Vivir mejor - Entel

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]deClaration ofreSponsibility_Report SignatoriesIn compliance with General Regulation 283 of the Chilean Securitiesand Insurance Supervisor, of February 5, 2010, this reportis signed by the absolute majority of the members of the company’sboard of directors and the CEO of Empresa Nacional deTelecomunicaciones S.A.Juan José Hurtado VicuñaChairmanID Nº 5.715.251-6Juan Claro GonzálezDirectorID Nº 5.663.828-8Luis Felipe Gazitúa AchondoVice ChairmanID Nº 6.069.087-1Raúl Alcaíno LihnDirectorID Nº 6.067.858-8Sworn Declaration of TruthThe undersigned, directors and CEO of Empresa Nacional deTelecomunicaciones S.A. declare under oath to be responsiblefor the truth of the information provided in this Annual Reportfor 2011.Juan Bilbao HormaecheDirectorID Nº 6.348.511-KAndrés Echeverría SalasDirectorID Nº 9.669.081-9133Report 2011Juan José Mac-Auliffe GranelloDirectorID Nº 5.543.624-KAlejandro Pérez RodríguezDirectorID Nº 5.169.389-2Alejandro Jadresic MarinovicDirectorID Nº 7.746.199-KAntonio Büchi BucCEOID Nº 9.989.661-2
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Company IdentificationChairman’s
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Juan José Hurtado VicuñaChairmanC
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CONSOLIDATED REVENUEValues calculat
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CONSOLIDATED OPERATING INCOMEValues
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Chapter 1CompanyinfOrmation_
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KEY FIGURES 2011In CLP$ million 200
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1997199820002001PCS MOBILE TELEPHON
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Since 2009, Entel has had a Code of
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23Report 2011Raúl AlcaínoLihnDire
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New StructureIn its current organiz
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“workForce*_27ParentCompanyMobile
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72 projectswere undertaken by Human
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31Report 2011
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Entel sponsored the Sensation and C
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“Live better connected” Campaig
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Chapter 2StrategicfouNdations_
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Entel spentUSD $502 millionon the d
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custOmerserVice_42Report 2011The ma
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Consultancy, good practices and the
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innovAtion_46Report 2011Innovation
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48Report 2011I-factoryEntel has cre
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MarketSegments_Chapter 3
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REVENUE FOR CHILEAN TELECOMMUNICATI
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Connectivity Breaking Down Barriers
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December 5, 2011January 16, 2012Mar
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CONSUMERS SEGMENT SHARE OF TOTALENT
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945,429 subscribersMBB services (in
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Innovations 2011The new products an
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ENTERPRISE SEGMENT SHARE OF TOTALEN
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+50% market sharein mobile services
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CORPORATE SEGMENT SHARE OF TOTAL EN
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Mobile ServicesInfrastructureFor th
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15 %annual growthin Wholesale Segme
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...
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pOlicy andactiOns_78Corporate socia
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In August 2011, the second stage of
Page 85: (* ) USD$ 45 millionParticipants in
Page 89 and 90: (* )...consOlidatedresultS_86Report
Page 91 and 92: mobilebUsiness_88Report 2011Market
Page 93: wirElinebusinEss_90Report 2011Focus
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Page 99 and 100: AmericatelpErú_96Report 2011Aligne
Page 102 and 103: AMERICATEL PERÚ GROSS REvENUE(in U
Page 104 and 105: (* )24%annual growthactive position
Page 106: COPC® CertificationIn April 2011,
Page 110 and 111: compAny andfiNancialinformation_
Page 112 and 113: *Tax ID No. Shareholders Quantity o
Page 114 and 115: On January 24, 2005, the board of d
Page 116 and 117: ]q) Inversiones La Estancia II S.A.
Page 118 and 119: :)divideNdpOlicy_The dividend polic
Page 120: invEstmentpOlicy_The objective of t
Page 123 and 124: sumMary oftransactiOns_Summary shar
Page 125 and 126: iSkfactoRs_122Report 2011The Risk o
Page 127 and 128: Interest Rate Risks124Report 2011Th
Page 129 and 130: consolidAted materiAlevEnts 2011_12
Page 131 and 132: 128Report 20112) Shareholding of Co
Page 133 and 134: 130Report 2011agreement before Dece
Page 135: (* )132Report 2011The main policies
Page 139 and 140: 136Report 2011
Page 141 and 142: ConsolidAted financiAlstAtements_EM
Page 143 and 144: EMPRESA NACIONAL DE TELECOMUNICACIO
Page 145 and 146: EMPRESA NACIONAL DE TELECOMUNICACIO
Page 147 and 148: notes to the consolidatedfinancial
Page 149 and 150: ) Measurement BasesThe consolidated
Page 151 and 152: a) Summary of accounting policies (
Page 153: installments; and operations with b
Page 157 and 158: m) RevenueRevenue is recorded based
Page 159 and 160: q) Financial Information by Segment
Page 161 and 162: c) Categories of Financial Assets a
Page 163 and 164: 5. CASH AND CASH EQUIVALENTSCash an
Page 165 and 166: Financial placements in Central Ban
Page 167 and 168: 8. COMMERCIAL DEBTORS AND OTHER ACC
Page 169 and 170: Variation in impairment provision.C
Page 171 and 172: ) TransactionsCompanies for which t
Page 173 and 174: 11. INTANGIBLE ASSETS (Continued)Th
Page 175 and 176: 13. PROPERTY, PLANT AND EQUIPMENTTh
Page 177 and 178: During 2011 and 2010, no interest t
Page 179 and 180: 14. INCOME TAX AND DEFERRED TAXa) G
Page 181 and 182: f) Reconciliation of Income TaxAs o
Page 183 and 184: In calculating the market value of
Page 185 and 186: Group companies with debts are list
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Liquidity risks are controlled by f
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18. OTHER NON-FINANCIAL LIABILITIES
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Between January 1, 2010 and Decembe
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22. INCOME AND EXPENDITUREa) Ordina
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23. ASSETS AND LIABILITIES IN FOREI
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At the end of each accounting perio
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26. FINANCIAL INFORMATION BY SEGMEN
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27. RISK MANAGEMENT_The Risk of Tec
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Risk exposure associated with the r
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Matter: Termination of easement con
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Current procedural stage: Pre-trial
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30. ENVIRONMENTThe company has not
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Ebitda(Income before taxes, interes
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The market policies employed have b
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Costs, Expenses and ProfitabilityTh
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IV. Entel PCS Telecomunicaciones S.
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4) Transitional PeriodThe Memorandu
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cErtificate ofaccounts inspEctorsDe
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CONSOLIDATED BALANACE SHEET OF SUBS
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SUMMARIZED CASH FLOW STATEMENTS FOR
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Subsidiaries of Entel S.A.Company N
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nectado+ViviConectado#Vdo. Vivir_me
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