2005/2006 - SANParks

2005South African National ParksCORPORATE STRATEGYFollowing the review of the organisation’s corporate strategic plan as reported in the previous Annual Report, SANParks has developed a setof seventeen (17) Key Strategic Objectives that form the core of the organisation’s strategic plan.In order to ensure appropriate measurement of the achievement of these key strategic objectives the organisation has adopted the BalancedScorecard (BSC) approach as the business performance measurement system.Accordingly, these objectives are classifi ed into the four quadrants of the BSC as provided below:FinancialGrow revenues(incl. alternative sources of revenue)Improve income to cost ratioTransform domesticguest profile,through growth, tobe representative ofSA societyBecome thenature-basedtourismdestinationof choiceCustomers and StakeholdersContribute to localBe the custodianeducational andof choice forsocio-economicProtected AreasdevelopmentEnhanceSANParks’reputationInternal ProcessesAchieve goodAttainleadershipin biodiversity andcultural heritagemanagementEffectivemanagementof revenue andexpenditure (OPEX& CAPEX)Advance strategicHuman ResourcesmanagementEnhance researchand developmentcorporate governancemanagementImplement broadbased transformationAttract and retain thebest human capitalLearning and GrowthSharing and providing access to Create a culture of learning andinformation and knowledgedevelopment of employeesEnsure best practicesin understanding andmanaging HIV andAIDS (and associateddiseases)8