Vivir mejor - Entel

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oard of dirEctors_22Report 2011Juan José HurtadoVicuñaChairmanCivil EngineeringUniversidad de ChileTax ID No: 5.715.251-6Luis Felipe GazitúaAchondoVice-ChairmanBusiness EngineeringUniversidad de ChileTax ID No: 6.069.087-1Juan BilbaoHormaecheDirectorBusiness EngineeringUniversidad Católica de ChileMasters in BusinessAdministrationThe University of ChicagoTax ID No: 6.348.511-KJuan José ClaroGonzálezDirectorEntrepreneur with degree inCivil Engineeringand a Masters in PhysicsUniversidad Católica de ChileTax ID No: 5.663.828-8
Page 5 and 6: Company IdentificationChairman’s
Page 7 and 8: Juan José Hurtado VicuñaChairmanC
Page 9 and 10: CONSOLIDATED REVENUEValues calculat
Page 11 and 12: CONSOLIDATED OPERATING INCOMEValues
Page 14 and 15: Chapter 1CompanyinfOrmation_
Page 16: KEY FIGURES 2011In CLP$ million 200
Page 20: 1997199820002001PCS MOBILE TELEPHON
Page 23: Since 2009, Entel has had a Code of
Page 27 and 28: managEment_24Report 2011Entel’s m
Page 29 and 30: Richard Büchi BucExecutive Vice-Ch
Page 31 and 32: huManresOurces_28Report 2011The com
Page 33 and 34: 30Report 2011SelectionIn 2011, the
Page 35 and 36: :)corpOrateimAge_32Report 2011Trust
Page 37 and 38: Corporate ReputationAwarded Campaig
Page 39 and 40: 36Report 2011
Page 41 and 42: infrastructurE_38Report 2011Entel
Page 44 and 45: entelnEtworks_SatelliteNetwork with
Page 46 and 47: The formation of teams dedicatedto
Page 48 and 49: Customer SatisfactionUnderstanding
Page 50 and 51: 65 newproducts and serviceswere lau
Page 52: 49Report 2011
Page 55 and 56: industrY_52Report 2011The dynamic n
Page 57 and 58: Service Trends in ChileSimilar to t
Page 59 and 60: ...regulatoRyfraMework_AuthoritiesT
Page 61 and 62: (* )Achievements in 2011ConsumersSe
Page 63 and 64: SolutionsEven if mobile communicati
Page 65 and 66: 62Report 2011Online DepartmentIn or
Page 67 and 68: entErprisesegmEnt_In 2011, the ente
Page 69 and 70: 66Report 2011SolutionsMobile Commun
Page 71 and 72: cOrporatesegmEnt_Entel’s objectiv
Page 73 and 74: 70*Some of Entel’s major customer
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Business ExpansionThe majority of n
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75Business AreasMemoria 2011Segment
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Chapter 4corporAtesOcial responsibi
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#79AREA GOALS FOR 2011 ACTIONSCommu
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81Report 2011
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esUlts_Chapter 5
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DISTRIBUTION OF CONSOLIDATED REVENU
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72% annual growthin the mobile broa
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wirEline revenUeby services_Data an
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Chapter 6subsidiAries_
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120% growthin EBITDA (USD $4 millio
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Entel callcEnter_100Report 2011The
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102ServicesDescriptionReport 2011Se
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Chapter 7compAnyinfOrmation_
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108Report 2011conStitutingdocumEnts
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Information as per Shareholder Regi
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112Report 2011c) Inmobiliaria Escor
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cOmpanystrUcture_114Report 201199,9
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116Report 2011it has been acknowled
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)The consolidated income statements
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“finAncialactivitIes_The maturity
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In the national long-distance busin
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perfOrmance comparEdwith sHare pric
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III. Parent CompanyManagement Chang
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](7) that make up the board of dire
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insuranCecommitmeNts_Entel has insu
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]deClaration ofreSponsibility_Repor
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136Report 2011
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ConsolidAted financiAlstAtements_EM
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EMPRESA NACIONAL DE TELECOMUNICACIO
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EMPRESA NACIONAL DE TELECOMUNICACIO
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notes to the consolidatedfinancial
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) Measurement BasesThe consolidated
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a) Summary of accounting policies (
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installments; and operations with b
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m) RevenueRevenue is recorded based
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q) Financial Information by Segment
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c) Categories of Financial Assets a
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5. CASH AND CASH EQUIVALENTSCash an
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Financial placements in Central Ban
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8. COMMERCIAL DEBTORS AND OTHER ACC
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Variation in impairment provision.C
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) TransactionsCompanies for which t
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11. INTANGIBLE ASSETS (Continued)Th
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13. PROPERTY, PLANT AND EQUIPMENTTh
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During 2011 and 2010, no interest t
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14. INCOME TAX AND DEFERRED TAXa) G
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f) Reconciliation of Income TaxAs o
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In calculating the market value of
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Group companies with debts are list
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Liquidity risks are controlled by f
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18. OTHER NON-FINANCIAL LIABILITIES
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Between January 1, 2010 and Decembe
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22. INCOME AND EXPENDITUREa) Ordina
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23. ASSETS AND LIABILITIES IN FOREI
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At the end of each accounting perio
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26. FINANCIAL INFORMATION BY SEGMEN
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27. RISK MANAGEMENT_The Risk of Tec
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Risk exposure associated with the r
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Matter: Termination of easement con
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Current procedural stage: Pre-trial
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30. ENVIRONMENTThe company has not
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Ebitda(Income before taxes, interes
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The market policies employed have b
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Costs, Expenses and ProfitabilityTh
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IV. Entel PCS Telecomunicaciones S.
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4) Transitional PeriodThe Memorandu
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cErtificate ofaccounts inspEctorsDe
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CONSOLIDATED BALANACE SHEET OF SUBS
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SUMMARIZED CASH FLOW STATEMENTS FOR
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Subsidiaries of Entel S.A.Company N
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nectado+ViviConectado#Vdo. Vivir_me
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Vivir mejor - Entel

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