Prospectus-Final (clean) - Malta Financial Services Authority

In 2011, Deutsche Telekom's investments in internally generated intangible assets to be capitalisedtotaled EUR 0.1 billion (2010: EUR 0.2 billion). These investments primarily relate to internallydeveloped software, mainly for the Germany operating segment. In 2011, over 2,200 employees wereinvolved in projects and activities to create new products, with a view to marketing them moreefficiently.Development of Business in the Operating SegmentsGermanyCustomer DevelopmentTotal31 Dec. 2011 31 Dec. 2010 Change Change(in millions) (in millions) (in millions) (%)Fixed-network lines 1 23.4 24.7 (1.3) (5.3)Retail broadband lines 2 12.3 12.0 0.3 2.5TV 1.6 1.2 0.4 33.3Mobile customers 3 35.4 34.7 0.7 2.0Contract customers 2 18.2 17.2 1.0 5.8Prepay customers 17.2 17.5 (0.3) (1.7)Unbundled local loop lines(ULLs)9.6 9.5 0.1 1.1Wholesale unbundled lines 1.2 1.0 0.2 20.0Wholesale bundled lines 0.7 1.0 (0.3) (30.0)Of which: consumers 4Fixed-network lines 18.8 19.9 (1.1) (5.5)Retail broadband lines 2 10.0 9.7 0.3 3.1TV 1.4 1.1 0.3 27.3Mobile customers 29.3 29.2 0.1 0.3Contract customers 2 12.9 12.1 0.8 6.6Prepay customers 16.5 17.0 (0.5) (2.9)Of which: businesscustomers 4Fixed-network lines 3.5 3.6 (0.1) (2.8)Retail broadband lines 2 2.0 1.9 0.1 5.3TV 0.1 0.1 - -Mobile customers 6.1 5.5 0.6 10.9Contract customers 2 5.3 5.1 0.2 3.9Prepay customers (M2M) 5 0.7 0.5 0.2 40.080