Vivir mejor - Entel

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Innovations 2011The new products and services launched for the Consumers Segmentby Entel included:Diary Backup +A service that makes it possible to synchronize, backup, and recovercontacts and content stored on a customer’s mobile phoneand the handset SIM card, such as music (polyphonic ringtones,realtones), calendars, notes, tasks, videos, and images.63Report 2011ContentProvides customers with a personalized service throughsubscriptions to different categories that allow them to downloaddaily content.Entel Visa CardCredit card created as a result of a partnership between Enteland Banco de Chile that aims to become one of the most popularcards on the market.
entErprisesegmEnt_In 2011, the enterprise segment wasdominated by the integration of thefixed and mobile operations. This madeit possible to consolidate a range ofinnovative, integrated, and convergentproducts that allow enterprises ofall sizes to manage their businessprocesses efficiently and be connectedeverywhere 100% of the time.Achievements in 2011****Market leadership in the large companies, with a marketshare of over 50% for mobile telephony and over 60% formobile broadband.Successful integration of mobile, fixed, and IT services tocustomers in the segment.High market penetration for products that includes dataonto mobile devices (mobile Internet).Significant fiber-optic deployment.#...
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Company IdentificationChairman’s
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Juan José Hurtado VicuñaChairmanC
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CONSOLIDATED REVENUEValues calculat
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CONSOLIDATED OPERATING INCOMEValues
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Chapter 1CompanyinfOrmation_
Page 16: KEY FIGURES 2011In CLP$ million 200
Page 20: 1997199820002001PCS MOBILE TELEPHON
Page 23: Since 2009, Entel has had a Code of
Page 26 and 27: 23Report 2011Raúl AlcaínoLihnDire
Page 28 and 29: New StructureIn its current organiz
Page 30 and 31: “workForce*_27ParentCompanyMobile
Page 32 and 33: 72 projectswere undertaken by Human
Page 34 and 35: 31Report 2011
Page 36 and 37: Entel sponsored the Sensation and C
Page 38 and 39: “Live better connected” Campaig
Page 40 and 41: Chapter 2StrategicfouNdations_
Page 42: Entel spentUSD $502 millionon the d
Page 45 and 46: custOmerserVice_42Report 2011The ma
Page 47 and 48: Consultancy, good practices and the
Page 49 and 50: innovAtion_46Report 2011Innovation
Page 51 and 52: 48Report 2011I-factoryEntel has cre
Page 54 and 55: MarketSegments_Chapter 3
Page 56 and 57: REVENUE FOR CHILEAN TELECOMMUNICATI
Page 58 and 59: Connectivity Breaking Down Barriers
Page 60 and 61: December 5, 2011January 16, 2012Mar
Page 62 and 63: CONSUMERS SEGMENT SHARE OF TOTALENT
Page 64 and 65: 945,429 subscribersMBB services (in
Page 68 and 69: ENTERPRISE SEGMENT SHARE OF TOTALEN
Page 70 and 71: +50% market sharein mobile services
Page 72 and 73: CORPORATE SEGMENT SHARE OF TOTAL EN
Page 74: Mobile ServicesInfrastructureFor th
Page 77 and 78: 15 %annual growthin Wholesale Segme
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Page 81 and 82: pOlicy andactiOns_78Corporate socia
Page 83 and 84: In August 2011, the second stage of
Page 85: (* ) USD$ 45 millionParticipants in
Page 89 and 90: (* )...consOlidatedresultS_86Report
Page 91 and 92: mobilebUsiness_88Report 2011Market
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Page 99 and 100: AmericatelpErú_96Report 2011Aligne
Page 102 and 103: AMERICATEL PERÚ GROSS REvENUE(in U
Page 104 and 105: (* )24%annual growthactive position
Page 106: COPC® CertificationIn April 2011,
Page 110 and 111: compAny andfiNancialinformation_
Page 112 and 113: *Tax ID No. Shareholders Quantity o
Page 114 and 115: On January 24, 2005, the board of d
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]q) Inversiones La Estancia II S.A.
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:)divideNdpOlicy_The dividend polic
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invEstmentpOlicy_The objective of t
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sumMary oftransactiOns_Summary shar
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iSkfactoRs_122Report 2011The Risk o
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Interest Rate Risks124Report 2011Th
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consolidAted materiAlevEnts 2011_12
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128Report 20112) Shareholding of Co
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130Report 2011agreement before Dece
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(* )132Report 2011The main policies
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ConsolidatedFinancialStatements
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IndependentAuditor ReportIndependen
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EMPRESA NACIONAL DE TELECOMUNICACIO
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2. BASIS FOR THE PREPARATION OF THE
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3. SUMMARY OF ACCOUNTING POLICIESa)
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) Transactions and Balances in Fore
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j) GoodwillIn the case of the compl
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Such programs include: calling cred
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Non-Derivatives Financial Instrumen
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CATEGORIES OF FINANCIAL ASSETS AND
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Institution Currency DateplacementD
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The derivatives category applies to
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The breakdown of commercial debtors
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9. ACCOUNTS RECEIVABLE WITH RELATED
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10. INVENTORYInventory is primarily
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Intangible assets are amortized in
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Transactions in 2011 for property,
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Components affected by impairment a
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c) Unrecognized Deferred Tax Assets
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15. OTHER FINANCIAL LIABILITIESThe
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CreditorClass ofLiabilityTotal debt
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On 12/31/2010Debtor Tax IDDebtorEnt
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17. OTHER PROVISIONSThe breakdown o
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The benefit is provided to staff th
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_Other reservesThe other reserves p
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c) Ordinary ExpenditureThe breakdow
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Class of asset Currency 12/31/2011T
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25. OPERATIONAL LEASESThe main oper
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General information on income, asse
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at the start of January for subsequ
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_Grupo Consultor en Telecomunicacio
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Current procedural stage: Ruling fo
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g. There are management restriction
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Ratio analYsis of consOlidatedfinAn
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Investments were mainly focused on
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In consideration of the aforementio
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consolidAtedmateriAl evEntsIn compl
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2) Shareholding of Coigüe in Entel
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IX. Parent Company - Merger by Abso
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sUbsidiariesand associAtecOmpanies_
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Entel Servicios Empresariales ( Ex
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Entel Servicios Empresariales (Red
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Subsidiaries of Entel S.A.Company N
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Subsidiaries of Entel S.A.Company N
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231Report 2011PrintingFYRMA GRÁFIC
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mejor Conecjor Conectado.Vivir mejo
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Vivir mejor - Entel

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