strong> a special interest(GPwSIs) were appointed. The role <strong>of</strong> GPwSIs remainsto be evaluated fully and debate continues in relation tothe extent to which genetics can be ‘mainstreamed’ (seesection 10, Key points for commissioners, no 9).Complementary servicesIn some areas hereditary blood diseases(haemoglobinopathies/haemophilias) are <strong>of</strong>tenmanaged by haematologists.Some clinicians (not trained as geneticists) <strong>with</strong> aspecialised area <strong>of</strong> expertise undertake the clinicalgenetic aspects <strong>of</strong> a condition, or group <strong>of</strong> conditions,and <strong>of</strong>fer a national or supra-regional service, egmitochondrial disorders.3 Working <strong>with</strong> <strong>patients</strong>: patient-centredcareWhat you do <strong>with</strong> <strong>patients</strong> Some referrals are managed by a GC, possiblyunder consultant supervision. Background information is gathered – including adetailed family pedigree, confirmation <strong>of</strong> diagnoses(eg from cancer registry), review <strong>of</strong> medical recordsand psychosocial circumstances. The consultant clinic includes assessment,examination, explanation, counselling, appropriateinvestigations and/or screening. Follow-up may be undertaken by a GC. Postclinic letters are detailed and copied to thepatient/family – this is regarded as a key part <strong>of</strong>patient communication and is intended forlong-term retention. Seealsosections1and2.Patient-centred careThe patient’s, or family’s, agenda is paramount;questions are explicitly invited. Genetic counselling is‘person-centred’ and ‘non-directive’ and clinical lettersare personalised.Principles <strong>of</strong> privacy, consent, confidentiality andnon-discrimination on the basis <strong>of</strong> geneticcharacteristics are upheld – see Consent andconfidentiality in genetic practice. 7Involving <strong>patients</strong> in decisions about theirtreatmentPatients/families are provided <strong>with</strong> accurate, up-to-dateinformation on genetic risks, testing and/or screening,and reproductive choices available. A non-directiveapproach fosters patient autonomy and they areencouraged to retain clinic letters. The specialposition <strong>of</strong> children has been extensively considered 8and the principles <strong>of</strong> the Mental Capacity Act 2005 9upheld.Patient choice: ethnic and religious considerationsEthnic, cultural and religious considerations areparamount and translation services are used whennecessary.Opportunities for educationThese are provided at clinic through postclinic lettersand patient information leaflets (in different languages).Patients and families are directed to relevant lay supportgroups, and geneticists respond to invitations to theirmeetings.Promoting self careA non-directive approach and autonomous decisionmaking are encouraged (see above).Patients <strong>with</strong> chronic conditionsClinical geneticists actively help coordinatemultidisciplinary care.The role <strong>of</strong> the carerThe carer’s role is recognised to be vital for many<strong>patients</strong>, especially those <strong>with</strong> a learning disability andneuromuscular disorders. Advocacy and support are<strong>of</strong>fered appropriately.60 C○ <strong>Royal</strong> <strong>College</strong> <strong>of</strong> Physicians 2013

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