Vivir mejor - Entel

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New StructureIn its current organizational structure, Entel’s operations arebased around market segments: Consumers, Enterprises, andCorporations. Each of these units has its own teams for innovationand product development, prices, marketing, sales, andcustomer service.Traditional technology activities (networks, internal systems,and operations), together with wholesale services, are groupedunder a convergent Technology and Operations area.IT services is responsible for managing, operating and runningprocessing, transaction, and connectivity technology platforms(cloud services, data center, outsourcing).Organizational ChangeOn March 1, 2011, Richard Buchi Buc resigned from the roleof Corporate CEO to take up the position of Executive Vice-Chairman of the Entel Group. On the same date, Antonio Büchiassumed the position of CEO for both the wireline (Entel S.A.)and mobile (Entel PCS) businesses. Both positions will be mergedon completion of the integration program.Antonio Büchi, who holds a degree in Civil Engineering fromUniversidad Católica and a Masters in Economics from theUniversity of Chicago, has worked for Entel for the last 12years. He joined the company in 2000 as Planning and NewBusiness Executive.All cross-cutting units operate under a single leadership. Thestructure was designed in line with international best practices,envisaging close integration among different areas as aresult of increasing technological synergies.25Report 2011Structure Chart_RICHARD BÜCHI B.Executive Vice-ChairmanANTONIO BÜCHI B.Chief Executive OfficerFELIPE URETA P.Corporate Finance andFinancial PlanningJUAN BARAQUI A.Management ExecutiveRAFAEL LE-BERT M.Corporate Human ResourcesCRISTIÁN MATURANA M.Legal ExecutiveMANUEL ARAYA A.Regulatory and CorporateAffairs ExecutiveLuis Cerón P.Internal Auditing ExecutiveJosé luis poch P.Vice-Chairman ConsumersMarketmario núñez P.Vice-Chairman EnterprisesMarketJuLIÁN san martín A.Vice-Chairman Corporate MarketAlfredo parot D.Vice-Chairman Technology andOperationsVíctor HUGO muñoz A.IT Services ExecutiveSebastián domínguez P.Strategy and Innovation Executive
Richard Büchi BucExecutive Vice-ChairmanCivil EngineeringUniversidad de ChileMBA, Wharton School of Business,University of Pennsylvania.ID No. 6.149.585-1_Top LevelExecutivesAntonio Büchi BucChief Executive OfficerCivil Industrial EngineeringUniversidad Católica de ChileMasters in Economics,The University of Chicago.ID No. 9.989.661-226Memoria 2011Felipe Ureta PrietoCorporate Finance andFinancial PlanningBusiness EngineeringUniversidad Católicade ChileID No. 7.052.775-8Juan Baraqui AnaníaManagement ExecutiveBusiness EngineeringUniversidad de Santiagode ChileID No. 7.629.477-1Rafael Le-Bert Montaldo*Corporate HumanResources ExecutiveCivil EngineeringUniversidad de ChileID No. 6.245.545-4Cristián Maturana MiquelLegal ExecutiveLawUniversidad de ChileID No. 6.061.194-7Manuel Araya ArroyoRegulatory and CorporateAffairs ExecutiveCivil Industrial EngineeringUniversidad Católica de ChileID No. 10.767.214-1Luis Cerón PuelmaInternal Auditing ExecutiveAccountancyUniversidad Católicade ChileID No. 6.271.430-1José Luis Poch PirettaVice-Chairman ConsumersMarketBusiness EngineeringUniversidad Católicade ChileID No. 7,010,335-4Mario Núñez PopperVice-Chairman EnterprisesMarketCivil Industrial EngineeringUniversidad Católica deChileID No. 8.165.795-5Julián San Martin ArjonaVice-Chairman CorporateMarketCivil Industrial EngineeringUniversidad de lasAméricasSoftware EngineeringUniversidad de ChileID No. 7.005.576-7Alfredo Parot DonosoVice-Chairman Technologyand OperationsCivil Industrial EngineeringUniversidad Católica deChileID No. 7.003.573-1Víctor Hugo Muñoz ÁlvarezIT Services ExecutiveCivil Industrial EngineeringUniversidad TécnicaFederico Santa MaríaID No. 7.479.024-0Sebastián Domínguez PhilippiStrategy and InnovationExecutiveCivil Industrial EngineeringUniversidad Católica de ChileMasters in Economics,University of Cambridge.ID No. 10.864.289-0Álvaro García LeivaCEO Entel Call CenterBusiness Engineering,Universidad Católica de ChileID No. 6.920.404-4Eduardo Bobenrieth GiglioCEO Americatel Perú S.A.Civil Engineering,Universidad de Chile.Executive MBA, LondonBusiness School, U.K.ID No. 5.801.691-8*Stop exercising office in November 2011.
Page 5 and 6: Company IdentificationChairman’s
Page 7 and 8: Juan José Hurtado VicuñaChairmanC
Page 9 and 10: CONSOLIDATED REVENUEValues calculat
Page 11 and 12: CONSOLIDATED OPERATING INCOMEValues
Page 14 and 15: Chapter 1CompanyinfOrmation_
Page 16: KEY FIGURES 2011In CLP$ million 200
Page 20: 1997199820002001PCS MOBILE TELEPHON
Page 23: Since 2009, Entel has had a Code of
Page 26 and 27: 23Report 2011Raúl AlcaínoLihnDire
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Page 36 and 37: Entel sponsored the Sensation and C
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Page 40 and 41: Chapter 2StrategicfouNdations_
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Page 49 and 50: innovAtion_46Report 2011Innovation
Page 51 and 52: 48Report 2011I-factoryEntel has cre
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Page 58 and 59: Connectivity Breaking Down Barriers
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Page 62 and 63: CONSUMERS SEGMENT SHARE OF TOTALENT
Page 64 and 65: 945,429 subscribersMBB services (in
Page 66 and 67: Innovations 2011The new products an
Page 68 and 69: ENTERPRISE SEGMENT SHARE OF TOTALEN
Page 70 and 71: +50% market sharein mobile services
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...
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pOlicy andactiOns_78Corporate socia
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In August 2011, the second stage of
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(* ) USD$ 45 millionParticipants in
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(* )...consOlidatedresultS_86Report
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mobilebUsiness_88Report 2011Market
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wirElinebusinEss_90Report 2011Focus
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AmericatelpErú_96Report 2011Aligne
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AMERICATEL PERÚ GROSS REvENUE(in U
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(* )24%annual growthactive position
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COPC® CertificationIn April 2011,
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compAny andfiNancialinformation_
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*Tax ID No. Shareholders Quantity o
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On January 24, 2005, the board of d
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]q) Inversiones La Estancia II S.A.
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:)divideNdpOlicy_The dividend polic
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invEstmentpOlicy_The objective of t
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sumMary oftransactiOns_Summary shar
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iSkfactoRs_122Report 2011The Risk o
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Interest Rate Risks124Report 2011Th
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consolidAted materiAlevEnts 2011_12
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128Report 20112) Shareholding of Co
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130Report 2011agreement before Dece
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(* )132Report 2011The main policies
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ConsolidatedFinancialStatements
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IndependentAuditor ReportIndependen
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EMPRESA NACIONAL DE TELECOMUNICACIO
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2. BASIS FOR THE PREPARATION OF THE
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3. SUMMARY OF ACCOUNTING POLICIESa)
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) Transactions and Balances in Fore
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j) GoodwillIn the case of the compl
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Such programs include: calling cred
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Non-Derivatives Financial Instrumen
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CATEGORIES OF FINANCIAL ASSETS AND
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Institution Currency DateplacementD
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The derivatives category applies to
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The breakdown of commercial debtors
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9. ACCOUNTS RECEIVABLE WITH RELATED
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10. INVENTORYInventory is primarily
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Intangible assets are amortized in
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Transactions in 2011 for property,
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Components affected by impairment a
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c) Unrecognized Deferred Tax Assets
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15. OTHER FINANCIAL LIABILITIESThe
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CreditorClass ofLiabilityTotal debt
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On 12/31/2010Debtor Tax IDDebtorEnt
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17. OTHER PROVISIONSThe breakdown o
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The benefit is provided to staff th
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_Other reservesThe other reserves p
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c) Ordinary ExpenditureThe breakdow
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Class of asset Currency 12/31/2011T
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25. OPERATIONAL LEASESThe main oper
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General information on income, asse
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at the start of January for subsequ
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_Grupo Consultor en Telecomunicacio
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Current procedural stage: Ruling fo
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g. There are management restriction
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Ratio analYsis of consOlidatedfinAn
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Investments were mainly focused on
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In consideration of the aforementio
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consolidAtedmateriAl evEntsIn compl
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2) Shareholding of Coigüe in Entel
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IX. Parent Company - Merger by Abso
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sUbsidiariesand associAtecOmpanies_
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Entel Servicios Empresariales ( Ex
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Entel Servicios Empresariales (Red
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Subsidiaries of Entel S.A.Company N
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Subsidiaries of Entel S.A.Company N
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231Report 2011PrintingFYRMA GRÁFIC
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mejor Conecjor Conectado.Vivir mejo
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Vivir mejor - Entel

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