In May <strong>2012</strong>, the Low Voltage Products division expandedits product offering and geographic scope through the acquisitionof Thomas & Betts Corporation (Thomas & Betts), aNorth American leader in low-voltage products. The acquisitionsupports <strong>ABB</strong>’s strategy to strengthen its position inthe North American low-voltage market.The Low Voltage Products division had approximately30,800 employees as of December 31, <strong>2012</strong>, and generated$6.6 billion of revenues in <strong>2012</strong>.A majority of the division’s revenues comes from salesthrough distributors, wholesalers, OEMs, system integrators,and panel builders, although a portion of the division’srevenues comes from direct sales to end users and utilities.Process Automation divisionThe Process Automation division provides products, systems,and services for the automation and electrification of industrialprocesses. Our core industries are cement, paper, metals,mining, oil, gas, petrochemicals, chemicals and marine.Each industry has unique business drivers, yet share commonrequirements for operational productivity, safety, energy efficiency,minimized project risk and environment compliance.The division’s core competence is the application of automationand electrification technologies to solve these genericrequirements, but tailored to the characteristics of each ofits core industries. The division is organized around industryand product business along with a specialized businessfocusing on performance-based outsourced maintenancecontracts. The division had approximately 28,000 employeesas of December 31, <strong>2012</strong>, and generated revenues of$8.2 billion in <strong>2012</strong>.The Process Automation division offering is madeavailable as separately sold products or as part of a totalautomation system. The division’s technologies are soldboth through direct sales forces and third-party channels.Corporate and OtherCorporate and Other comprises corporate headquarters andstewardship, corporate research and development, corporatereal estate, equity investments, as well as other activities.Corporate headquarters and stewardship activities includethe operations of our corporate headquarters in Zurich,Switzerland, as well as corresponding subsidiary operationsin various countries. These activities cover staff functions withgroup-wide responsibilities, such as accounting and financialreporting, corporate finance and taxes, planning andcontrolling, internal audit, legal affairs and compliance, riskmanagement and insurance, corporate communications,information systems, investor relations and human resources.Corporate research and development primarily covers ourresearch activities, as our development activities are organizedunder the five business divisions. We have two globalresearch laboratories, one focused on power technologiesand the other focused on automation technologies, whichboth work on technologies relevant to the future of our fivebusiness divisions. Each laboratory works on new andemerging technologies and collaborates with universities andother external partners to support our divisions in advancingrelevant technologies and in developing cross-divisionaltechnology platforms. We have research operations in eightcountries, which consist of the United States of America(United States), Sweden, Switzerland, Poland, China, Germany,Norway and India.Corporate and Other had approximately 2,000 employeesat December 31, <strong>2012</strong>.Management overviewDuring <strong>2012</strong>, we continued to deliver power and automationsolutions that help our customers meet the challenges ofa rapidly-changing world. Foremost among these are climatechange and the need to use electrical energy more efficientlyand with less impact on the environment. We addressedthe challenges in several ways, as described below.One is a long-term commitment to technology leadershipin areas such as high-efficiency power transmission; automationand control systems to manage complex industrialprocesses using less energy; and technologies to capture thefull potential of renewable energies, such as wind and solarpower. In <strong>2012</strong>, for example, we developed the world’s firstcircuit breaker for high voltage direct current (HVDC). Thebreakthrough removes a 100-year-old barrier to the developmentof direct current (DC) transmission grids, which willfacilitate the efficient integration and exchange of renewableenergy. DC grids will also improve grid reliability and enhancethe capability of existing alternating current (AC) networks.We also continued to develop new products that allow ourindustrial customers to use their production assets moreefficiently, such as our new synchronous reluctance motor,miniature circuit breakers and laser-cutting robots.Another is our presence in more than 100 countriesaround the world. This allows us to meet the needs of ourcustomers faster and with solutions that are better suitedto their local requirements. It positions us to benefit from therapid growth expected in the emerging markets in thecoming years while also supporting our large and importantmarkets in the world’s mature economies. In <strong>2012</strong>, we tooksignificant actions to adjust our geographic and portfoliobalance, especially with the acquisition of Thomas & Betts tofurther build our position in the large and growing NorthAmerican market. Furthermore, our geographic scope providesus with access to a large pool of talented and highlyqualified people from very diverse cultural and businessbackgrounds – a key competitive advantage. In <strong>2012</strong>, wegenerated approximately half of our revenues from emergingmarkets. In addition, we recorded order increases of morethan 10 percent in local currencies in large markets such asBrazil, Canada, the United States, Saudi Arabia and theUnited Kingdom.46 Financial review | <strong>ABB</strong> <strong>Annual</strong> <strong>Report</strong> <strong>2012</strong>
A third way is our ability to combine both power andautomation technologies into packaged solutions thatmeet the needs of new growth sectors, such as integratingrenewable energy into existing power grids, providinghigh-efficiency power and automation solutions to the globalrail and marine transportation industries, and providing theinfrastructure needed to rapidly charge electric vehicles. Forexample, in <strong>2012</strong> we embarked on a project to bring cleansolar energy to South Africa through two photovoltaic powerplants equipped with <strong>ABB</strong> inverters, specialized transformersand control software. Other key orders in <strong>2012</strong> included raildevelopment projects in Brazil, India and Poland, fuel-efficientpropulsion and control systems for large cruise vessels,and an order to provide a national electric vehicle chargingnetwork in Estonia. We view this convergence of powerand automation technologies as a long-term trend for which<strong>ABB</strong> is well positioned.Economic uncertainties continued in <strong>2012</strong>, especially onincreasing concerns surrounding sovereign debt levels inEurope and the United States, rising inflation in some emergingeconomies and signs of economic slowdown in mostregions. However, the broad scope of our business portfoliohelped us mitigate some of these developments. For example,growth initiatives in Discrete Automation and Motion andin Low Voltage Products helped to offset early cycle weaknessin these divisions. At the same time, we could build onour strong position in the later-cycle upstream oil and gas andminerals sectors to drive solid order growth in Process Automation.In <strong>2012</strong>, we stabilized Power Products margins despitethe challenging market environment through successful costsavings and productivity improvement measures as well asour ability to be more selective in the orders we take, thanksto our broad product and geographic scope. In December<strong>2012</strong>, we announced the repositioning of our Power Systemsdivision to focus on higher-margin products, systems, servicesand software activities, together with revised targets forthat division. Our strong positions in fast-growing emergingmarkets and selected mature markets, our flexible globalproduction base and technological leadership, as well as theoperational improvements we continue to make in our businesses,also supported our business in <strong>2012</strong>.Foremost among these improvements was the successfulreduction of costs to adapt to changing demand. Savingsin <strong>2012</strong> amounted to more than $1 billion and were principallyachieved in three areas: making better use of global sourcingopportunities; eliminating operational and process inefficiencies;and optimizing our global footprint to match thegeographic scope of our business with changing demandpatterns, such as rapid growth in emerging markets. Ourcost reduction program was key to maintaining profitabilityin a challenging environment.Strategy 2011–2015In November 2011, we announced an updated strategy for theperiod 2011 to 2015, along with financial targets to measureour success in achieving them. The strategy is based on fivepriorities:– Drive competitiveness in our current markets by developing,producing, sourcing and selling to better match marketneeds, thereby profitably growing the business whileincreasing productivity and quality.– Capitalize on megatrends, such as the growing need forresource and energy efficiency, increasing urbanization,electrification, digitization and growth in emerging economies.– Expand our core businesses to secure the next level ofgrowth, for example, growing the service business by tappingopportunities in our installed base andby building the software business for our core power andautomation customers.– Execute a disciplined approach to value-creating acquisitionsthat close key gaps across product, end market andgeographic lines.– Find and exploit disruptive opportunities, such as theapplication of direct current electricity solutions to improvepower efficiency and performance compared to conventionalalternating current technologies.In addition, we provided updated financial targets at the <strong>Group</strong>and divisional levels to measure our performance. Also in2011, we modified our previous <strong>Group</strong> operational profitabilitytarget to Operational EBITDA as a percentage of operationalrevenues (Operational EBITDA margin) versus the previousmeasure of earnings before interest and taxes (EBIT) as apercentage of revenues (EBIT margin) – for a full definition see“Performance measures” below. We believe this more accuratelyreflects the operational performance of the companyduring a phase of growth through acquisitions by eliminatingsome of the non-cash effects on earnings from acquisitions.Furthermore, we introduced a new target measure of cashreturn on invested capital (CROI) that we believe providesa more accurate reflection of our operational performance byfocusing on cash returns, which are less prone to nonoperationalaccounting adjustments that may be applied toEBIT from time to time. CROI is defined as the total of netcash provided by operating activities and interest paid, as apercentage of capital invested. Capital invested is definedas the total of fixed assets, net working capital and accumulateddepreciation and amortization.OutlookOur long-term growth drivers – such as the need for greaterindustrial productivity, more reliable and efficient powerdelivery and growth in renewables – remain in place. Shortertermtrends such as industrial production growth andgov ernment policy are expected to be the main determinantsof demand in 2013.<strong>ABB</strong> <strong>Annual</strong> <strong>Report</strong> <strong>2012</strong> | Financial review 47
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